The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... もっと見る
企業が回答しました
所在地
所在地を変更High Street 206, EX4 3EB Exeter, England, GB
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レビュアーのコメントを見てみましょう
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
企業が回答しました
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... もっと見る
企業が回答しました
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... もっと見る
企業が回答しました
企業情報
GO Outdoors - Exeter (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
High Street 206, EX4 3EB, Exeter, England, 英国
5.0
優良
1433件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service from bearded Rob 👍
2026年5月18日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
We were very well helped by Rob
We were very well helped by the very friendly Rob and his colleague. To bad Go Outdoors Exeter is closing. I'm glad I bought a nice pair of walking shoes! Greetings from Almere, the Netherlands
2026年5月18日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob is friendly and helpful and…
Rob is friendly and helpful and deserves so many biscuits!
2026年5月18日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob was very helpful with choosing…
Rob was very helpful with choosing camping gear!
2026年5月18日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Dunk and Rob are complete stars
Dunk and Rob are complete stars . Thank you Rob for finding my shopping list .
Going to miss the first class service provided by you guys , when this store closes. Wishing you both and all staff the best of luck for the future .
2026年5月18日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Rob was very helpful thank you!
2026年5月17日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Rob!
2026年5月17日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great product Great staff
Great product great price lovely customer service. Especially Rob Dan in Exeter high street store today, you are a 5 Star!!! Super friendly and approachable!
2026年5月17日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Straight on with the job
Straight on with the job. Knew his stuff with a smile and no pushy service. Just what you need when buying. Thank you Dan for helping me out.
2026年5月17日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Exeter (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service
Dan was very helpful and really knowledgeable, taking his time to make sure we got the perfect shoes for us. Thank you!
2026年5月15日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I was served by Rob as I have before…
I was served by Rob as I have before and he as always was helpful, friendly and helped me to get the jacket I needed, thank you Rob 👍
2026年5月14日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Brilliant customer service from Paul…
Brilliant customer service from Paul (Pavlos) what a happy helpful chap 😀
2026年5月14日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Rob is a legend
Rob is a legend! Helped us pick everything we needed. Polite and great service.
2026年5月14日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Prompt attention from staff Rob
Prompt attention from staff. Omn this occasion Rob. I did ot feel pressured to make a decision or to purchase.
Experience was light hearted and enjoyable.
2026年5月13日
自発的なレビュー
GO Outdoors - Exeter (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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