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GO Outdoors - Grimsby (Express) レビュー 

216
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TrustScore 5段階評価の5

4.9

キャンプ用品店
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所在地

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22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been visiting this store for the last 11 years and the staff are just top class. On my last visit, I was served by Carol who has always been extremely knowledgeable and helpful with any qu... もっと見る

企業が回答しました

5つ星のうち5の評価

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... もっと見る

企業が回答しました

5つ星のうち4の評価

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Grimsby (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, 英国

4.9

優良

TrustScore 5段階評価の5

216件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(216)

過去12か月のレビュー数: 35,367件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Warm and friendly welcome

Warm and friendly welcome. Knowledgeable staff who listened to my requirements, then offered a selection of options for me to try.
Faye at Freshney Place, Grimsby is an asset to the company.

2025年9月28日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very polite and helpful staff Angie was…

Very polite and helpful staff Angie was very helpful as well as all the staff x

2025年9月18日
自発的なレビュー
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Grimsby store visit

Went to Grimsby store today and staff were friendly, helpful and polite….even to the customer screaming at them and abusing them as he left the store. Why can’t people just be kind like the staff were!

2025年9月14日
自発的なレビュー
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

THE STAFF ARE VERY HELPFULL AND TOOK…

THE STAFF ARE VERY HELPFULL AND TOOK TIME TO FIND THE THING I REQUIRED.

2025年9月11日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

A good selection of quality items for…

A good selection of quality items for the out doors. The women that work here are always very helpful.

2025年9月9日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff are very friendly

The staff are very friendly, helpful and informative. The items I needed were avaiable.

2025年9月4日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff were very efficient and had in…

Staff were very efficient and had in depth knowledge of the product we were buying.

2025年9月5日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fabulous customer experience.

We where greeted on arrival with smiles, already knowing what we wanted, we made our way to the shoes, Ange was there and without a hesitation quickly mentioned if we need help to give her a shout. After a bit of deliberation we had decided on some shoes, Ange came to the rescue, after various mind changes and additional shoes required to out on (Ange, most definitely got her steps in) we finally settled on a pair, Angela was very polite and helpful and did not push any sales of any other shoes onto us, she knew what we were looking for from the moment we described what our feet are like and how comfy of a boot we would like. Overall a very fantastic experience.

2025年9月2日
自発的なレビュー
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went in the store to purchase walking…

I went in the store to purchase walking boots never bought any quality boots before. The assistant was so friendly and helpful it really helped me decide which boot to go for. I’ll definitely return again for other items.

2025年8月25日
自発的なレビュー
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Best shop

All the ladies in the Grimsby shop were lovely and very helpful. They also explained membership and offers to me. And although they were quite busy they had time for everyone.

2025年8月27日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Welcoming

Whenever I go instore to browse or buy staff always polite and welcoming, nothing much trouble we

2025年8月23日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful staff, thank you Rachel

I had a great experience today, I was served by Rachel, who was very helpful, pleasant and informative.

2025年8月23日
自発的なレビュー
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went in last minute

I went in last minute to buy a tent and everything else needed for my teenage daughters who are going to a festival this week! The lady who served me was really knowledgeable and helpful and sorted us out a tent on a sale price and told us about a special offer on at the time so we got all the extras, sleeping bag, airbed etc at an amazing price. No hard sell just super helpful! Excellent customer service!!

2025年8月18日
自発的なレビュー
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always good service Faye was excellent…

Always good service Faye was excellent giving me sound product knowledge enabling me to complete my purchase

2025年8月6日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

grimsby branch…

We are regularly in the grimsby branch at freshney place as we have bought many things with great deals and easy to purchase ...now we fo in for a natter aswell!!! The girls are such a great team

2025年7月31日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly, helpful staff

Friendly helpful staff. Bought trousers, exactly what I was looking for

2025年7月24日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Outstanding care and service

Good range of walking shoes, but what really made the difference was the service. Carol could not have been more patient and helpful, and very knowledgable. I had very specific needs for arch support which Carol went out of her way to offer many options. Would happily recommend.

2025年7月27日
自発的なレビュー
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Polite

Polite, efficient, helpful and friendly staff.

2025年7月20日
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We went to grimsby go outdoors today…

We went to grimsby go outdoors today and had a lovely lady called faye she was very helpful. And couldn't do enough to help us.

2025年7月20日
自発的なレビュー
GO Outdoors - Grimsby (Express) ロゴ

GO Outdoors - Grimsby (Express) からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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