Pleasantly surprised by this store. Bigger than I expected and good value. Good mix of the big brands high value and the more reasonably priced. Great selection of everything you might need and friend... もっと見る
企業が回答しました
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Visited Go Outdoors this soggy afternoon to purchase a new rain coat. I was served by a very friendly, helpful member of staff called Jake. He explained the membership sceme and was very patient.... もっと見る
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Professional and helpful staff making the experience effortless and pleasant. We were looked after by a lovely young lady(sadly I didn't get her name) and Fay at the till who was kind and patient with... もっと見る
企業が回答しました
Served by Emilia and a group of young workers and my experience was fantastic. First of all they were not pushy or over bearing they just wanted to help to ensure I had an excellent experience.... もっと見る
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企業情報
GO Outdoors - Doncaster について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, 英国
- 01302 436434
4.8
優良
3265件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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GO Outdoors - Doncaster からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
New walking boots
I needed a pair of walking boots and have had a problem finding a suitable pair. I visited go outdoors twice and eventually found a pair. Morgan was very helpful and patient and took time to help me find the right pair.
2026年10月2日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great Footwear selection and helpful staff
Arti in Footwear department was very helpful and patient with us both trying on various different boots and sizes until we were happy with our choices.
2026年10月4日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Sleeping Bags
I wanted to purchase 2 particular sleeping bags, I asked Cameron (Rossington Store) to assist .
He was polite ,down to earth .
He explained the bags I wanted were only available if i bought the display 1 ..if allowed.He did explain that 2 crate deliveries had arrived but as of that time had not been unloaded and so therefore the bags could of been part of that crate .
In the end I went with a different option All in all very happy with the service .
2026年10月4日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I visited Go Outdoors fishing section
I visited Go Outdoors to buy a fishing chair and was shown a Nufish model with two compatible-looking side trays. When I asked whether the trays would fit the chair’s legs, a salesman confirmed that they would and demonstrated how they attached. I purchased the chair and trays but discovered during my first use that the clamps did not secure them properly, causing them to slide and move.
I later learned from fellow anglers that universal clamp inserts should have been supplied with, or purchased alongside, the trays. The salesman did not mention this, leaving me with trays costing over £19 each that required an additional clamp to function properly. Not a happy Chappy to say the least
2026年8月31日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great customer service…
We visited Go Outdoors Doncaster to purchase several clothing items.
We have shopped here for years, however we have noticed recently that the customer service from the staff here has improved hugely.
We have always appreciated the product range and choice, however good customer service makes the experience more enjoyable.
This was demonstrated for example by Faith Yesterday who was so efficient and genuinely friendly bringing shoes to try on and helping with choosing other items.
We were next in line to pay at the Kiosk yet Faith appeared again to serve us.
Well done to the store and thank you Faith.
2026年10月1日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Everything you could possibly want for…
Everything you could possibly want for outdoor living. Two for one on the items I wanted so that was a bonus. Fay was very helpful.
2026年9月28日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great choice
Large store, easy to find, good parking, and huge choice inside. Person on till friendly and told me about an offer I could have.
2026年9月25日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
John and Colin both very helpful went…
John and Colin both very helpful went out their way to help us. Thanks alot very friendly helpful staff.
2026年9月25日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I got friendly and helpful service with…
I got friendly and helpful service with a smile. Jess P. 😊
2026年9月23日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very inviting, educational and pleasant service
Gentleman named John from Doncaster go outdoors always goes out of his way to support myself and friends.
Good laugh and chat everytime we go in there and always professional.
Great store, greater staff
2026年9月21日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
GO Outdoors - Doncaster からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
John was great helping me buy my new…
John was great helping me buy my new walking boots.
2026年9月20日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Doncaster からの回答
Thank you for your review.
In order for us to investigate your review further we have reached out to you via Trustpilot to request your details. Once we have received your details we will certainly look into this matter further for you.
We look forward to being able to investigate this for you.
Kind regards
GO Outdoors Customer Care Team.
Amazing staff
The manager was so nice and helpful. He sorted us a spare tent pole and even cut it down to size for us. Jess P on the till was also super friendly.
It’s great when the staff are so welcoming.
2026年9月20日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Doncaster からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Doncaster からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
I was served by Leah
I was served by Leah; she gave good advice and answered all my questions satisfactorily. Nothing was too much troubled. Well done Leah.
2026年9月16日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable friendly staff
I needed to buy a fully waterproof coat and was given really constructive advice by the gentleman who served me (I didn’t get his name though). He was patient, knowledgeable and put me at ease. Cristina served me at the till and again gave a professional friendly service.
2026年9月16日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Found what I was looking for easily and…
Found what I was looking for easily and good size availability. Friendly service at the till from Fay. Thank you
2026年9月14日
自発的なレビュー
GO Outdoors - Doncaster からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
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