beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasa... もっと見る
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I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... もっと見る
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I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... もっと見る
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Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason reg... もっと見る
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企業情報
当該企業による記述
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
連絡先
7225 NW 25th Street, Suite 217, 33122, Miami, 米国
- 2566702880
- support@globalrose.com
- www.globalrose.com
3.9
ほぼ満足
3730件のレビュー
ネガティブなレビューの 96％に回答しています
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GlobalRose.com からの回答
That's the experience we aim for, and we appreciate you sharing it. Thank you for choosing GR!
DO not I repeat Do not buy from this…
DO not I repeat Do not buy from this site .the roses came damage and they ask me to send pictures and claiming they had send me an e-mail but it never reach my inbox .
I would do it if they are local but in my case it is just not worth to order from some one so far away and for fact the product will be damage .
2026年4月9日
自発的なレビュー
GlobalRose.com からの回答
Hi Robert,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how frustrating it must be to receive flowers that did not arrive in good condition. As part of our claims process, we do require photos to properly assess the issue and determine the appropriate resolution. We apologize if our previous message did not reach your inbox—sometimes emails can be filtered or delayed.
Please know that we stand behind our products and are always willing to assist when the required information is provided. If you’re still open to it, we’d be happy to review your case—feel free to reach out again and include photos so we can help resolve this for you.
We appreciate your feedback and the opportunity to improve.
Best regards,
Customer Service Team
Received 100 dead roses
I ordered 100 roses as a gift and they were delivered 30 days late, a box of dead roses. The refund was a fight!
2026年3月2日
自発的なレビュー
GlobalRose.com からの回答
Hi Dawn,
Thank you for your feedback, and we’re very sorry for your experience.
After reviewing your order (#856563), we can confirm that a full refund was issued. The delay and resulting condition of the roses were due to a carrier-related issue beyond our control, which unfortunately impacted the delivery timeline and product quality.
We understand how disappointing this must have been, especially for a gift, and we truly regret the inconvenience caused. We appreciate your patience while the refund was processed.
Best regards,
Customer Service Team
Undependable!!
Undependable!!! I did not receive my order. They have a requirement for signature and won't let you sign digitally with their delivery company and then I expected him to be delivered the next day and they didn't deliver them either. No customer phone support.
2026年4月4日
自発的なレビュー
GlobalRose.com からの回答
Hi Shari,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
Please note that a signature is required upon delivery in accordance with our policies to help ensure that orders are received securely and in proper condition. However, we understand how inconvenient this situation can be.
That said, we have already contacted the carrier and requested that they attempt another delivery without requiring a signature.
We sincerely apologize for the inconvenience caused and appreciate your patience while this is being resolved.
Best regards,
Customer Service Team
Waste of money...
Waste of money.... I am very very upset about conditions of flower. Everyone, please DO NOT EVER PURCHASE any flowers here. Thank you
2026年4月3日
自発的なレビュー
GlobalRose.com からの回答
Dear Suk,
Thank you for your feedback. We’re truly sorry to hear about your experience and understand how disappointing this must have been.
We would like the opportunity to review and assist you with this situation. In cases like this, we kindly ask that customers contact us at claims@globalrose.com within 24 hours of delivery, including clear pictures of the flowers received. This allows our team to properly evaluate the issue and provide an appropriate resolution as quickly as possible.
Kind regards,
Customer Service Team
Global Rose
I love the roses but it arrived a day…
I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for the celebration.
2026年3月27日
自発的なレビュー
GlobalRose.com からの回答
Dear Chevy,
Thank you for your feedback—we’re glad to hear you loved the roses!
We understand your concern regarding the delivery timing. Our delivery commitment operates within a ±1 day window from the selected delivery date.
We sincerely apologize for any inconvenience this may have caused, especially given the importance of your celebration.
We truly appreciate your understanding and your support.
Best regards,
Customer Service Team
GlobalRose.com からの回答
They’re such a cheerful flower, and we love to know they brought you joy. Thank you for sharing your experience!
The flowers were shipped out in time
The flowers were shipped out in time. Fed Ex did not deliver them in a timely manner. 3 days late. Total refund. The roses look like good quality.
2026年3月20日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your feedback. We’re glad the roses met your expectations; that’s always our goal. We’re sorry for the delay during transit, and our team is always happy to assist.
We appreciate your patience and the opportunity to make this right.
I have ordered from Global Rose many…
I have ordered from Global Rose many times and this is the first time I have been disappointed with the product I received. The carnations were beautiful. However, the leatherleaf ferns were already starting to dry up on Thursday, March 19 when I received them. By Sunday's event, they weren't usable.
2026年3月19日
自発的なレビュー
GlobalRose.com からの回答
Dear David,
Thank you for your message and for being a returning customer—we truly appreciate your continued support.
We’re sorry to hear about your recent experience with the leatherleaf ferns. In situations like this, we kindly ask that any issues be reported to us within 24 hours of delivery so we can properly investigate and provide timely assistance.
We appreciate your understanding and look forward to assisting you.
Best regards,
Claims Department
I have used global rose for years for…
I have used global rose for years for our theater stargrams. You guys are always great!
2026年3月11日
自発的なレビュー
GlobalRose.com からの回答
Thank you so much for your continued support over the years. We’re happy to hear you’ve consistently had a great experience, and we look forward to supporting your events for many more to come!
In a world where customer service is…
In a world where customer service is declining rapidly, Global Rose did a fantastic job with my order. Consistent communication, easy order system and package was delivered a day before expected. Not to mention the price was even better considering it was days before Valentines Day. Extremely grateful to you all and looking forward to many more orders in the future!
2026年2月10日
自発的なレビュー
GlobalRose.com からの回答
This truly means so much to us. We’re happy you enjoyed our flowers and service. Your satisfaction is our greatest reward, and our team appreciates your feedback.
Thank you for choosing GR!
Would use again
2026年2月21日
自発的なレビュー
GlobalRose.com からの回答
Thank you so much! We’d be happy to assist with your future floral needs.
GlobalRose.com からの回答
Your satisfaction is our priority and we appreciate your kind review. Thank you for choosing GR!
Good quality for a Good Price
Good quality, delivered when promised, good price. Will do business again.
2026年2月13日
自発的なレビュー
GlobalRose.com からの回答
Thank you! We’re proud to provide high-quality blooms at a great value, along with reliable delivery you can count on.
We’ll be more than happy to assist with all your future floral needs!
9 of the flowers were damaged
2026年2月14日
自発的なレビュー
GlobalRose.com からの回答
Hi Jonathan,
We’re very sorry to hear that 9 of the flowers arrived damaged.
In situations like this, we kindly ask that customers contact us directly at claims@globalrose.com within 24 hours of delivery so we can properly investigate the issue, request photos if needed, and provide the appropriate assistance or resolution.
We appreciate your feedback and hope to have the opportunity to assist you directly.
Global Rose
The Roses I ordered for my Lady were…
The Roses I ordered for my Lady were wonderful. She loved them. Fresh, looked smelled GREAT!!!
2026年2月14日
自発的なレビュー
GlobalRose.com からの回答
We’re happy the roses brought joy! There’s nothing better than helping create a special moment like that. Thank you for choosing us!
Carnations
Norton Key Club ordered 350 carnations and we only counted 339. Several flowers were broken or broke off when they were handled. Maybe another 8-10 were broken. (Flowers were ordered by Ralph Dowling)
2026年2月12日
自発的なレビュー
GlobalRose.com からの回答
Hello Shelley,
Thank you for bringing this to our attention.
For any issues related to missing or damaged flowers, we kindly ask that the customer contact us directly at claims@globalrose.com and provide clear pictures of the flowers and the boxes received. This allows our claims team to properly review and investigate the situation.
Best regards,
GlobalRose Customer Support Team
50 roses delivered to my wife in a box
50 roses delivered to my wife in a box. Roses withered and discolored. Leaves falling off every where. Customer Service was a joke. Literally told me to water them and send more pictures after 12 hours. I wish I could share photos on this review. I will never order from them again.
2026年2月14日
自発的なレビュー
GlobalRose.com からの回答
We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.
For cases like this, in order to assist properly, we need to be contacted directly at claims@globalrose.com within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution. Please note that in this instance, a refund has already been issued on our end.
We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.
Kind regards,
Global Rose
Horrible
Unfortunately, I was so excited because of the majority of the reviews were very positive but my experience today was heartbreaking. My partner he ordered me 50 red stem roses and they came in horrible shape. It looked like somebody just threw them together. There was even a footprint inside the box roses were broken. Stems were bent. The greenery were falling apart. I was in shock. It made me cry. It made me very sad. He tried to get some kind of compensation from the company, and they only offered to refund for eight roses while the batch was primarily black spots all over the roses bent some of them were even off the stem. I would never order again from them, especially after the horrible customer service and the lack of compensation . I don’t know if they do quality check before shipping out, but they need to do better because this was so obvious that whoever put this order together did not care.
2026年2月13日
自発的なレビュー
GlobalRose.com からの回答
Dear Onrisa,
We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.
For cases like this, in order to assist properly, we need to be contacted directly at claims@globalrose.com within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution. Without timely notice, it becomes very difficult for us to address the situation fully.
We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.
Kind regards,
Global Rose.
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