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GO Outdoors - Derby レビュー 

2,912
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Ascot Drive, DE24 8ST Derby, GB

•
01332 985940

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service given today for help and advice. Additinally, our cashier Xaina informed us of the Blue Light discount on non-sale items that we never knew about! So we made even more of a saving! T... もっと見る

企業が回答しました

5つ星のうち5の評価

How shopping should be. Needed new walking trousers but having dropped my glasses off at the opticians for repair I was unable to read the labels on the garments. HARRIET was super helpful, helping... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to the counter to renew my membership. Millie was most helpful. I chose myself some high end Merrell hiking boots, the shoe assistant despite having quite a few customers was most attentive. Ba... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to look at the electric bikes and saw one that was perfect for me but didn't know much about electric bikes. We asked for help and advice and spoke to Craig, who was such a mine of information an... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Derby について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

2912件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,912)

過去12か月のレビュー数: 36,702件

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5つ星のうち5の評価

Harry serving us on a rather dull rainy…

Harry serving us on a rather dull rainy day,,, made us smile with his help and words... Thank You Harry 👍

2026年8月31日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Attended the Derby store recently and…

Attended the Derby store recently and Craig in the bike department was exceptionally helpful and provided amazing advice on a suitable bike and accompanying items.

2026年8月27日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

⭐⭐⭐⭐⭐ Outstanding Customer Service!I…

⭐⭐⭐⭐⭐ Outstanding Customer Service!I had an excellent experience at the GO Outdoors Pride Park store, all thanks to Emma. She was extraordinarily kind, took the time to answer all of our questions, and even helped us with our packing. Throughout our entire conversation, she maintained a warm, professional smile. Her exceptional customer service made our visit truly wonderful. Highly recommended!

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち4の評価

I wanted to express my gratitude for…

I wanted to express my gratitude for the help Xaina gave me whilst visiting the Derby store. Xaina was incredibly efficient in resolving an issue regarding a missing item I had ordered on Click and Collect. She was very knowledgeable and professional and is a credit to the organisation.

2026年8月28日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for the great review.

Hopefully this 4 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff.

We were served by Liam at the till. He was very polite and helpful. My Go outdoors card had expired and he allowed me to renew it to get my discount. I always have a good experience at Go outdoors. Thankyou.

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We have refunded a sleeping bag since…

We have refunded a sleeping bag since it's not suit for us. Staff Liam is very helpful and often with a pleasant smile to the customer.

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

First time in a Go Outdoors store

First time in a Go Outdoors store. Harry on the till explained how the membership worked and he helped us will this. All the time he was totally engaged with us, explaining how it works. Harry was a polite helpful young man who went above and beyond.

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Enjoyable visit -

Great choice of clothing , boots and camping equipment. Friendly helpful staff members .

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Emma on the tills was engaging and…

Emma on the tills was engaging and courteous throughout, she explained about the membership and took time to explain about it all. Thank you Emma.

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant service by Millie

Brilliant service by Millie, my membership confirmation hadn't yet been emailed, but she checked the phone confirmation and honoured the discount- very grateful thankyou!

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Just called the Derby branch and Liam…

Just called the Derby branch and Liam at the till point was extremely efficient and super helpful, good customer service

2026年8月30日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mel was fantastic

Mel was fantastic. A real credit to the Go Outdoors family!

2026年8月30日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had an amazing experience buying my…wellies

I had an amazing experience buying my ariat wellies from Tyler. He made sure I was happy with the colour, fit and answered all questions I had. I would 100% return to the store based on this experience!

2026年8月15日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Heloful staff

I bought a Berghaus waterproof jacket at the Derby store today and assisted by Mel who was very helpful and professional.

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great job harry

I asked Harry about paying with my card as I had a problem earlier. He reassured me and made sure that it worked. With a queue behind me, I really couldn’t have been happier. Thank you!

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Harry was amazing today

Harry was amazing today, me and my family have never been camping and my partner wasn't keen on the idea but Harry's exceptional knowledge about tenfs made my partner feel at ease and she left excited about camping! Thanks Harry!

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great advice when I was shopping today…

Great advice when I was shopping today for my partners daughter

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Harriet helping with rab jackets

Harriet was really informative and friendly regarding rab jackets and sizes. Super helpful.

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Harriet was very helpful in advising…

Harriet was very helpful in advising about a coat, thank great service

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went in today to get a few things for…

I went in today to get a few things for a winter holiday upcoming and got helped by a young man called Liam. He offered his expertise and I was very happy with the service. I will definitely be returning and recommending this establishment. Thank You again Liam.

2026年8月29日
自発的なレビュー
GO Outdoors - Derby ロゴ

GO Outdoors - Derby からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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