GO Outdoors - Harlow レビュー 

2,343
TrustScore 5段階評価の5

4.8

Princes Gate Retail Park, CM20 2SU Harlow, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff were extremely friendly and helpful. I went in to buy some walking boots for my wife The lady who was on that section helped me out a lot. I explained what I needed the boots for and she gave... もっと見る

企業が回答しました

5つ星のうち5の評価

Every time I come to Go Outdoors in Harlow all the people working there are extremely helpful with their guidance, patience and general customer service. Today it was a man called Warren who assisted... もっと見る

企業が回答しました

5つ星のうち5の評価

Harlow store for Go Outdoors was great! And we had a great experience thanks to the help of an employee named Maddie, very helpful and efficient, even when we made a pricing mistake on our side, she... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed new hiking boots. There is a good selection of various brands. I was helped by Kris, who was very knowledgeable. After he ascertained what I actually walk / hike he recommended a specific boo... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Harlow について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Princes Gate Retail Park, CM20 2SU, Harlow, 英国

  • 01279 215817

4.8

優良

TrustScore 5段階評価の5

2343件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,343)

過去12か月のレビュー数: 35,992

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Maddie was very helpful and patient…

Maddie was very helpful and patient with me while I selected the right pair of shoes for walking. I had tried four to six different pairs of shoes before I made my final selection. She was very helpful.

2026年3月22日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Got the items that I needed at a…

Got the items that I needed at a reasonable price, Izzah on the cash desk was very friendly and helpful.

2026年3月22日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jamie was very helpful and friendly…

Jamie was very helpful and friendly during our interaction and he made us laugh

2026年3月20日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The outstanding cashier Warren

The cashier Warren gave absolutely outstanding service! Will be shopping with GO Outdoors more often!

2026年3月18日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Connor was an excellent guide on our…

Connor was an excellent guide on our visit to the store today and helped us pick out the right camping bundle we needed. Top banana.

2026年3月16日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Maddie was extremely helpful

Maddie was extremely helpful - many thanks Maddie

2026年2月28日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Order and collection processes were…

Order and collection processes were fast and efficient.

2026年3月7日
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Abi on tills was very nice and friendly…

Abi on tills was very nice and friendly
She was welcoming and very informative

2026年3月14日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Abi was very helpful

Abi was very helpful. give her a raise! also tamsin helped me with the charity cause

2026年3月14日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience - super helpful

Great experience. Asked two staff for help and although they did not have the exact product I was looking for they directed me to alternatives. And theb when I got to the till, Lucy noticed I was about to buy two right feet boots instead of a right and a left. It was hard to tell so I'm so glad she realised otherwise I would have really had a problem! Thank you all.

2026年3月7日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Sometimes there's a worry when going to a big box retailer that one loses a little of the personal touch but there's no fear of that when visiting Go Outdoors Harlow for a bike. Paul, who initially set up my son's bike was absolutely superb, ensured everything was just right and gave us lots of local trail advice. Then when there was an issue with a component he was quick and helpful in getting it sorted. Thanks Paul - you're a real credit to the store.

2026年2月28日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lucy-amaizing service.

Lucy-amaizing service.
Thank you.

2026年3月7日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Ordered a Cool Bag online

Ordered a Cool Bag online never received notification that was ready to collect a week later and then a few days later received an email to say that a refund was on its way.

2026年2月21日
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Getting things from the store is…

Getting things from the store is nonissues, but ordering online the delivery time takes longer than you think

2026年2月24日
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very friendly and helpful

Very friendly and helpful

2026年2月28日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful service

Dave served my husband with a pair of walking boots and myself with walking shoes and boots. He advised me on a better sole than the one I had chosen which was very helpful. Slightly more expensive but felt more stable.
Dave was very helpful, with a friendly manner. There was a good selection of brands over a range of prices. Will definitely recommend other walkers we know to go to Go Outdoors for shoes and boots, and to ask Dave for advice.

2026年2月26日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jack served us at the checkout and was…

Jack served us at the checkout and was friendly and helpful. This encourages us to come back. Well done Jack

2026年2月18日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We never go on vacation without going…

We never go on vacation without going to Go Outdoors.Our host, Maddie , helped us with some exceptional advice. On this occasion, we would like to thank her.

2026年2月17日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from Jack today

Great service from Jack today. Polite helpful and professional.

2026年2月16日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Paul from the bike section was…

Paul from the bike section was incredibly helpful and knowledgeable. He helped us find what we wanted and made our experience stress free. A credit to your team!

2026年2月15日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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