Good Motors レビュー 

Good Motors からの回答

2025年9月24日

Thank you for your kind words! We’re glad you were happy with our service.

Kind regards,
Good Motors Team

Good Motors からの回答

2025年8月18日

Thank you for your wonderful feedback! We’re glad to hear Shaqeel made your experience professional, friendly, and helpful. We’ll be sure to pass your kind words along to him.

Enjoy your new car, and feel free to reach out anytime!

Kind regards,
Good Motors Team

Good Motors からの回答

2025年8月18日

Thank you for your review. However, we feel it's necessary to address the many inaccuracies and omissions in your account, as they present a misleading version of events.

You viewed, inspected, and test drove the vehicle and confirmed you were satisfied with its condition. You then agreed to the purchase, including the vehicle's specification and ownership history, and placed a £500 non-refundable deposit to reserve it. This was made clear both verbally and in writing.

You informed us you had previously been the victim of fraud and requested to pay the remaining balance via BACS transfer, which we accommodated. You later stated that your friends were crowd-funding to assist with the purchase — which we were again understanding and patient about.

When it came time to collect the vehicle, you advised us of a family bereavement and requested more time, which we respected. However, following this, you began raising various concerns and requested to delay or cancel the purchase, despite having already entered into an agreement.

You also raised the issue of an HPI finance marker. We explained that this was due to a stock funding arrangement, which is standard in the motor trade, and provided clarification accordingly. This was not concealed from you, and you had the opportunity to carry out independent checks prior to placing your deposit.

Despite multiple changes to your story and refusal to proceed, we still offered store credit as a goodwill gesture, which you declined.

Throughout this process, our team acted with professionalism and patience. Unfortunately, your engagement became increasingly inconsistent, with changing explanations and demands that were not in line with the agreed terms. It is unfair to misrepresent the facts publicly in an attempt to pressure us into refunding a deposit you were clearly told was non-refundable.

We stand by our conduct, our communication, and the fairness we extended to you throughout. We now consider this matter closed.

Kind regards,
Good Motors Team

Good Motors からの回答

2025年8月11日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your wife are happy with your silver Nissan Leaf and that Artur was able to assist you so well in finding the perfect car.

It means a lot to us that you would highly recommend Good Motors — we always aim to provide a great experience for every customer.

Thanks again for choosing us, and enjoy your new car!

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年8月11日

Thank you for taking the time to share your experience with us. We understand how important trust and transparency are when purchasing a vehicle, and we’re pleased to hear that our approach made a positive difference for you.

It’s great to know you felt comfortable test driving and inspecting the Nissan Qashqai without any pressure, and that the car has been performing well over the past three months.

Thank you for choosing Good Motors, and we wish you many more trouble-free miles ahead.

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年8月11日

Thank you very much for your kind words! We’re delighted to hear you had a great experience with Artur and truly appreciate your recommendation.

We look forward to assisting you again in the future!

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年8月11日

Thank you for your wonderful feedback! We’re delighted to hear that our team provided a friendly and helpful experience, making the process smooth and stress-free for you.

It means a lot to us that you would highly recommend Good Motors. We hope you enjoy your new car and look forward to assisting you again in the future.

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年8月11日

Thank you for your feedback. We appreciate your interest and understand that you had many questions about the vehicle. However, during the time we were discussing the car, another customer walked in and completed the purchase.

As a value-for-money dealership, our vehicles are competitively priced — some of the cheapest in the UK — and tend to sell quickly. You even mentioned this has happened to you before when enquiring about vehicles at other dealerships.

We apologise if this caused any frustration and encourage you to reach out promptly next time so we can assist you more effectively.

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年8月11日

Thank you very much for your kind words. We’re delighted to have been able to assist you and to have made you feel welcome.

We look forward to helping you again in the future!

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年8月11日

Thank you for your feedback. At the point of sale, and for a period of over six months to nearly a year, the vehicle was performing well and without the issues you have described. It is therefore unfair to suggest that these faults were present or undisclosed at the time of purchase.

For this very reason, we offer RAC extended warranty cover from 12 months up to 36 months, providing added peace of mind for our customers. With performance sports cars, it’s also important to consider that driving style can significantly affect the vehicle’s condition over time.

We take great care to ensure our vehicles are accurately represented and thoroughly checked before sale. Naturally, some mechanical issues can develop over time, and we encourage customers to report any concerns so we can assist accordingly.

If you would like to discuss this further, please contact us with your vehicle details.

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年7月10日

Thank you for the great feedback! We’re so glad to hear that you had an excellent experience with us. We always aim to provide top-notch service, and it’s wonderful to know we met your expectations.

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年7月10日

Thank you for your fantastic feedback! We’re so glad to hear that your experience with us was smooth and efficient. Archie and Rob will be thrilled to hear your kind words about their professionalism and trustworthiness.

We’re also happy to hear that the delivery to Aberdeen went smoothly! At Good Motors, customer satisfaction and transparency are key to everything we do, and it’s great to know that we met your expectations.

We’d be more than happy to assist you again in the future!

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年7月10日

Thank you for your wonderful feedback! We’re so glad to hear that you're loving your new car and that the delivery went smoothly. It’s always our goal to provide an amazing service, and we’re thrilled that you had a great experience with us.

Enjoy your new ride, and if you need anything in the future, don’t hesitate to reach out!

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年7月10日

Thank you for your great feedback! We’re so glad to hear that your delivery was perfect and timely. At Good Motors, we do our best to manage customer expectations, especially for distant sales, by thoroughly describing the vehicle and ensuring that we under-promise and over-deliver wherever possible. It’s great to know we’ve met your expectations.

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年7月10日

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us and would consider buying from us again. It’s always our goal to make every purchase as smooth and enjoyable as possible.

We look forward to assisting you in the future!

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年7月10日

Hi Gary,

Thank you for your kind feedback! We’re so glad to hear that you had a great experience with our service and that our driver was polite, punctual, and helpful. We always strive to provide the best service from start to finish, and it’s great to know we hit the mark.

Thanks again, and enjoy your new car!

Kind regards,
The Good Motors Team

Good Motors からの回答

2025年7月10日

Thank you for your wonderful feedback! We're so happy to hear that you found our selection of cars, prices, and delivery service to your satisfaction. We always aim to make the purchasing process easy and hassle-free, and it’s great to know that everything went smoothly for you.

We’re also glad that our driver made the handover professional and timely. Customer satisfaction is key for us, and your experience is exactly what we strive for.

Kind regards,
The Good Motors Team