Globalmediapro レビュー 

Ordered a couple of things from this company some time ago and they have surpassed my expectations. Awesome price and super fast delivery topped off by equiment arriving in perfect condition. Would recomment to all.

I thought that I should share my experience of doing business with GlobalMediaPro as a warning to others who might be thinking of buying from them.

I decided to purchase some of their video equipment, as they were reputed to be based in New Zealand and had a company set up in the UK. I figured that this would reduce the chance of me receiving poorly made junk from China. The price was very reasonable, and I was hoping that my experience would be a good one so that I could use them again for future purchases.

I was to be crushingly disappointed.

The first odd thing I encountered was that after placing an order with them, they wanted payment by direct bank transfer rather than any online payment system through their website. A bit weird, but I thought I’d take the chance and see what happened.

A few days after sending payment, I had an email confirming dispatch. So far so good. Delivery took a further week, and finally the item arrived – from China, along with a hefty customs charge.

On opening the package, I noticed that the item rattled when moved, as if something was loose inside. I was fairly certain that it wasn't supposed to make a rattling noise, and confirmed my fears when I plugged it in and it didn't work.

Never-mind. I would just get in touch with them, report the fault, and arrange for a return and replacement.

Then I got the response back from their very rude customer service team. "Please let us know how you have tried to modify the unit."

I was baffled. Maybe they had misunderstood? I replied, explaining that I had not attempted to modify the unit, and that it was faulty on delivery. I attached a photo demonstrating the very visible soldering fault, proving that no modification had been attempted.

Their reply "We will not replace the unit as you have attempted to repair it." So it's "repair" now instead of "modify"? At least they could have been consistent in their accusations.

I explained (again) that no modification or repair had been attempted, but they flatly refused to deal with my complaint any further.

On balance, and to be as honest as possible in my review, I should add that I also ordered two reasonably priced batteries as part of the same order, which worked on arrival. What a shame the rest of my experience was so negative.

So, my conclusion of GlobalMediaPro: a company providing a "lucky dip" of faulty goods, and awful customer service if you happen to get something that doesn't work. Stay away from them – you have been warned!

I have done business with globalmediapro several times and it is simple: it works. I get my camera's for a very good price. If there is a delay in delivery, it are customs that take their time.