Very disappointed with the company Go Outdoors initially. But appeased at the check out by a member of staff. Viv was able to let me use a 10% discount, and with a very pleasant manner. She seemed to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was served by a wonderful lady named Viv. She helped me find everything I needed and nothing I asked was too much. She went above and beyond to make my experience unique. Thank you so much for makin... もっと見る
企業が回答しました
My husband and I went in on Saturday to buy new walking boots. There was a really good selection and plenty of sizes available. Brandon was really helpful, giving us advice and bringing out A LOT of b... もっと見る
企業が回答しました
The staff were very helpful as always, especially Viv on the til, she is very pleasant, always cheerful, makes time for a chat and again, is extremely helpful. Thank you.
企業が回答しました
企業情報
GO Outdoors - Cribbs Causeway について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, 英国
- 01174 506747
4.9
優良
4247件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great friendly and helpful service by…
Great friendly and helpful service by Viv at the start of a bank holiday weekend :)
2026年8月27日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thank you to vic
Thank you to vic, lovely lady helped me find everything I needed for my festival, absolutely amazing customer service, made my shopping experience at go out doors, thank you !!
2026年8月26日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Vivv
Viv and other workers made this experience at go outdoors unforgettable would recommend
2026年8月26日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Spectacular employees / Viv
Spectacular employees, shoutout Viv, amazing service. Thank you very much. Will be coming again
2026年8月26日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Bought some hiking boots today and…
Bought some hiking boots today and interacted with multiple members of staff who were really nice and informative.
Viv in particular was great and very helpful when finding my details on the system to get my discount.
Great experience overall!
2026年8月26日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great experience when signing up to new…
Great experience when signing up to new membership and served by Viv who was more than helpful and friendly. She even gave me discount on my items as well which was a big bonus ! Credit to the positive staff there .
2026年8月25日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Viv was an absolute star
Viv was an absolute star, loved her energy, can’t we wait to go back and see her again 😁
2026年8月25日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Not available and unable to canc
Order has never been available for collection and I have been unable to cancel the order so far. Getting no luck from Customer Services or the store directly. Not impressed
2026年8月17日
GO Outdoors - Cribbs Causeway からの回答
Thank you for taking the time to leave a review.
I can see that our Customer Care team has been in touch with you directly by email, and your order has now been cancelled as requested.
We are very sorry for the poor experience you had with this order, as well as the difficulties you encountered when trying to contact our Customer Care team. This is not the level of service we aim to provide.
We appreciate your feedback and hope we will have the opportunity to restore your confidence in us with a much better experience in the future.
Kind Regards
GO Outdoors Customer Care.
Viv served me today in go outdoors…
Viv served me today in go outdoors cribbs causeway, viv was very helpful and sorted my membership thank you.
2026年8月25日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I took my bike in for a some repairs…
I took my bike in for a some repairs and a service. Jordan couldn't have been more helpful. He got the bike back on the road and gave me advice on how to maintain my bike. Great service all round.
2026年8月22日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
After having a nightmare between online and Brislington only having some of my items in a bundle. Thankfully cribbs managed to refund my order and repurchase as a bundle as they had my other items. Both Brian and Rebecca was extremely helpful and polite, Brian also helped bring all the items through the till and into my car for me. I really felt he went above and beyond for me today in order to get the issue sorted as the main part of the bundle being the tent was no unavailable online.
Thank you so much Rebecca and Brian
2026年8月18日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Visited your store on 13th August for…
Visited your store on 13th August for some items for my camping trip and was really impressed with the brilliant customer service at the cribbs causeway store. In particular great service from Delia who was kind enough to check over the phone they had the things I was looking for and to put them aside for me until I got there. Very friendly and helpful and exceptional customer support from her and also the young guy who was serving at the checkout that day who helped me with my phone to use Klarna for my checkout. Didn’t get his name, but super helpful and knowledgeable.
I was also impressed with the range of items on sale and the prices; which are very reasonable especially when you sign up for the saving card. Would have no hesitation in recommending this store or returning.
2026年8月13日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Samuel at the checkout was very helpful when my membership card did not work.
Very pleased with my purchase, found everything I needed.
2026年8月16日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good
Found most of the things I needed. One item that online said was available in store, was not.
Happy overall though. I didn’t need any help as I knew what I wanted.
2026年8月11日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
2026年8月5日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。