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GO Outdoors - Colchester レビュー 

1,475
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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所在地

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Unit C, Sheepen Road, CO3 3GT Colchester, GB

•
01206 580551

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What a joy it was to have Kitty serve us this morning. She was hugely knowledgeable and extremely helpful and gave us brilliant advice and recommendations. Such a difference to the nonchalant don’t ca... もっと見る

企業が回答しました

5つ星のうち5の評価

Extra low prices, but sadly because it was a closing down sale. We like a lot of others will miss the Colchester store and the great helpful staff especially the guy on the footwear section.

企業が回答しました

5つ星のうち5の評価

Excellent customer service from the manager & assistant Josefine. It's a shame this great store is closing It's Colchester branch, always found them very helpful.

企業が回答しました

5つ星のうち5の評価

Andrew was brilliant with helping us choose our hiking boots. He was really informative and added no pressure, just pure incentive to want to help. His knowledge and experience as a whole was so much... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Colchester について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Unit C, Sheepen Road, CO3 3GT, Colchester, 英国

  • 01206 580551

4.8

優良

TrustScore 5段階評価の5

1475件のレビュー

5つ星
4つ星
3つ星
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1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,475)

過去12か月のレビュー数: 36,115件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Walking boots

Excellent choice of boots across a range of prices. Great service from Mark even though it was busy.

2025年4月14日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from Mark

Great service from Mark who helped our family select hiking boots and shoes. He was informative and knowledgeable. Great selection of adult shoes and boots to choose from but a limited range for children.

2025年4月7日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service received from Mike…

Excellent service received from Mike while buying all my camping gear for the summer

2025年3月31日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had great experience at Colchester…

I had great experience at Colchester GoOutdoors. Andrew was very helpful. He did his best to help me get the right hiking shoes. Very please

2025年4月2日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly and helpful

Visited at a quiet time and needed help with a jacket that was tied through a security system. Mike was super helpful and friendly, without giving it the full on sales pitch, which I appreciated. Very knowledgeable about the different brands and technical features. Recommend.

2025年3月28日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Some good, some not so good

All good apart from the almost being overcharged at the till. Asked the cashier to check the total and he confirmed the amount was correct - it wasn't. Eventually had to ask another (more pro-active) member of staff to re-check, and this time he confirmed the error, and ensured I paid the correct amount.

2025年3月23日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Loved the new shop and staff were…

Loved the new shop and staff were amazing and very helpful

2025年3月21日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good price for a good jacket.

Able to try on jackets in store to find the style and size I liked most. Was able to renew my Go Outdoors membership at checkout to get the members' price for my chosen jacket and also have a code for a further 15% reduction.
Staff member at checkout was friendly and helpful.

2025年3月11日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Purcey help me today helpful and polite…

Purcey help me today helpful and polite with my purchase

2025年3月10日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic

Fantastic. Really knowledgeable staff and a great store. Brilliant. Highly recommend. Andrew was incredibly helpful getting me fully kitted out and chose for me rather than what was most expensive/unnecessary. Will definitely be back.

2025年3月6日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great assistance from a member of staff…

Great assistance from a member of staff guiding me to the best product for my needs.

2025年2月26日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Aiko was brilliant with good product…

Aiko was brilliant with good product knowledge
Thankyou well done

2025年2月24日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Happy

Morgan and his colleague were very helpful today

2025年2月21日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

great customer service

2025年2月20日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant service from Mark

Mark was very helpful and friendly when we were looking to buy some hiking boots. He gave us his time to help us make the right choice. Not only did he help us with our purchase, he generously gave lots of additional information about hiking, camping and outdoor wear. His vast knowledge made our shopping experience very beneficial. Thank you.

2025年2月18日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

In the last couple of months I have…

In the last couple of months I have visited a couple of times. In both occasions was greeted by very friendly staff. Super helpful, especially by Charlotte. She was able to find what I need both times. Very helpful, super friendly. All round positive visits.

2025年1月17日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The store had an excellent range of…

The store had an excellent range of winter wear and footwear. The staff were very knowledgeable and friendly, Charlotte helped me find all the things I needed within my budget.

2025年2月13日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The team were all helpful and happy to…

The team were all helpful and happy to answer our questions.

2025年2月17日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff

Great staff, good service!

2025年2月14日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service and great…

Excellent customer service and great price. Young member of staff (Charlotte )but really knowledgable and helpful

2025年2月16日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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