I visited your store to purchase new hiking boots and was assisted by Jonny. Jonny was friendly, polite and very patient but most of all he was knowledgeable about the product. He took the time to... もっと見る
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Fantastic service, extremely helpful even though close to closing time on a Sunday. Staff helped us select and fit a roof box and bars. Their attitude was above and beyond what you could expect, good... もっと見る
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Just a little shout out to Nabiel - super knowledgeable and very helpful when trying to find some new walking boots. Thank you! Also to the gentleman the was on the tills, apologies didn't catch a... もっと見る
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Great experience at Bangor go outdoors! Wonderful help from a young fella called Puck. He was both knowledgeable and fun to talk to. We came in looking for 3 things and got those three things w... もっと見る
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企業情報
GO Outdoors - Bangor について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
St David's Retail Park, Caernarfon Road, LL57 4TJ, Bangor, Wales, 英国
- 01248 660937
4.9
優良
2739件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service was shown when I…
Great customer service was shown when I went to the Bangor GoOutdoors store. I was served by Puck on Saturday 13th of June. He helped me pick out some hiking boots and gave me a variety of best choices for hiking boots. Very down to earth and hard working. Thank you Puck.
Isaac Beverley.
2026年6月13日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Every member of staff was very friendly…
Every member of staff was very friendly and helpful throughout especially Nabeil.
2026年6月13日
自発的なレビュー
GO Outdoors - Bangor からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The young man who helped me with my…
The young man who helped me with my choice of sandals was very polite. When the ones that I had seen on the shelf weren’t available in my size, he made constructive suggestions about alternatives. I found the ones that I wanted and went on my way.
2026年6月14日
自発的なレビュー
GO Outdoors - Bangor からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Popped in for a pair of boots
Popped in for a pair of boots, Nabeil, was so polite and made the whole process quick and easy. Great customer service
2026年6月15日
自発的なレビュー
GO Outdoors - Bangor からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Nabeil this…
Great service from Nabeil this afternoon when I went to buy my new walking shoes.
2026年6月14日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Served by Jake and Mandy
Served by Jake and Mandy, first class customer service and really helpful!
2026年6月11日
自発的なレビュー
GO Outdoors - Bangor からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great experience
Great experience, Tegid was a huge help with finding my tent pole replacements! Thanks so much!
2026年6月14日
自発的なレビュー
GO Outdoors - Bangor からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Excellent friendly service as always…
Excellent friendly service as always here when collecting parcels. Thanks Mandy 👍
2026年6月13日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Customer service
Joana was very helpful and knowledgeable about the items I purchased today.
2026年6月10日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Joana was Very helpful and…
Joana was Very helpful and informative. Spoke Welsh which we wanted
2026年6月10日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Top tier
Top tier - made buying my shoes much quicker than it should have been. They deserve better quality stuff here cause they can SELL WELL!!
Served by John - top bloke 👏🏾
2026年6月9日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Nabeil was really helpful when I wanted…
Nabeil was really helpful when I wanted to replace my old Merrell walking shoes
Also reminded me of blue light discount so saved me some money aswell !
2026年6月5日
自発的なレビュー
GO Outdoors - Bangor からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Jake was very helpful when we were…
Jake was very helpful when we were undecided over buying a watch. Through his patience and helpfulness we purchased the watch. Thank you Jake.
2026年6月8日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Nabeil was lovely and kind to my…
Nabeil was lovely and kind to my daughters and very helpful with the delivery with evri!
2026年6月7日
自発的なレビュー
GO Outdoors - Bangor からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Nabeil’s customer service
I went into Bangor go outdoors today (this isn’t our usual store ans we were just visiting the anre) and was delighted with the service of Nabeil. He was polite attentive and knowledgeable about hiking boots super friendly and offered many alternatives when we couldn’t find what we were looking for, walked out with the perfect boot for me. One of the best experiences at a go outdoors I’ve had. :)
2026年6月7日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
GO Outdoors - Bangor からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great hiking shoes and excellent…
Great hiking shoes and excellent customer service. Manen was very helpful and friendly
2026年6月5日
自発的なレビュー
GO Outdoors - Bangor からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
very efficient
Served by a very efficient and professional called NABEIL. Well done and thank you for a great service!
2026年6月4日
自発的なレビュー
GO Outdoors - Bangor からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
GO Outdoors - Bangor からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Paul/Nabeil very helpful and…
Paul/Nabeil very helpful and professional and clearly care about the service that they provide to their customers
2026年6月4日
自発的なレビュー
GO Outdoors - Bangor からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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