GO Outdoors - Birmingham (Express) レビュー 

GO Outdoors - Birmingham (Express) からの回答

2024年1月27日

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2024年1月7日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2024年1月5日

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2024年1月3日

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2024年1月1日

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年12月19日

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年12月18日

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年12月17日

Hi Tom,

I appreciate you taking the time to leave us this review.

Thanks for the 4* review. It always great to receive feedback such as this!

I'm sorry you weren't able to find the item you were looking for but I'm glad Chloe was able to help.

Thanks,
Jessica,
GO Outdoors Online Review Team

GO Outdoors - Birmingham (Express) からの回答

2023年12月13日

Dear Alastair,

Thank you for taking the time to leave this review for us.

I'm really sorry to hear that you are dissatisfied with our Member's Card service.

Aside from the lower prices, we also offer exclusive deals for our Members, and access to our Price Match service whereby we will beat the competitor's price by 10%. You can find further information and the terms and conditions here: https://www.gooutdoors.co.uk/members-card

There is no obligation to renew membership if you do not wish to.

If you would like to discuss this further, please feel free to reach out to us at onlinereviews@gooutdoors.co.uk.

Please include your reference TP43834 within the subject and in the contents: your receipt number, full name and billing address including postcode.

Kind regards,
Dominika,
GO Outdoors Online Review Team

GO Outdoors - Birmingham (Express) からの回答

2023年12月7日

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年12月6日

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年12月4日

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年11月24日

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年11月21日

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年10月22日

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年10月19日

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年9月26日

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年8月26日

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年8月22日

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Birmingham (Express) からの回答

2023年8月11日

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team