Given the comparable size of this store (Caernarfon Express) to its closest neighbours at Bangor and Llandudno, we were pleasantly surprised by how helpful the staff were. Dewi was great, he offered... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Fantastic customer service at this store today and every other time we visit. Mat always helps with what we need, has fantastic knowledge and a lot of patience. Brilliant store!
企業が回答しました
I recently went into our local go outdoors and was totally ignored by the staff. Infact the man who was in there, not sure if he is manager, but I was looking at foot ware and he walked between me and... もっと見る
企業が回答しました
We visited the Caernafon Gooutdoor store earlier today. As we were looking at Fridges and cool boxes an assistant asked if we needed help. His name was Dewi. Very knowledgeable and helpful with our qu... もっと見る
企業が回答しました
企業情報
GO Outdoors - Caernarfon (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Dinas Garage, Dinas, LL54 7YN, Caernarfon, 英国
- 01286 800125
4.8
優良
209件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Caernarfon (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very helpful and knowledge staff
2023年1月22日
GO Outdoors - Caernarfon (Express) からの回答
Hi Patricia,
I appreciate you taking the time to leave us this review.
I am pleased to hear that you were able to find the help you needed.
We hope you had a great experience with us and we look forward to seeing you again soon.
Thanks,
Georgiana,
Go OutDoors Online Review Team.
GO Outdoors - Caernarfon (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Caernarfon (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The staff at the Dinas store were very…
The staff at the Dinas store were very helpful and very plesant.Awyas the same everytime I visit and if I can't find what I need they are always on hand to help
2023年1月1日
GO Outdoors - Caernarfon (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Would prefer you to mark CLEARLY how…
Would prefer you to mark CLEARLY how much your items on display ACTUALLY costs .
No surprises at the till please .
2022年12月29日
GO Outdoors - Caernarfon (Express) からの回答
Hi Idris,
Your review has been greatly appreciated.
I am sorry to hear about the confusion regarding the prices.
We hope you had a great experience with us and we look forward to seeing you again soon.
Regards,
Siham,
GO Outdoors Online Review Team.
I was dealt with in my first language…
I was dealt with in my first language (Welsh) and given all the right advice and guidance for me to purchase what I was after.Thank You l
2022年12月23日
GO Outdoors - Caernarfon (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and cheerful.
2022年12月22日
GO Outdoors - Caernarfon (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The person serving so helpful ?(Ed)
2022年12月21日
GO Outdoors - Caernarfon (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Caernarfon (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff as well as a good…
Very helpful staff as well as a good product offering at a competitive price.
2022年12月11日
GO Outdoors - Caernarfon (Express) からの回答
Hi Adrian,
I appreciate you taking the time to leave us this review.
I am pleased to hear that you had a great experience in one of our stores and are happy with the pricing of our products.
We look forward to seeing you again soon.
Thanks,
Ifrah,
Go Outdoors Online Review Team.
Thank you Caernarfon store
Thank you Caernarfon store. Great service from the guys. Always a pleasure to shop here. Needed an insulated jacket for my wife. Got a great OEX jacket down to £99 from £300!
2022年12月16日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good new sale in the store for xmas
Good new sale in the store for xmas, such a well looked after store, all clean and tidy. Staff were well attentive and punctual.
Have a good xmas
2022年12月15日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Diolch i staff prysur am help gyda cael…
Diolch i staff prysur am help gyda cael hyd i bar o sgidiau addas ac egluro'r cardyn newydd i mi.
2022年12月13日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent service as always from the…
Excellent service as always from the team at Caernarfon
2022年12月12日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
They've finally changed over
They've finally changed over, very tidy and everything clearly priced.
Served by a lovely lady at the till, which explained the benefits of the new membership card, awesome.
I'll be back soon
2022年12月5日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
First time in the new store
First time in the new store, a very pleasant experience from friendly staff. Reviewing after recieving a thank you note with my receipt
2022年12月4日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Welcome to the area Go outdoors
Welcome to the area Go outdoors! Good little shop, fair prices and even got a members card
2022年12月4日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and polite staff
Very helpful and polite staff and took time to make sure all was ok with my purchase
Resolved my returns and replacement with ease
2022年12月4日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
This small Go Outdoors store is handy.
This Go Outdoors Express store is very convenient to where I live.
2022年12月3日
自発的なレビュー
GO Outdoors - Caernarfon (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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