I was in store to collect a parcel that UPS had dropped off there, then I got distracted and started looking around! I was served by three different members of staff, all of whom were friendly, courte... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff very friendly and helpful. Great choice of products, prices good for Go outdoors Card holders. Online needs tweeted, online saying card expired when it wasn't. Checked in store and was told it... もっと見る
企業が回答しました
It is a nice big shop with gear for different outdoor activities. It is always nice to just browse the shelves and it's very likely that one will find something needed or a good present, especially on... もっと見る
企業が回答しました
I was assisted by Alice this afternoon and would like to sing her praises! She could not have been more helpful, reaching down different jackets for me to try on and giving advice about different bran... もっと見る
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企業情報
GO Outdoors - Edinburgh について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, 英国
- 01313 706885
4.8
優良
2917件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great sale bargains
Well stocked. Picked up a great Hunter parka long jacket in the sale. Saved £125
2026年4月27日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Ordered jacket for store collection
Ordered jacket for store collection. Arrived within 3 days and process went smoothly. Happy with purchase.
2026年4月20日
GO Outdoors - Edinburgh からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Fraser in the Granton store in…
Fraser in the Granton store in Edinburgh was brilliant - I needed a new bike pump - he got the correct one - showed me how to use it and then checked and corrected my tyre pressure pumping them up - he was brilliant
2026年4月26日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. Jane helped me understand the various discounts and got me signed up as a member to get the best deals and Leo helped me out to my car with everything I couldn't carry. Excellent customer service, thank you.
2026年4月24日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service as always at Go…
Brilliant service as always at Go Outdoors in Granton. Helped by Jane at the tills who sought out kit i couldn't find, quickly renewed my membership and made sure I got the discounts I could qualify for.
2026年4月23日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Another spot on shopping trip
Another spot on shopping trip , Jane as polite, professional and enthusiastic as ever.
2026年4月22日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Quick processing and delivery
2026年4月3日
GO Outdoors - Edinburgh からの回答
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Great technical knowledge of waterproof jackets
Evan was really patient and helpful in helping me choose the right waterproof jacket for my price point and needs. He ended up finding me a jacket that was on clearance. Thanks Evan!
2026年4月18日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from JANE
2026年4月16日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
2026年4月9日
GO Outdoors - Edinburgh からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
£5 membership? worth it?
Bought the £5 membership to get the bike cheaper. But it sells at the discount price at Tiso and other places all the time so it's a fake discount really.
If you intend to buy other stuff from them to kit out for a camping trip for example and need all the gear it might be worth it.
Bike arrived on time and well packaged.
2026年4月6日
GO Outdoors - Edinburgh からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Prodigious Service
Came in looking for a large hiking backpack for upcoming trips. Left with a new found sense of dignity, self-esteem, and also a large hiking backpack.
We were helped by Stuart, who both expertly fitted the packs to our backs, and showered us with compliments.
Stuart, who humbly claimed to be "just the bike guy", provided better service and worked with greater charm than I would expect from the head concierge of The Savoy.
For the rest of my days, I will be unable to run after a train or look at my own shoulders without being reminded of the bond we shared.
In a world of online outdoor gear discounts, countless reviews with 20% off links, and thousands of Temu knock offs... remember that only Go Outdoors in Edinburgh has Stuart.
2026年4月11日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Thanks to Julia at Go outdoors Granton
Julia was great dealing with me as i struggled to get my new Nebo Torchy 2k flashlight to work, she kindly let me borrow a charger to test in store amd asked for help from Harp who was able to figure out that the charging end screws off and a seal needs to be removed (the sticker on the torch was in french and not very obvious) Please thank Julia for her patience and help make an awkward situation a great experience
2026年4月12日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great friendly customer service
Great friendly customer service. Thanks to Markus and Helen.
2026年4月9日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Edinburgh からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We were at the checkout with Jane and…
We were at the checkout with Jane and they were very happy 😊
2026年4月7日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
There’s always something worth buying!
We didn’t find what we were shopping for I.e. two roller travel bags but then we found various garments for our forthcoming holiday in the Far East - result! Then Jane served us at the check out both efficiently and politely. A good visit and we will return.
2026年4月6日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great value for money.
2026年3月29日
GO Outdoors - Edinburgh からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Found a good selection to choose from…
Found a good selection to choose from and everything we wanted.
Jane at the till was very friendly and helpful
2026年4月6日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent retail and wonderful staff.
Excellent retail.
Really good bargain price cotton tee shirts and all the wet weather gear you could wish for.
A very friendly and helpful cashier Julia really supported me as I renewed my Go Outdoors membership and got access to the massive sale savings.
I’m autistic so this kind of assistance is invaluable when I get it.
Thanks to everyone working over the Easter weekend.
2026年4月4日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
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