I used GolfNow to grab a discounted tee time at a course near me and it took about two minutes. The confirmation came through right away and the rate was way better than what the course quoted me. Onl... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Golfnow gift card is a scam. It’s only good for hot deals. Using it for regular tee time (not hot deals, or their prepaid tee time) on a golf course only allows you to pay their convenience fee of $3.... もっと見る
It was so easy to go online and book a golf reservation for our last minute trip to Vegas. Due to a last minute change I was able to cancel one reservation and reschedule at another course closer to... もっと見る
企業が回答しました
Profit on technicalities. I just joined a country club, and I made a mistake booking on GolfNow instead of the club's app. I immediately canceled. They said I couldn't get a refund, and now I have a c... もっと見る
企業が回答しました
企業情報
当該企業による記述
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
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2.3
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1499件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 93％に回答しています
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この企業のTrustpilot 利用方法
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Booked a tee time and 5 days later(3…
Booked a tee time and 5 days later(3 days before the tee time) had to cancel due to an injury. Golf Now is Refusing to refund the money stating that the fee purchased was at a discount and if I don't use the "credit" they issued within 18 months I lose the money.
These thieves state is is in the purchase contract details, but it is not on the receipt that I was issued.
I will never use these thieves again, I used them because that was the only way to book this course we wanted to play and ended up not being able to and Now they are stealing the money.
2026年7月22日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear about your experience, especially while dealing with an injury. We understand how frustrating it is to cancel several days in advance and then receive a credit instead of a refund to your original payment method.
We appreciate your feedback about how those terms are communicated during booking and on receipts.
If you need additional assistance with your reservation or credit, please visit golfnow.com/support and select “chat” so our team can review the details with you.
— Gina
Price is good although it is becoming…
Price is good although it is becoming difficult to get other golf now members to join in a round.
2026年8月12日
自発的なレビュー
GolfNow からの回答
Hi James, thank you for the 4-star review! We’re glad to hear you’re finding good value with GolfNow.
We also appreciate your feedback about connecting with other GolfNow members for rounds. We understand how that can impact the experience and will share your feedback with our team.
— Gina
Simple process and easy to navigate the…
Simple process and easy to navigate the system
2026年8月7日
自発的なレビュー
GolfNow からの回答
Hi CGN, thank you for the 5-star review! We’re glad to hear you find GolfNow simple and easy to navigate.
We appreciate your support and look forward to helping you book many more rounds!
— Gina
Everything happens as stated
Everything happens as stated. I have booked many, rounds and have never had an issue.
2026年7月16日
自発的なレビュー
GolfNow からの回答
Hi there, thank you for the 5-star review! We’re glad to hear your bookings have consistently gone smoothly and that GolfNow has been reliable for your rounds.
We truly appreciate your support and look forward to helping you book many more tee times.
— Gina
GolfNow からの回答
Hi there, thank you for the 5-star review! We’re thrilled to hear GolfNow is your go-to app for booking tee times.
We appreciate your support and look forward to helping you book many more great rounds.
— Gina
I contacted customer service to change…
I contacted customer service to change my tee time. Was told my address on file was incorrect and to login into my account to change my address. I didn't have an account when I made the reservation. Further more, I've had the same address for 20 years. Customer service refused to help any further
2026年8月8日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to reach out for help with a tee time change and then run into an account information issue that prevents the request from being resolved.
Please visit golfnow.com/support and select “chat” so our team can take another look at the reservation and account details.
— Gina
Charged me for nothing.
I found the perfect club and tee time. I registered. I clicked "BOOK". My card was charged immediately. Then I got a notice saying the transaction was unsuccessful. No email. No text. Nothing to tell me whether I got the tee time or not. So I called and went through a horrible AI chat bot for 10 minutes until I got a human. She told me not to worry as I'd get my money back in a few days. So they took my money and gave me nothing. It was all matter of fact like it happens all the time.
2026年7月29日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to see a charge after receiving an unsuccessful booking message, especially without clear confirmation of whether the tee time went through.
Please visit golfnow.com/support and select “chat” so our team can review the transaction and booking details and help clarify what happened.
— Gina
Horrible customer service
Great app. Trash customer service. Had to call to address a booking issue. Lady I spoke to on the phone was clearly in a foreign country and was impossible to understand. Completely unhelpful and continued to tell me she couldn’t help because she was “just following policy” and offered no assistance on how to fix the issue.
2026年7月31日
自発的なレビュー
GolfNow からの回答
Hi there, we’re glad to hear you enjoy the app, but we’re sorry your support experience left you frustrated. We understand how discouraging it is to reach out for help and feel like your booking issue wasn’t resolved.
Please visit golfnow.com/support and select “chat” so our team can take another look and help address the booking issue.
— Gina
Most employees at GolfNow are very very…
Most employees at GolfNow are very very attentive to questions and concerns and do a good job very good job of trying to make the customer happy or satisfied
2026年7月22日
自発的なレビュー
GolfNow からの回答
Hi Allen, thank you for the five-star review! We’re so glad to hear our team has been attentive, helpful, and committed to addressing your questions and concerns.
We truly appreciate your kind words and your support.
— Gina
Easy to book!
2026年7月24日
自発的なレビュー
GolfNow からの回答
Hi Patrick, thank you for the five-star review! We’re glad to hear booking your tee time was quick and easy.
We appreciate your support and hope you enjoy your round!
— Gina
I booked a tee time but cancelled it 36…
I booked a tee time but cancelled it 36 hours prior since the weather was going to be bad. Golf Now refuses to refund my money, instead they gave me a credit. This is the first and last time I use them. They can shove the fine print up their asses.
2026年7月27日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to cancel well ahead of your tee time due to the weather and then receive a credit instead of a refund to your original payment method.
Please visit golfnow.com/support and select “chat” so our team can review your reservation and explain the options available.
— Gina
If there’s such things as a no star
If there’s such things as a no star, I would choose it. Gift cards are nothing but trouble when trying to book. Stay away from Golf Now
2026年7月24日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear that using a GolfNow gift card has been such a frustrating experience. Gift cards should make booking easier, not create additional stress.
Please visit golfnow.com/support and select “chat” so our team can review your gift card balance and help troubleshoot the booking issue.
— Gina
Tried to make 1st round for 7/17 and…
Tried to make 1st round for 7/17 and confirmed and it was for 7/14. Could not cancel and had to reschedule again for 7/17. Lost money for 7/14 that I could not make the tee time.
2026年7月14日
自発的なレビュー
GolfNow からの回答
Hi Bruce, we’re sorry to hear about your experience. We understand how frustrating it is to accidentally book the wrong date and then be unable to cancel or avoid losing the value of that reservation.
Please visit golfnow.com/support and select "chat" so our team can review your booking and see what assistance may be available.
— Gina
Do not use Golf Now - weather issues
Even though the weather was bad with day before predicted storms and lightening in the area, I was unable to cancel with penalty because I didn't buy weather protection .
2026年7月14日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear about your experience. We understand how concerning it can be to see storms and lightning in the forecast and feel unable to cancel without a penalty.
Please visit golfnow.com/support and select “chat” so our team can review your reservation and explain the available options based on the course conditions and booking details.
— Gina
Terrible service
Terrible service. If you need to cancel it is basically impossible to use a credit. They will limit you to a hot deal. Save your money and go elsewhere.
2026年7月14日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear about your experience. We understand how frustrating it can be to receive a credit and then find that the available booking options do not work for your schedule.
Please visit golfnow.com/support and select “chat” so our team can review your account and help explain the credit options available.
— Gina
If I could leave less than 1 star I…
If I could leave less than 1 star I would. Absolute horse shit of a company. Lack of responsibility for their incompetence. Refusal to refund me my money for 9 holes due to them not l listing that the golf course is under Repair and only has nine holes available. They want to credit my account to where I can only use it for hot deals when I’m never able to play hot deal teetimes due to my work schedule they simply don’t care about my $20 even though they’re a multimillion dollar company screw GolfNow lost a customer of over 10 years.
2026年7月9日
自発的なレビュー
GolfNow からの回答
Hi there, we’re truly sorry to hear about your experience, especially after being a GolfNow customer for more than 10 years. We understand how frustrating it is to arrive expecting a full round and then learn the course only had nine holes available due to repairs.
We’d like the opportunity to review your reservation and concerns further. Please respond with your full name and the email address associated with your GolfNow account so our team can investigate.
— Gina
Don't do it
I bought this for two reasons, of course the golf and my wife wanted the peacock subscription. I never used it for the first year. My fault but then they Auto enrolled me again and charged my card for the second year. I called them to get that charge taken off but I still wanted the peacock since I paid for it. They said okay. You have till July 2027 to use peacock. I said ok, Thanks. They call me back an hour later, after they closed my account and then said oops, sorry you can't use your peacock promo code anymore. Hey thanks golf now. Will never use you again.
2026年7月7日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to receive conflicting information regarding your GolfPass membership benefits.
Please reach out to GolfNow Customer Support at golfnow.com/support and select "chat" so the team can review your membership and clarify your available benefits.
— Gina
The booking system is not fit for purpose
I have been a Golf Plus member for the last three years and the service offered has significantly deteriorated. The booking platform is completely useless. The app shows “hot deals” which are just not available. After numerous issues I called customer services and was told not to use the app as “it’s unreliable and doesn’t always show correct tee time and to use the web site” The web site is just as bad! Calling the service center to try to book with them is just as frustrating- there internal system also shows tee times that are not available to book. Obviously I will not be renewing my membership and I recommend anyone to stay clear. It is not value for money and the customer service reps couldn’t care less
2026年7月6日
自発的なレビュー
GolfNow からの回答
Hi Kevin, thank you for being a GolfPass+ member over the past three years. We truly appreciate your loyalty and support.
We’re sorry to hear about your experience and understand how frustrating it is when tee times shown online aren't available and the booking experience doesn't meet your expectations.
Please respond your full name and the email address associated with your GolfNow so our team can review your experience and investigate further.
— Gina
Absolutely horrible experience
Absolutely horrible experience. I will never use GolfNow again, and I will make sure others know about this experience as well.
Our tee time in Puerto Vallarta, Mexico, was cancelled due to thunderstorms because the golf course determined it was unsafe to play. When I contacted GolfNow to request a refund, I was told they could not process it until they were able to reach the golf course for confirmation. Of course, the course was closed because of the severe weather, yet GolfNow still expected to get ahold of them immediately.
I spent 45 minutes on the phone with customer service while on vacation in Mexico, only to be told that I would have to wait an unknown amount of time for a resolution. This is unacceptable customer service. When a golf course closes due to dangerous weather conditions, customers should not have to fight for a refund or spend their vacation time dealing with this.
Extremely disappointing experience. I will not be using GolfNow again and will be sharing this experience with others so they know how customers are treated when issues arise.
2026年7月4日
自発的なレビュー
GolfNow からの回答
Hi Benjamin, we’re sorry to hear about your experience. We understand how frustrating it is to have your round canceled due to severe weather and then spend part of your vacation trying to resolve the situation. We recognize how difficult that can be when the course is temporarily unavailable.
If you still need assistance, please send your full name and the email address associated with your GolfNow account so we can review your reservation and investigate further.
— Gina
Totally frustrated
Totally frustrated - participated in the PLAYJUNE promotion - met all the guidelines (reserve by 6/22 and play by 6/25) and was led to believe I would receive 25% off credit via email within 2 days. Called on 6/28 and was told I should receive it within 48 hrs - didn't happen - called again on 7/1 and was told there were problems with the promotion and they were working on it - should receive the credit in 7 to 10 days - totally unacceptable - why didn't they email participants to inform of the issue and offer out a timeline - hard to believe you can screw up a promotion like this so badly - won't be renewing my membership.
2026年7月1日
自発的なレビュー
GolfNow からの回答
Hi there, we’re sorry to hear about your experience and understand your frustration. We apologize for the delay and the lack of communication regarding the PLAYJUNE promotion.
Please respond with your full name and the email address associated with your GolfNow account so we can review your account and help ensure your promotion is properly investigated.
— Gina
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