Needed some walking shoes. Great selection at Go Outdoors with comfortable relaxed area for trying them on. Viv was very helpful in discussing my option to take a pair home and walk around in my house... もっと見る
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Popped into buy some new equipment for a camping trip today. Staff were extremely friendly and helpful at pointing to where the equipment was and Viv helping me at the till was lovely! Service and cus... もっと見る
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Very disappointed with the company Go Outdoors initially. But appeased at the check out by a member of staff. Viv was able to let me use a 10% discount, and with a very pleasant manner. She seemed to... もっと見る
企業が回答しました
I was served by a wonderful lady named Viv. She helped me find everything I needed and nothing I asked was too much. She went above and beyond to make my experience unique. Thank you so much for makin... もっと見る
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企業情報
GO Outdoors - Cribbs Causeway について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, 英国
- 01174 506747
4.9
優良
4260件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Served by Viv
Served by Viv, she was amazing in the art of customer service. Made me feel valued and got me the best deal. Walked out sparkling ✨️ what fabulous service 💖
2026年7月28日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Viv go outdoors
Viv, was so helpful and a pleasure to meet. Great advocate for go outdoors.
2026年7月28日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Honie was welcoming and very competent…
Honie was welcoming and very competent in her handling of customer needs.
2026年7月26日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Went in to buy an air mattress and was…
Went in to buy an air mattress and was served by Viv. She was so helpful, friendly and kind to my children. Thanks!
2026年7月23日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Have to rate this as 5 star experience…
Have to rate this as 5 star experience as arriving to shop at 10 o’clock on Sunday and being greeted by happy faces advertising the fact the till’s not operating until 10:30 that’s normal shopping opening.
I’ve needed quite a few different helps as buying for an expedition and also for someone who’s not with me, and that put the guy in the shoes department to the test to get quite a few different trainers for my daughter to chose over the phone ( fair play to whoever this young guy was 5star) then couple girls and guys helped and finally meet a lady stocking by till who kindly brought my stored shopping to me and Ashley on the till give me all the need info about returns, a professional example of young guy. Awesome 5 stars to all
2026年7月26日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful staff
We had a great experience in GO Outdoors thanks to the kindness of Viv! We went in for some last minute swim bits for my son as we were off on a weekend away with family. Viv was really helpful, kind and chatty to us - which my son loved as he hates being dragged to the shops but loves a chat! She honestly left a lasting impression on us both and is a credit to the store and company. Thank you Viv!
2026年7月16日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Found just what I was after
Came to store to look for women’s running shorts. Found a pair which fitted perfectly. I was served by Viv who was so efficient and friendly. She is an asset to your store.
2026年7月23日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Viv served me at the checkout this…
Viv served me at the checkout this week, and she was absolutely amazing. She was incredibly friendly and went out of her way to be really helpful with my purchase of tent accessories.
Thank you Viv and the team @ Cribbs Causeway.
2026年7月22日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Viv was very hlpful and curteous.
2026年7月23日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Staff (Viv) was very good.
Staff (Viv) was a very helpful, jovial and pleasant Staff member who made the shopping experience memorable and easy, including helping me sign up to your customer base.
2026年7月23日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Staff so helpful
Staff so helpful! Amazing deals on a pair of chairs. Viv was amazing and so lovely. Excellent experience
2026年7月23日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Viv served us at the checkout today
Viv served us at the checkout today, and she was absolutely amazing. She was incredibly friendly, patient, and helpful. Even though the store was closing, she stayed behind after her shift to make sure everything was sorted for us. That level of care and dedication is truly exceptional. Thank you so much, Viv, for your outstanding customer service. You made our shopping experience a pleasure! We really appreciate it.
2026年7月22日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Amazing polite helpful and personable
Viv at Go outdoors at Cribbs Causeway: Amazing polite helpful and personable - all things that online shopping cannot replace
2026年7月22日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The store had just what I needed at a…
The store had just what I needed at a reasonable price. The shop floor assistant helped me find the correct camping gas I needed. The till assistant, Viv, was very polite, friendly and helpful, and advised me on a deal on pegs and mallets - she also wished me a great camping weekend which was really appreciated. Definitely would come again.
2026年7月22日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff - Viv was especially helpful and kind. Good stock and choice of products.
2026年7月22日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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