Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all... もっと見る
企業が回答しました
所在地
所在地を変更Grampian Road 111, PH22 1RH Aviemore, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places th... もっと見る
企業が回答しました
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... もっと見る
企業が回答しました
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... もっと見る
企業が回答しました
企業情報
GO Outdoors - Aviemore (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Grampian Road 111, PH22 1RH, Aviemore, Scotland, 英国
4.9
優良
175件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent
Knowledgeable staff, excellent service, personal recommendation on the equipment being purchased by Andrea
2026年10月22日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places that we could visit, while I was trying them on!
Really pleased with the new boots. Thank you.
2026年10月22日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
A great experience for Angus the Goldendoodle
Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all.
2026年10月20日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Andrea was the best.
Andrea could not have been more helpful. Good suggestions and all done with a happy and friendly manner. Customer service and satisfaction all round. Thank you Andrea.
2026年10月9日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The manager at go outdoors Aviemore…
The manager at go outdoors Aviemore today was absolutely amazing! I’m gutted I didn’t catch her name. I brought my Rab jacket in to exchange due to the label coming off and she couldn’t have been more helpful. Thank you so much! We will defo be back. You’ve made my day
2026年9月22日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We were served by Andrea today in…
We were served by Andrea today in store. Very friendly and took the time to help us, all staff in the store are lovely. Got everything we needed at a good price. Great store!
2026年9月18日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great shop with great staff!
Andrea and Joanna offered top quality service and support in choosing the best jacket for my needs. They were kind, welcoming and professional. I can recommend Go Outdoors Aviemore as a great place to gear you up for your mountain adventures. Thank you!
2026年9月14日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Andrea was very helpful
Andrea was very helpful. Would definitely shop with GoOutdoors again following this positive experience.
2026年9月17日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Finn was very helpful
2026年9月6日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Aviemore (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent knowledge and assistance from…
Excellent knowledge and assistance from Adry and colleagues. Found walking boots to fit and suit my daughter perfectly.
2026年9月10日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great experience
Great experience - Andrea and Joel were really friendly, chatting with me whilst I waited for my partner to try on some items. It was towards closing time but they did not make us feel rushed at all. It was lovely to have the opportunity to just chat with a couple of local people , and as a bonus we both found what we needed in the right size! In fact there was a good range of sizes in trousers, including short lengths which can be hard to find.
2026年9月7日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Service with a smile
Andrea was excellent in helping my wife and I choose new walking shoes. Her knowledge was really helpful in helping us make our decision.Many thanks to Andrea.
2026年9月7日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I was looking for some new walking…
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve been doing it wrong. And she recommended some nice places to eat and drink locally as well are visiting Aviemore. Great service and advice thank you
2026年9月1日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Angus was very helpful in helping…
Angus was very helpful in helping choose a new hiking pack. He explained the differences of a few models and gave some good real world examples over some of the pros and cons.
2026年8月1日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Wonderful staff!
Staff member Adriana was incredibly helpful, getting out several pairs of shoes for me to try until I found the right ones.
2026年8月25日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Aviemore GO Outdoors Shop
Although shop was busy, customer service was great along with advice for required items. Staff pleasant and friendly. Store clean and tidy.
2026年8月25日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience!
Jo was amazing. So helpful and accommodating. Very attentive and knowledgeable. Found the perfect pair of walking boots and the perfect socks too! I was even allowed to remove the insoles from the boots to put my vionic insoles in before walking around the store to check for comfort etc. Thanks Jo!
2026年8月23日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Joel was very helpful this afternoon
2026年8月23日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience, friendly staff (Jo)
Had a good experience shopping last minute for camping supplies. Jo was really helpful, informative and friendly, will be going back.
2026年8月23日
自発的なレビュー
GO Outdoors - Aviemore (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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