Our car broke down in a car park. The engineer arrived well before the given time of arrival. Unfortunately, he couldnât repair it, itâs a suspected electrical/computer fault in the steering column wh... ãã£ãšèŠã
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Getting through to you isn't easy for someone of my age....all the digital stuff is confusing but once I had someone to talk to all was well....Ronan arrived & was immediately friendly & helpful...he... ãã£ãšèŠã
Keiron Collier was the AA breakdown specialist who came out and identified the ABS sensor was faulty. He found a car part firm in Gillingham Dorset which had a replacement sensor in stock, he fitted... ãã£ãšèŠã
The man from the AA was very helpful triedto fix the problem but after 1hour and 1/2 ish the suspension pipe came off under pressure . So the AA man requested a recovery truck from Richarads had to... ãã£ãšèŠã
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
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Great answer to a problem
Aaron was enthusiastic, professional, and extremely helpful.
He diagnosed the problem which although it couldn't be rectified at the time was helpful, and then delivered the vehicle safely to my home. Many thanks Aaron.
Top marks for Jason. The AA deliveredâŠ
As expected The AA delivered exceptional service on time with minimal delay. Jason was polite & professional and ensured the car was fixed by accompanying me to the local dealerships. A very positive experience
Such a good AA mechanic and helpfulâŠ
Such a good AA mechanic and helpful man. Thank you for your kindness
Quick and prompt attendance
Quick and prompt attendance. Friendly and professional approach. Would highly recommend.
This is the second time Myke had savedâŠ
This is the second time Myke had saved the day. I was so glad when I saw Myke rock up. Takes charge of the situation. No messing around. Puts you at ease. And knows his stuff. He talked me through the whole process. Thank you so much. AA are lucky to have him.
Dave
Excellent service by Kurt the AA Man
Excellent service by Kurt the AA Man. He was extremely helpful and efficient and was able to repair our vehicle roadside. Many thanks Kurt you are a credit to the AA service.
I was able to speak with a person onâŠ
I was able to speak with a person on the phone , everybody was clear and helpful . Connor was quick to attend , Communicated on route , He was very efficient polite and helpful . Excellent
Shocking service from the AA
Shocking service from the AA. I appreciate I have a modern EV so maybe they are still learning how to cope with them, however my main complaint is about the lies and seriously poor customer service. The first mechanic had clearly never worked on an electric car and caused multiple additional issues, he also wrongly advised we would need specialist recovery yet in the end a normal recovery truck took it away. So I wasted 26 hours and was never apologised to until I pointed out a simple we are sorry would do, also they lied and tried to say the recovery was with me when they werenât and I had to push my car in the rain to get it recovered again no thanks for the help only avoidance and no commitment from them. I am lucky that I have RAC cover for my other cars and I have to say they are so much better. Itâs a shame that the one time I use the AA they are so bad.
Very efficient service with the app âŠâŠ
Very efficient service with the app ⊠and went smoothly
responded to the call out very quickâŠ
responded to the call out very quick and did a thorough and professional job would recommend The AA to anybody
First class service
Rang the AA and 10 minutes later Talha the technician was at my door.Super friendly and diagnosed my problem in moments...5 mins later it was sorted....excellent service.
Amazing service form the AA.
We had to call the AA today as our vehicle would not start at all. It was showing all error messages. We rang at 16.05 the engineer was there in 20 mins. He diagnosed a weak battery which was a massive relief. We would like praise Frank for his superb service, compassion and empathy to our situation. He gave great advice and was really please with how we were treated. Many thanks Tina. Mr J Irons
I can not thank the AA team enoughâŠ
I can not thank the AA team enough including Danny the patrol man
I was under a lot of pressure taking my wife to hospital in an emergency
Thank you all so very much
Keiron Collier was the AA breakdownâŠ
Keiron Collier was the AA breakdown specialist who came out and identified the ABS sensor was faulty.
He found a car part firm in Gillingham Dorset which had a replacement sensor in stock, he fitted in and all was well. I was most impressed with his efficient and polite service. I felt he went over and above the service I expected. THANK YOU TO KEIRON.
Well explained and easy to understand.
Well explained and easy to understand.
Once again The AA Knights deliver.
Once again, the AA were there when I needed them most. A breakdown which they attended, took away all anxiety and just kept me in the loop the whole time. Thank you!
Rapid and skilful
I have used the AA twice now both times the service has been rapid and efficient
Great service
Lee was Polite , friendly , skilled and got me moving again in no time ð
Rob arrived within 20 minutes and wasâŠ
Rob arrived within 20 minutes and was excellent, very informative and the service was top notch. Thank you very much for getting my daughter on the road so efficiently.
Chris was very helpful
Chris was quick to respond. 10 minutes or so. He kindly and professionally sorted me out with a faulty battery: he explained the problem clearly . He jump-started my car and i was able to start the car and make my 60 miles journey to my home Toyota to replace the battery under garantie. On top of that , he helped me with my satnav : I am most impressed with his service and help.
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