beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasa... もっと見る
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I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... もっと見る
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I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... もっと見る
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Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason reg... もっと見る
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企業情報
当該企業による記述
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
連絡先
7225 NW 25th Street, Suite 217, 33122, Miami, 米国
- 2566702880
- support@globalrose.com
- www.globalrose.com
3.9
ほぼ満足
3730件のレビュー
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The flowers arrived on time and fresh
The flowers arrived on time and fresh. Global rose is always my go to for events.
2025年5月30日
自発的なレビュー
GlobalRose.com からの回答
Good morning!
Thank you for such a thoughtful review! We’re honored to be your go-to for events and thrilled to know the flowers arrived fresh and right on time. We truly appreciate your continued trust and look forward to being part of your future celebrations!
I only put 1 star because 0 wasn't an…
I only put 1 star because 0 wasn't an option. This is the worst company I've literally ever dealt with my entire life. I ordered bulk flowers for a funeral, they took the money from my account then red flagged my order and refused to ship it because they said I was not myself, went back and forth for 3 days giving them a ton of personal info via email about the order, they wanted to know every detail including asking why I needed the flowers, frankly that is absolutely none of their business. 3 days of back and forth nonsense AFTER they took my money, all for them to just cancel the order on me and I needed them for a funeral service that's in less than a week now because they wasted my time and refused to ship flowers I ordered and paid for. Absolutely do not reccomened these people. And then on top of that, they canceled my order and had the audacity to tell me to re order but use PayPal to pay instead. Absolutely not. This company is a scam and it is trash.
2025年5月31日
自発的なレビュー
GlobalRose.com からの回答
Hi Ashleigh,
We’re very sorry to hear about your experience and truly understand how frustrating and upsetting this must have been, especially during such a difficult time.
Unfortunately, in rare cases, orders are flagged for verification as part of our fraud prevention process. This step is essential to protect both our customers and our company from unauthorized transactions. When this happens, we may request additional details to confirm the legitimacy of the purchase before we can proceed with shipping. We understand these questions can feel intrusive, but they are necessary to ensure that all orders are placed securely and by the rightful cardholder.
We regret that the process caused you added stress and led to the cancellation of your order. Please know that this policy is in place strictly for security reasons—not to inconvenience our customers.
Again, we apologize for the inconvenience and appreciate your feedback.
Best regards
Claims department
My Global Rose Review
For the most part we were reasonably satisfied. My shipment was divided into 5 FedEx tracking numbers. Two of the tacking numbers arrived on the scheduled arrival date. The other 3 arrived one day after the scheduled due date, because they were stuck in Custom's. Fortunately we allotted for the extra day delay. The most disappointing thing about the shipment was that we ordered 200 white roses, and about 40% of them were Garden Roses, not high quality Florist Roses. We also ordered 40 Premium White Hydrangea Flowers, about 7 of the 40 were not usable, they were already wilting. We ordered 30 Stems of Baby's Breath Gypsophilia, they came in two bunches, and one of the bunches never opened even after placing them in water, they were very dry. My professional florist, who did the arrangements for us was hoping to use Global Rose for her business in the future, but after her seeing the 40% of Garden Roses in the shipment, not quality florist roses, she was very disappointed, and will not be using Global Rose in the future.
Patrick
2025年5月30日
自発的なレビュー
GlobalRose.com からの回答
Dear Patrick,
Thank you for your detailed feedback, Patrick.
We’re glad to hear that most of the order arrived on time and that you had planned for a potential delay. Customs can sometimes hold shipments unexpectedly, and while this is outside our control, we appreciate your understanding.
Regarding the concerns with the white roses, hydrangeas, and baby’s breath, we sincerely apologize for any inconvenience this caused. In situations like this, we kindly ask that customers contact us at claims@globalrose.com within 24 hours of delivery, including clear photos of the affected products. This allows our team to properly investigate the issue and determine the appropriate resolution.
Your experience and satisfaction are important to us, and we’re truly sorry to hear that we fell short this time. We hope you’ll give us another opportunity to provide the high-quality flowers we’re known for.
Best regards
Claims department
Roses
The roses were beautiful and stayed fresh for our son"s wedding. The baby's breath did not arrive on time. I was unable to use it as I was traveling the day after delivery date. Money wasted as I had to buy more elsewhere.
2025年5月31日
自発的なレビュー
GlobalRose.com からの回答
Dear Suzanne,
Thank you for your feedback. We’re glad to hear the roses were beautiful and stayed fresh for your son’s wedding!
Regarding the baby’s breath, we understand how frustrating it must have been not to receive it on time. While 99% of our orders are delivered on the requested date, occasional delays of up to 24 hours can happen due to weather conditions, mechanical issues, or other unforeseen circumstances during transit. FedEx and UPS are the most reliable carriers in the industry and strive to meet all delivery deadlines, but such rare delays are unfortunately out of our control.
As stated in our policy, Global Rose does not issue credits or refunds for deliveries that arrive within 24 hours of the scheduled date. We truly appreciate your understanding and thank you again for choosing us for such an important occasion.
Best regards
Claims department
Arrived on time and looking incredible
Arrived on time and looking incredible! Did all the flowers myself for the wedding but you couldn’t even tell! Looked professionally done because of the beautiful quality GlobalRose delivered!
2025年5月22日
自発的なレビュー
GlobalRose.com からの回答
Dear Kaylyn,
Thank you so much for this incredible review! We’re thrilled to hear that everything arrived on time and in such great condition—and even more so that your DIY arrangements turned out looking professionally made! It means the world to us to know that the quality of our flowers helped bring your vision to life on such a special day. We’re truly honored to have been a part of your wedding celebration, and we hope to be your go-to source for flowers in the future!
great product
great product, better than the pictures, flowers were fresh and bloomed beautifully on time. Delivery was prompt on the day promised.
2025年5月20日
自発的なレビュー
GlobalRose.com からの回答
Hello, Frida!
Thank you for your wonderful review! We're so glad to hear the flowers exceeded your expectations and arrived right on time. It means a lot to know our work helped make your experience a great one. We truly appreciate your support.
Beautiful & Fresh!
Ordered roses, carnations & spider mums for my nephew's funeral. Gorgeous and fresh! The arches tuened out beautiful! One of my new favorite places.
2025年5月20日
自発的なレビュー
GlobalRose.com からの回答
Hello, Tyra!
Thank you for your kind words and for allowing us to be part of such a deeply meaningful moment. We're truly sorry for your loss and honored that our flowers could help bring beauty to your nephew’s funeral. It means a great deal to us to have been entrusted with something so important, and we hope to have the opportunity to serve you again in the future.
Problem with delivery but your team…
Problem with delivery but your team quickly jumped in and found my flowers. Great quality, great customer service! Would definitely use you again!
2025年5月16日
自発的なレビュー
GlobalRose.com からの回答
Hello, Karen!
Thank you for your kind review! We're sorry again for the delivery issue, but so glad our team was able to resolve it quickly. It means a lot to know you were happy with the flowers and our service. If you ever need assistance in the future, we’re always happy to help!
Roses were extremely small and not near…
Roses were extremely small and not near their size advertised and did not look like the photo “wedding roses” however the company did correct the issue with compensation. If you’re going to order roses, you need to know the actual type you’re ordering instead of just a generic Rose so you are aware of the size you’re supposed to get. Lesson learned.
2025年5月22日
自発的なレビュー
GlobalRose.com からの回答
Dear Jennifer,
Thank you for your honest feedback. We're truly sorry the roses did not meet your expectations and appreciate you giving us the opportunity to make things right. Your insight about rose varieties and sizing is important, and we’ll continue working to ensure our product descriptions are as clear and accurate as possible. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help.
GlobalRose.com からの回答
Hello, Jordan!
Thank you so much for your five-star review! We're delighted to hear that the ordering process was easy for you and that your flowers arrived right on time. Your satisfaction means the world to us, and we truly appreciate you choosing our service. We hope to have the pleasure of serving you again soon!
GlobalRose.com からの回答
We’re happy your blooms arrived on time and made such an impression. It’s our pleasure to help bring beauty to your special moments!
Timely service was appreciated
Timely service was appreciated. The bouquet did not have the white flowers showcasing the red roses
2025年5月15日
自発的なレビュー
GlobalRose.com からの回答
Dear Billie,
Thank you for your feedback and for acknowledging our timely service — we truly appreciate it!
We’re sorry to hear that the bouquet did not include the white flowers as expected. For any issues like this, we kindly ask that customers contact us at claims@globalrose.com within 24 hours of delivery, along with a photo of the bouquet received, so we can investigate and assist accordingly.
We appreciate your support and hope to have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
Global Rose
Thank You
Thank You! I was so worried my order would not arrive in time. But you all came through and my daughters roses for her wedding got here in perfect time and they were absolutely beautiful!
2025年5月10日
自発的なレビュー
GlobalRose.com からの回答
Thank you for sharing! We’re happy your daughter’s roses arrived perfectly and looked stunning. We’re always here to help with any future celebrations!
The flowers were still tight and fresh
The flowers were still tight and fresh. Thank you so much!
2025年5月8日
自発的なレビュー
GlobalRose.com からの回答
We’re glad your flowers arrived fresh as expected. Thank you for sharing! It’s our pleasure to deliver quality blooms that exceed expectations.
GlobalRose.com からの回答
Dear Kara, we ensure top freshness, selecting only the best blooms of each daily harvest. They’re shipped via refrigerated FedEx/UPS trucks under strict cold-chain procedures to maintain quality. I hope they bloomed beautifully!
If you need anything else, don't hesitate to reach out at support@globalrose.com. We're at your service.
Pretty but not as good a quality as I was hoping.
The flowers arrived on time. They were not stored in any sort of moisture/water which made the petals a little brown. The blooms opened up in time our event, but I was a little disappointed in the quality. Definitely glad I ordered these to deliver 2 days before the event. I ordered these for a large 50th wedding anniversary party. I wouldn’t recommend for something as formal as a wedding, but the quality is okay for pretty much anything else.
2025年5月15日
自発的なレビュー
GlobalRose.com からの回答
Hi Taylor,
Thank you for your feedback. We’re glad to hear the flowers arrived on time and were able to bloom in time for your event.
We’re sorry to learn that the quality did not fully meet your expectations. In situations like this, we kindly ask that customers contact us within 24 hours of delivery at claims@globalrose.com so we can investigate the issue and assist accordingly.
We appreciate your input, as it helps us continue to improve our service.
Warm regards,
The Global Rose Team
GlobalRose.com からの回答
We’re happy the flowers were beautiful! Thank you for choosing Global Rose, and we hope to brighten your days again.
GlobalRose.com からの回答
Thank you. Providing reliable quality and service is what we strive for every time!
Most of the roses were great and were…
Most of the roses were great and were in good condition. The petals on light pink color were brown on the edges. They looked several days old. The other colors of the flowers were in beautiful condition and looked perfect.
2025年5月15日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your feedback. Some roses have green guard petals that may look wilted or have dark edges. This is natural, and those petals often have brown or black borders.
You can gently remove them as your roses start to bloom to reveal their full beauty.
If you need assistance, we're at your service at support@globalrose.com
mixed results
the white roses were beautiful, the yellow roses, I'd say about 25% of them every petal fell off.
2025年5月14日
自発的なレビュー
GlobalRose.com からの回答
Hi Marianne,
Thank you for your feedback and for including your reference number.
We’re glad to hear you enjoyed the white roses, but we’re very sorry to learn that some of the yellow roses did not meet your expectations. In order to investigate and assist with any quality issues, we kindly ask that all claims be submitted within 24 hours of delivery by emailing us at claims@globalrose.com.
We appreciate you taking the time to share your experience—it helps us continue to improve.
Warm regards,
The Global Rose Team
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