We have given Go Outdoors in Burton upon Trent 5* due to the fact Charlie served us this time. He was friendly, approachable & knew his stock. He turned a refund into an exchange and showed us what we... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Store couldn't help with a refund of an online return because the product had come from another shop instead of the warehouse. Gave me a premium phone number to sort it out myself. Surely Go outdoor... もっと見る
企業が回答しました
Blown away by the excellent service by Charlie. Could not be more helpful with information about a range of footwear, including advantages and disadvantages, for what we were looking for. Did not have... もっと見る
企業が回答しました
Just visited the Burton store to find some hiking boots! Simran was extremely friendly, helpful and patient with us and my plethora of questions. She definitely wanted to make sure I was happy with... もっと見る
企業が回答しました
企業情報
GO Outdoors - Burton-Upon-Trent (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
12 St Modwens Walk, DE14 1HL, Burton, Derbyshire, 英国
- 01283 244488
4.6
優良
131件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
The young women who served us was both polite and helpful when answering our queries.
2025年4月30日
自発的なレビュー
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Good product (a backpack))
Good product (a backpack)), heavily discounted. Renewed my card for a penny.
2025年4月11日
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
able to view and try stuff on
able to view and try stuff on
also able to look around shop at similar things and decide whether to take what was ordered or change up for an alternative
2025年3月31日
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Well done Burton on trent
Staff were available at the till and also within the shop to serve me promptly and renew my membership card.there was a good selection of items on display
2025年3月29日
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service by the manager Danny, very helpful and informative
2025年2月25日
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great service
We were served by a lovely lady - Donna, she could not have been more helpful and ensured we got exactly what we were looking for, she is a credit to the store.
2025年2月14日
自発的なレビュー
Great shop wonderful service the staff…
Great shop wonderful service the staff are very friendly and helpful
2025年1月10日
Great value for money.
Wide range of fantastic products, all at reasonable prices - you get what you pay for!
Staff knowledgeable and very helpful and pleasant.
Will definitely be coming back to shop here for walking gear and general outdoor clothing and waterproofs.
2024年12月30日
自発的なレビュー
I had a great experience at go outdoors
I had a great experience at go outdoors. I was greeted by a really lovely woman Dawn who was amazing and helped me so much. Thank you and merry Christmas. I hope she gets a bonus this Christmas.
2024年12月21日
自発的なレビュー
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
dawn
dawn was a massive help in the shop and fulfilled all my needs within shopping
2024年12月21日
自発的なレビュー
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Donna is a diamond
Donna is a diamond! I hate shopping and I was having a terrible day but she turned it around. She was an absolute delight. I left the store in a completely different mood. She made my day and she’s an asset to your business.
2024年12月18日
自発的なレビュー
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Chloe was extremely helpful
Chloe was extremely helpful, knowledgeable and took time to help me find the right pair of new walking shoes. Thank you
2024年11月29日
自発的なレビュー
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Burton-Upon-Trent (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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