I made a special trip to buy the chemical toilet fluid which I’d checked the store had in stock. When I arrived at the store I asked 4 times for help as to where it was. I’d left my partially... もっと見る
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所在地
所在地を変更South Street 4, PO19 1EH Chichester, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What an amazing experience getting the right boots at the get go! I thought the fit was good until tweeked with innersoles that support the whole foot especially the arches. Michel, although there cov... もっと見る
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We were met with very friendly staff who were helpful in assisting us with choosing a new pair of walking boots each. Mason was particularly helpful and showed a genuine interest in our needs. He show... もっと見る
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Couldn't have asked for better service today in the Chichester store. We were served by Mason today and he was amazing! We went in wanting advice on purchasing several items of kit needed for Duke of... もっと見る
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企業情報
GO Outdoors - Chichester (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
South Street 4, PO19 1EH, Chichester, England, 英国
4.6
優良
122件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely friendly customer service as we…
Lovely friendly customer service as we always get in this store. Luisa was very knowledgeable about the shoes helping us select the right ones & Mason was friendly on the tills.
2025年5月25日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Attentive knowledgeable staff
2025年5月22日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Treat customers with respect....
Ordered a jacket in store which needed to come from the warehouse - really good service so far. Went to collect the jacket from the store a few days later and the young assistant was very poor, had to call the manager but not much improved. I suggest the staff are trained to treat the 98% of honest customers with respect and not treat all customers as if they are the 2% dishonest shoppers. We won't be shopping there again anytime soon.
2025年5月22日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Very good friendly service- bought a…
Very good friendly service- bought a new Stanly flask with free voucher included thank you !
2025年5月18日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Outstanding service
Outstanding service, good value for money and extremely helpful staff - we were served by mason today and he couldn’t do enough to help.
Highly recommend the Chichester go outdoor - they have all you need for scouting and DofE adventures
2025年5月18日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Good selection of walking shoes
Good selection of walking shoes, differences well described by Mason who was very helpful and patient. Easy shopping!
2025年5月17日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful without being…
Friendly and helpful without being pushy sales people!!
2025年5月17日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great shop and fabulous staff!
Great customer service without any pressure. Very helpful staff and a great store to buy all your outdoor items!!!!
2025年5月2日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service ,very helpful young man…
Great service ,very helpful young man served us
2025年5月3日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
GO Outdoors - Chichester (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great choice and amazing service!!
Great choice and amazing service!!! Elliot had incredible patience and helpful advice with me. Thanks to him I feel I have trying found the perfect walking boots. My feet are very grateful!
2025年4月24日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
GO Outdoors - Chichester (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
We were sooooo impressed!
We had the best shopping experience for my daughter’s bronze DOfE expedition. This was due to the amazing help from Luisa, Mason and Elliot. They went above and beyond and advised us so brilliantly! Truly impressed.
Thank you!!!!
2025年4月19日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Check the price tag carefully - you may be in for a nasty surprise!
Positive: helpful member of staff
Negative: the obscure price label. It turned out that the price I could see on the price tag, £21, was in fact the 'Members' price. The actual price to be paid by anyone who isn't a member, £24, was printed so small on the price tag that I couldn't make it out - even with glasses. To qualify for the easily visible price the customer needs for buy a 12-month membership for £5. This seems very sharp practice.
2025年4月7日
GO Outdoors - Chichester (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great service from Adam
Great service from Adam, who helped with finding a pair of boots suitable for DofE Bronze award.
2025年2月15日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Friendly and knowledgeable
Adam served us today to help with DofE Gold equipment and was brilliant! We had lots of questions and lots of items on the list and he was so knowledgeable on every one. 100% satisfied with this service, thanks so much!
2025年4月2日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very friendly very helpful!
Very friendly very helpful and got exactly what we needed. Staff also loved saying hi to the dogs!
2025年3月22日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The whole team in the Chichester store
The whole team in the Chichester store were great - really helpful and great advice. Particularly Connor who I spoke to on the phone the day before.
Will definitely be coming back.
2025年3月15日
GO Outdoors - Chichester (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Mason and his team were fantastic
Mason and his team were fantastic. The item i wanted was not in stock and he managed to order it on line and organised for it be delivered to my home address. The shop was busy, but nothing was too much trouble.
2025年3月22日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service from Mason
Excellent, knowledgeable and friendly service from Mason this afternoon who helped us buy a folding walking pole. Have previously benefited from his help in buying a rucksack. Definitely recommend this shop.
2025年3月19日
自発的なレビュー
GO Outdoors - Chichester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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