Really great service from the Halifax store - rang and the bloke in the phone was really friendly (I really should have asked for a name so I could commend him personally!) then called down later to... もっと見る
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I did click and collect and paid for 30mins parking whilst collected my items when turned up the door was locked at 11.57and had a note advising was closed for 12-12.30pm 2 other customers turned up a... もっと見る
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Great service at Go Outdoors Halifax. The staff went out of their way to check stock in the stockroom for an item that wasn’t out on the shop floor, and helped me find exactly what I needed. Genuinely... もっと見る
企業が回答しました
We visited today to get some new hiking boots and socks for an upcoming D of E trip but this was not the first time we’ve had such brilliant customer service from the team and its a key reason we keep... もっと見る
企業が回答しました
企業情報
GO Outdoors - Halifax (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, 英国
- 01422 413646
4.9
優良
572件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Halifax (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Halifax (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very friendly and informative staff
Very friendly and informative staff. Helped us decide which product was best for us. We will be back soon.
2026年7月30日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Top notch service 👌
Really great service from the Halifax store - rang and the bloke in the phone was really friendly (I really should have asked for a name so I could commend him personally!) then called down later to pick up my parcel and he already had it waiting behind the counter. Appreciate the swift service, as someone who also works in customer service it’s great to see someone like minded and on the ball!!
Will always recommend, drop in if you ever need any help or advice, they’ll sort you right out 👍
2026年6月30日
GO Outdoors - Halifax (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Brilliant made a call in the morning…
Brilliant made a call in the morning stating what i need they checked for me to make sure they had it in stock and put to one side for me, I collected few hours later thank you Steve, Alex and Jake
2026年7月4日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
The staff were very helpful and knowledgeable when I was looking for hiking shoes. Made suggestions and was very patient. Thanks to Jake!
2026年7月5日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Backpack fitting
I visited the Halifax store today to get my backpack properly fitted having watched various videos online.
Steve did this for me and he was so helpful and took his time.
Thank you Steve, I went away as one very happy customer.
2026年7月3日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service at Go Outdoors Halifax
Great service at Go Outdoors Halifax. The staff went out of their way to check stock in the stockroom for an item that wasn’t out on the shop floor, and helped me find exactly what I needed. Genuinely exceptional service, I’d definitely recommend.
2026年7月3日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Well went in spoke to Steve behind…
Well went in spoke to Steve behind counter directed me upstairs very for the item I was looking for found item straight away clean & tidy.
2026年6月30日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Halifax (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Friendly, knowledgable service
Exceptionally good service from the staff in Halifax this week, so knowledgable, friendly and helpful (either Jake or Steve, sorry I don't know which staff member goes with which name!).
2026年6月19日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
First of all Halifax is a great place…
First of all Halifax is a great place and it was made better with the experience of visiting the GO Outdoors store, in particular my interaction with Steve. He was very friendly and helpful.
2026年6月21日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I did click and collect and paid for…
I did click and collect and paid for 30mins parking whilst collected my items when turned up the door was locked at 11.57and had a note advising was closed for 12-12.30pm 2 other customers turned up also frustrated. Due toy other commitments had at 12.30 I called the branch and they sorted my order but I did find this very frustrating and that no notice was on the website to advise the store is closed for warning.
2026年6月11日
GO Outdoors - Halifax (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
GO Outdoors - Halifax (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great shop and helpful staff
So much to choose from and Steve and Jake were incredibly helpful as I did not know what I was doing! Just had a big list for my daughters DofE ! Will be going back next week !
2026年6月13日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Steve was a great employee who helped…
Steve was a great employee who helped me pick out my Gold DofE bag and allowed me to apply my DofE and go outdoors memberships for discounts!
2026年6月6日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Friendly staff and a good selection of…
Friendly staff and a good selection of products.
2026年6月11日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Really good
Really good. Their membership is well worth it as the discounts are fab. Ordered to store and the staff were really helpful.
2026年3月31日
GO Outdoors - Halifax (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great shop
I've used this shop a few times and the staff are really friendly and knowledgeable. Jake served me and was polite and helpful. It's great to have a shop like this in our town.
2026年6月6日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Popped in on the off chance that they…
Popped in on the off chance that they might have a camping kitchen and save a drive to Huddersfield.
Jake and Steve really lovely guys, found what I needed and well happy 😊
2026年6月4日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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