GO Outdoors - Clydebank レビュー 

3,188
TrustScore 5段階評価の5

4.9

79 Livingstone Street, G81 2XA Clydebank, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... もっと見る

企業が回答しました

5つ星のうち5の評価

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... もっと見る

企業が回答しました

5つ星のうち2の評価

Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of j... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Clydebank について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 79 Livingstone Street, G81 2XA, Clydebank, 英国

  • 01414 062665

4.9

優良

TrustScore 5段階評価の5

3188件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,188)

過去12か月のレビュー数: 35,238

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The staff were very helpfull and…

The staff were very helpfull and knowledge of products I purchased was very good.

2026年6月12日
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ross handled my returns

Ross handled my returns, had absolutely no issue. Great service

2026年6月20日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always a pleasant shopping experience

Always a pleasant shopping experience, helpful staff with a "no pressure" approach. Served today by May

2026年6月18日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ordered a solo stove mesa xl and it was…

Ordered a solo stove mesa xl and it was ready for collection the same day - super efficient and staff are always ways so friendly and helpful

2026年5月31日
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Best customer experience ever……

My youngest was buying a bike with her birthday money & Robbie was so knowledgeable, gave excellent advice and put my youngest at ease. He is a credit to the Go-outdoor company and brand. Give this man a bonus or at least should be in your coaching department in teaching your other employees on how to treat customers.

2026年6月6日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Young lad called Robbie E was extremely…

Young lad called Robbie E was extremely helpful in finding me some gloves for my future hill walks. Excellent customer service

2026年6月14日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very friendly staff

Very friendly staff. Was buying camping equipment for my son to go to festival.Gave lots of advice. The tent we purchased was display one and last in shop . Robbie took the time to dismantle and was very helpful. Great service

2026年6月9日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

New waterproof jackets and boots.

In to buy new waterproof jackets for myself and wife. The wife also getting a new pair walking boots. We were assisted by Ross C who was a great help in letting us try the jackets on. Nothing was to much hassle for him, especially with me trying on multiple jackets all connected up to the security links. We got two jackets and a pair of boots. We saved a small fortune with the deals. Always helpful staff in the Clydebank store. Will be back again soon for other essentials.

2026年6月13日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Robbie helped me...

Robbie helped me pick a waterproof jacket today, really appreciated his guidance.

I was served by Chris, who was really helpful too.

Thanks.

2026年6月13日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good staff

The staff were very helpful and obviously very knowledgeable, Ross c and Scott informed us about the best tents from their own personal experiences, 10/10 would come again

2026年6月13日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Shocking & embarrassing!

Paid for a £50 gift voucher as a gift. Paid extra for next day delivery. Took 2 days to deliver by EVRI. Recipient tried to use in GO OUTDOORS. Told nothing on card by shop cashier. He was embarrassed. I was embarrassed. He then had to make various phone calls & shop were pretty unhelpful. Shop stated they couldn’t phone for him to sort it out despite myself forwarding the email with all details for him.
I will never purchase a gift card again through them. Save your own time and money! Shocking service.

2026年5月28日
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

We’re very sorry to hear that your gift card did not arrive within the next day delivery timescale you paid for. This isn’t the level of service we expect to provide, and we apologise for the delay on this occasion.

In view of this a refund of the £5.99 delivery charge has been issued back to your original payment method. This should appear on your statement within 3–5 working days, and you will have received an email confirming this.

We have also reached out to you via email to gather a little more information, as our initial checks show the gift card is active with the full £50 balance. Once we receive your response, we’ll be happy to investigate this further for you.

Kind Regards
GO Outdoors Customer Care

5つ星のうち5の評価

Service with a smile😃

David C was very kind ,knowledgeable,
polite, and helped me choose an appropriate daysack for my needs.
He spent a good deal of time with me and my wife as I have a disability and even had me try the rucksack on , as well as explaining
the various parts It suited my needs perfectly for holding my 2 camping chairs!!
He then took us over to the till .
I was made to feel “”important” during my time there
Thank you David (C) for all your attentions.
Cheers
Mike.

2026年6月10日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

David C was very helpful picking the…

David C was very helpful picking the write sizing and free martial art lesson 🥋 !

2026年6月10日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service and advice…

Excellent customer service and advice from Jac and Chris-P very helpful and friendly can't be beat Thank you B Dunn Glasgow

2026年6月9日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Big Thanks to David C who helped out…

Big Thanks to David C who helped out keeping my trusty old tent going for another year, Sourcing seemingly unobtainable replacement parts.

Good store with knowledgeable Staff.....

2026年6月8日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ross C was a really nice helpful

Ross C was a really nice helpful

2026年6月6日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent cusomer service

I'm a frequent customer in the store and the staff never fail to attend to whatever request I throw their way! Susie often goes above and beyond with greeting and helping me out with nervous dogs that I bring to the store for environmental exposure. Adam on the tills was very resourceful with taking my post code as I had forgotten my card that day. Overall the experience ran smoothly and all our needs were accomodated, despite the store being busier than usual.

2026年6月6日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience

Great experience

2026年6月6日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had to return 2 chairs as they had been…

Had to return 2 chairs as they had been labelled up wrongly , staff got us the correct chairs in a flash , shout out to Susan , Chris and Jae , great customer service 😊

2026年6月4日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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