Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... もっと見る
企業が回答しました
Lucy and her colleagues assisted us with purchase of waterproof trousers today. They went way beyond the call of duty in searching for appropriate sizes and products. Quiet, confident and cheerful hel... もっと見る
企業が回答しました
Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... もっと見る
企業が回答しました
企業情報
GO Outdoors - Clydebank について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
79 Livingstone Street, G81 2XA, Clydebank, 英国
- 01414 062665
4.9
優良
3231件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purchased a fire pit this morning and…
Purchased a fire pit this morning and both Susan and Ross were very helpful and knowledgeable on the product.
2026年7月18日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We went to the store for a brake part…
We went to the store for a brake part for our daughter’s bike. Robbie & Ross were extremely helpful, knowledgeable and very polite. They took the time to listen to us and got us sorted with the piece we needed. The boys are a credit to the store. Thanks again guys :)
2026年7月17日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
We had excellent service from more than one member of staff and got what we were looking for plus a couple of other items.
2026年7月15日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Perfect Footwear
Visited today to purchase some new trainers and was served by Alan. Lovely guy and very helpful and professional trying to find some trainers for some very awkward feet. After trying on about 4 types I found the perfect pair and was advised they are cheaper than I thought as I have a membership. Bonus!
Great and simple visit made easier and one very happy customer.
Thanks again Go Outdoors
2026年7月15日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Thanks Lee!
A huge thanks to Lee who helped us today. He was extremely helpful and went over and above with customer service. Thank you!
2026年7月15日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Picked up my new bossnut bike from Go…
Picked up my new bossnut bike from Go outdoods today... Robbie was really helpful and knowledgeable showing me all the bikes features. Really pleased.
2026年7月14日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We found some amazing deals today
We found some amazing deals today! Susan, who served us at the counter, was very polite and knowledgeable. Susan made our visit amazing!
2026年7月14日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Clydebank からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Order online after stock lost in store
Order tent footprint and carpet package off website. Received quickly. But only had to buy it online because Clydebank and Coatbridge showed stock but couldn’t find the item.
2026年7月6日
GO Outdoors - Clydebank からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
I enjoy going into go outdoors and see…
I enjoy going into go outdoors and see what I can buy love it and the staff really help you
2026年7月5日
GO Outdoors - Clydebank からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Clydebank からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The customer service was impeccable
The customer service was impeccable, I was welcomed by Scott after asking for help with boots- very kind and patient!
Very busy and organised store, so very pleased the service so personable
2026年7月12日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Big shout out to Chris R 🙌
Big shout out to Chris "mohawk" Ross on helping us confirm that the Berghaus Adhara 700xl was the tent for us. We are seasoned campers and were looking for a bigger tent to add to our collection for longer trips. Chris spent time with us and explained everything. Top guy with no sales pressure at all. In fact, so much so, we also came away with the Berghaus Adhara 300! Also a shout out to Chloe on the tills. Great shopping experience!
2026年7月11日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Outstanding customer service
Ii was assisted with a girl called Sophie. Customer service was outstanding. She's a credit to go outdoors!
2026年7月11日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Served today by Chris
Served today by Chris , great knowledge of camping set up and went with his advice.
2026年7月11日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service from all the staff…
Fantastic service from all the staff especially chris
2026年7月11日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Had a pair of Merrell Goretex boots…
Had a pair of Merrell Goretex boots that had failed me on a hiking trip to Bute. Soggy wet feet were not what I expected!
I dealt with Alan in the Clydebank branch and he was so good. Such a nice man with old fashioned manners. He offered me the choice of swapping for another style/brand. I went with a straight replacement and left the shop very happy.
2026年7月10日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Ross C was awesome
Ross C was awesome, knowledgeable,patient and a king among men of the cycling retail side.
Go outdoors have won a watch employing this chap. 10/10
2026年7月8日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Split Tent Poles
I had some split tent poles that I noticed from my last camping trip. On visiting Go Outdoors a worker called Chris R said no problem, he can fix them by Thursday. I got a phone call at 1pm on the Thursday saying they were replaced and all connected with the others. Fantastic guy and excellent customer service. All the other staff I met were all great as well.
2026年7月9日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
GO OUTDOORS, not the best online experience.
Still having problems online
I have tried for 5/6 Days now to purchase Men's Borg Fleece Jacket
SKU:000878134,Colour:Black, Size:L
I have a membership card, the website is not accepting that I have one, the site,
If you would prefer to speak to someone you can call us on 0330 008 1555. Automated with no facility to speak to a human being, so dissapointed with this, the shop will not get the items i want, they have assured me that the email and card are paired. NOT VERY HELPFUL.
2026年7月9日
自発的なレビュー
GO Outdoors - Clydebank からの回答
Thank you for your review.
We are sorry to understand that you are experiencing issues with placing an order online using your membership. So our team can investigate this further for you, we have reached out to you via Trustpilot to request your contact details so we can look into this.
We look forward to your reply.
Kind regards
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。