Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... もっと見る
企業が回答しました
所在地
所在地を変更South Street 3, DT1 1BL Dorchester, England, GB
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レビュアーのコメントを見てみましょう
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... もっと見る
企業が回答しました
Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... もっと見る
企業が回答しました
Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much troubl... もっと見る
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企業情報
GO Outdoors - Dorchester (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
South Street 3, DT1 1BL, Dorchester, England, 英国
4.9
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience shopping on many…
Great experience shopping on many occasions in go outdoors. Staff happy to advise on the best things to get, and best value products. Amy and Eden were particularly helpful on my last visit
2026年6月29日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Served by Callum today at Dorchester…
Served by Callum today at Dorchester branch. Very friendly and helpful 👍🏻😁
2026年7月10日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service friendly staff always…
Great service friendly staff always happy to help
2026年7月10日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Go Outdoors and…
Excellent service from Go Outdoors and the cool box seems very good value
2026年7月9日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
GO Outdoors - Dorchester (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly and efficient as ever
Heidi and Eben answered my queries about cool boxes with enthusiasm and skill. They made choosing and purchasing a real pleasure. Well up to the high standard I have come to expect at Go Outdoors. Thank you.
2026年7月9日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Dorchester (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I came in looking for a new pair of…
I came in looking for a new pair of shoes. I have a freshly fractured radius and wearing a sling. Heidi went so far beyond to make sure I was able to try on shoes one handed and to find great custom insoles. She was very knowledgeable and I never felt there was a sales pitch. I am very happy with my purchase and my experience was great. Thank you
2026年7月7日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Amy very helpful
Amy very helpful helping me renew my card and pick an appropriate cap, given the heat and sun. Happy to recommend.
2026年7月8日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Dorchester (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We visited Go Outdoors Dorchester to do…
We visited Go Outdoors Dorchester to do some shopping for our upcoming camping trip. We were served by Amy, who was very friendly and welcoming. She helped us find everything we were looking for. Excellent customer service.
2026年7月8日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Tom's knowledge made the right purchase easy
Tom had real knowledge and experience of the products I was looking at. He offered fact based information and opinions without the hard sell bit. A very conformable experience all round
I bought some Merrel sandals.
2026年7月4日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Was served in the store by Ezra who was…
Was served in the store by Ezra who was very helpful and pleasant. Good store with just what we needed
2026年7月4日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Lovely staff
Went in today for an emergency air bed. Amy was really helpful and bubbly when she served us.
There were also 2 lovely lads working that greeted us and asked if we needed any help
2026年7月5日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff were extremely helpful today…
The staff were extremely helpful today in Go Outdoors. We bought several items for a camping trip next weekend and the staff took time to help us decide on the most suitable options for us. Ezra’s customer service was excellent. Thank you 🙏 🙂
2026年7月4日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Really helpful
Really helpful, setting up a camp bed to try before buying. Great experience and friendly staff.
2026年7月4日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Heidi and Eben
Heidi got a chair for our 93 year old mother to sit on whilst we browsed around the store. Eben served us and was polite. The staff are very good
2026年7月2日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My Merrells had nearly died so popped…
My Merrells had nearly died so popped into my local branch for a new pair, excellent service and product knowledge from Callum and Tom, friendly and polite.
2026年6月26日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent communication and customer…
Excellent communication and customer service from Eben today. Very helpful and friendly 🤩
2026年7月2日
自発的なレビュー
GO Outdoors - Dorchester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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