Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... もっと見る
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My most recent order was missing a xsafe method feeder i ordered 3 but only 2in packaging ive messaged customer service And still not received a reply i will now stick to purchasing from amazon & e... もっと見る
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Very good customer service. Got what i wanted Was the salomon x-ultra gore tex shoes that i orginally went in for or merrell moab 3 gore tex. Decided on salomon speedcross peak GTX. Will go back... もっと見る
企業が回答しました
企業情報
GO Outdoors - Blackburn について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Throstle Street, Bank Top, BB2 1TQ, Blackburn, 英国
- 01254 927992
4.9
優良
3227件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Go Outdoors stores are always friendly…
Go Outdoors stores are always friendly and helpful and the Blackburn branch was no exception. Graham was in no hurry and helped with product choice. Couldn't fault the store, good products at a good price and excellent staff.
2026年7月18日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Norman served us today whilst getting…
Norman served us today whilst getting my son some hiking boots. He was great help and super chatty and knowledgeable. He was able to show my son a good technique in tying his laces with the boots.
2026年7月18日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Customer service was excellent
Customer service was excellent - Thank you to Aliza who was super helpful :)
2026年7月18日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Bought some new trainers on line
Bought some new trainers on line , from go outdoors, ordered them , they arrived within a few days , look good feel great on ,got a great discount on the trainers ,after visiting the store to upgrade my membership, would definitely recommend you give them a visit .
2026年7月9日
GO Outdoors - Blackburn からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I received my order but had to use…
I received my order but had to use click and collect service. I checked the rod instore to make sure it was OK. I got it home and found that it was the wrong one. I wanted a 10ft and got a 11ft so off I went to the store ( 2nd time) and they had a 10ft rod waiting for me. The bonus was that I got a £4.50 refund. That paid for the petrol, having to go twice. P.S. the staff were brilliant 👏.
2026年7月9日
GO Outdoors - Blackburn からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Really impressed with Go Camping
Really impressed with Go Camping. The team were welcoming and gave great advice. Shop was well stocked and the service was spot on.
2026年7月16日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
A good selection of ladies sandles and…
A good selection of ladies sandles and clothes. Lou in the shoe section very helpful.
2026年7月16日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Good job xxxxxxxx
2026年7月16日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Blackburn からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Once we actually found someone that…
Once we actually found someone that worked here the staff were very helpful. We were buying a roofbox and bars and we got all the help we needed to find the right bars for our car.
2026年7月13日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Really well stocked and pleasant staff
Really well stocked and nicely laid out. Staff were pleasant and helpful.
Got everything I wanted. Will shop here whenever I need anything for camping or outdoors
2026年7月14日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Norman had good product knowledge and a…
Norman had good product knowledge and a desire to help that made buying quick and easy. it would be a 5* review were it not for an online order paid for in advance was not actually available in the store.
2026年7月12日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
fishing starter set
Went in today to get a fishing starter set for our daughter and Paul was very helpful and knowledgeable giving advise on what is best and places we could take her.
2026年7月12日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I had a really great experience at Go…
I had a really great experience at Go Outdoors thanks to the amazing service I received from Aliza. She was incredibly helpful, friendly, and patient throughout my visit. Will definitely go again, thank you.
2026年7月11日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
All the staff where very helpful
All the staff where very helpful. The Aliza on the checkout was bright, friendly and very helpful.
2026年7月11日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service from Aliza today…
Great customer service from Aliza today at the Blackburn Go Outdoors, friendly and helpful.
2026年7月11日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I was helped by Norman today with my…
I was helped by Norman today with my Salomon boots. He was very knowledgeable and was very personable. Thanks Norman 👌
2026年7月11日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I went looking for a SPF 50 hat
I went looking for a SPF 50 hat, found a good selection and bought a very comfortable good quality hat. The service from Aliza was wonderful , I will definitely go again, thankyou
2026年7月11日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service from Aaron
Fantastic experience at the Go Outdoors shop in Blackburn. Aaron helped me to reserve a wild bike and he talked me through the process professionally. His customer service was excellent! I was fully expecting to have to wait for a week for the bike to be ready but David the technician got the checks done very quickly and it was ready the next day. I would definitely use this shop again.
2026年7月9日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Absolutely fantastic advice and help…
Absolutely fantastic advice and help today from staff.think his name was Aaron and he was very busy with several costumers.gave good feedback on a tent i needed and within no time the tent was packed up.so already now for Scotland
2026年7月6日
自発的なレビュー
GO Outdoors - Blackburn からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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