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GO Outdoors - Colchester レビュー 

1,475
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Unit C, Sheepen Road, CO3 3GT Colchester, GB

•
01206 580551

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What a joy it was to have Kitty serve us this morning. She was hugely knowledgeable and extremely helpful and gave us brilliant advice and recommendations. Such a difference to the nonchalant don’t ca... もっと見る

企業が回答しました

5つ星のうち5の評価

Extra low prices, but sadly because it was a closing down sale. We like a lot of others will miss the Colchester store and the great helpful staff especially the guy on the footwear section.

企業が回答しました

5つ星のうち5の評価

Excellent customer service from the manager & assistant Josefine. It's a shame this great store is closing It's Colchester branch, always found them very helpful.

企業が回答しました

5つ星のうち5の評価

Andrew was brilliant with helping us choose our hiking boots. He was really informative and added no pressure, just pure incentive to want to help. His knowledge and experience as a whole was so much... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Colchester について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Unit C, Sheepen Road, CO3 3GT, Colchester, 英国

  • 01206 580551

4.8

優良

TrustScore 5段階評価の5

1475件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,475)

過去12か月のレビュー数: 36,115件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Looking for a pair of over-trousers

Looking for a pair of over-trousers, Pam was very helpful and interested in helping me find a pair with the particular features I wanted. Definitely worth shopping in-store rather than online when you can compare options, try on and get that sort of helpful service. Thanks Pam!

2024年12月31日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service today from Mark

2024年12月30日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great very helpful and patient service…

Great very helpful and patient service from Kirsty

2024年12月28日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Security Tag Hinderance

Security tags have prevented trying some garments on comfortably , considering the price tags you need to make sure they fit correctly

2024年12月25日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thank you for leaving us a 4 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent

Excellent, needed to replace a much loved pair of walking trainers, worn to death. Tried on nearly every pair in the shop until I found the perfect ones. Very happy 3 months down the line. Andrew was a star, extremely knowledgeable and phenomenally patient.

2024年9月13日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち1の評価

Missing membership card

I ordered a pair of boots online and paid an extra £5.00 for a years membership. Almost a week later I was notified to collect from local store and was then advised by store staff that there was no Membership Card and that the Online Sales NEVER issue a Membership Card unless you pester them with phone calls. So it appears I paid a £5.00 levy on my purchase!
I have lodged a complaint on their website and may or may not get a reply 'as soon as possible'.
This is disgraceful behaviour by a major company - I will certainly never again use their online facility and if this is not satisfactorily resolved, I will never use the store again.

2024年12月11日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very friendly and helpful staff

Very friendly and helpful staff

2024年12月20日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Got to give a shout out to Mark who…

Got to give a shout out to Mark who served me. Thanks for your time and brilliant advice.

2024年12月17日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

A good experience

A good experience
Very helpfull staff found our requirements and how to use them.

2024年12月9日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and knowledge on the…

Great service and knowledge on the clothing bought.

2024年12月13日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Andrew and David - Go Outdoors Colchester

Andrew and David who served us where both very knowledgeable regarding footwear products sold by Go Outdoors. This made the purchase of Scarpa Terra boots very easy, very smooth and a good reason for us to return to Go Outdoors for our next pair.

2024年12月7日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I wanted to buy a warm winter coat that…

I wanted to buy a warm winter coat that would also be used for traveling abroad to cold countries. I had tried on some and was unsure
Pam approached me and suggested a particular coat which was my size
She was able to give me all the info I needed and was extremely helpful
Whole experience was excellent x
Thankyou Pam for your help and assistance
Louise

2024年12月11日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mark was very helpful

Mark was very helpful

2024年12月9日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We were looking for rucksacks and Mark…

We were looking for rucksacks and Mark was extremely helpful in talking us through what we need to be looking for. He spent a lot of time giving us advice. Thanks Mark!!

2024年12月9日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly and helpful staff

Friendly staff who were helpful and seemed to know about the products

2024年12月7日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service guys

2024年12月6日
自発的なレビュー
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful Staff…

The staff are always very helpful and polite.

2024年11月29日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff & great choices

Helpful staff & great choices

2024年11月29日
GO Outdoors - Colchester ロゴ

GO Outdoors - Colchester からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

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