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GO Outdoors - High Wycombe (Express) レビュー 

109
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TrustScore 5段階評価の5

4.8

キャンプ用品店
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Newland Street 4, HP11 2BY High Wycombe, England, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very pleasant experience today. Although the shop was very busy, but Richard spent appropriate of time to make sure that I chose the correct size. He brought down 6 pairs with no hesitation whatsoever... もっと見る

企業が回答しました

5つ星のうち4の評価

Wanted to arrange click and collect after finding products on line, but not very obvious how to achieve. Eventually found, ordered and paid. Only then discovered products would not be ready for co... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from Adam and Darc. Obviously had great knowledge of products and were able to give sound advice on everything from footwear to outdoor food, sleeping bags and accessories. So refres... もっと見る

企業が回答しました

5つ星のうち4の評価

Ordered a double sided pan online to collect in store. Unfortunately the pan was damaged but easily returned to store and refund arranged. Reordered and pan was perfect. Good service and helpful staff... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - High Wycombe (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Newland Street 4, HP11 2BY, High Wycombe, England, 英国

4.8

優良

TrustScore 5段階評価の5

109件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(109)

過去12か月のレビュー数: 35,893件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

The staff

The staff! Helpful and incredibly knowledgeable.

2025年8月20日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Adam was very helpful and patient with…

Adam was very helpful and patient with finding some suitable walking shoes for my 7yr old son. He seemed to be very experienced and knowledgeable in the products.

2025年8月16日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Henry was a gem

Henry was a gem. He was so helpful getting multiple boots for me and advising on cleaning them etc. I was thoroughly impressed!

2025年8月7日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great shop in store

Soph was really helpful as was the young man - sadly, I didn't catch his name. Great service yet again, good product (new walking boots) and glad I've got my GoOutdoor loyalty card! Thanks 👍 p.s. submitted on behalf of my Dad who hates tech, but felt so strongly about his positive experience he actually wanted to do this!

2025年7月21日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from Soph

Great service from Soph. Very helpful and everything well explained. The store is well stocked and had everything I needed.

2025年7月20日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful service from Gareth today when…

Helpful service from Gareth today when being a raincoat. He is also gave me useful information on the Berghaus repair service. Also, becoming a Go Outdoors member was a painless doddle.

2025年8月1日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service, reasonable prices

I was assisted by Darc who was very helpful, answering all my questions honestly and making some good suggestions too. A very positive experience and I left with everything I needed. Much appreciated.

2025年7月26日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely experience

I came to pick up a backpack for my commute. The shop was nice and tidy, and the staff - beyond helpful. Staff member Natalie showed me different options and helped to settle with the colour - even made sure to show me some options online, which were available for the delivery to the store.
I am very pleased with Natalie and the shop in general, will definitely be back for more!

2025年7月24日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent, friendly service.

Arrived very close to closing time looking for walking boots - Adam was really friendly, helpful, knowledgeable, and worked within my price range to find me an extremely comfortable pair.
Thank you, I'll be back when I need more outdoor gear!

2025年7月17日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Returns

Returned some online items that were proving difficult to send back. They were very helpful.

2025年7月16日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful and friendly staff.

2025年7月12日
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Henry was courteous and helpful

Henry was courteous and helpful. Gave useful advice.

2025年7月13日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Henry was extremely helpful

Henry was extremely helpful. Such a very polite young chap.
Keep up with such incredible manners.

2025年6月14日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Adam was knowledgeable

Adam was knowledgeable, polite and very helpful

2025年6月4日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Service was great

2025年6月1日
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly and helpful service from Darc

Friendly and helpful service from Darc, I didn’t realise that my NT membership gave me a discount so I was grateful for the nudge!

2025年5月31日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Darc was Knowledgeable and helped us…

Darc was Knowledgeable and helped us choose a great rucksack

2025年6月1日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

They were extremely helpful

They were extremely helpful . Knew the product.

2025年6月1日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really sound advice by Darc today

Really sound advice by Darc today. Needed some summer walking shoes, patient and good advice received. Good team.

2025年5月26日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly, expert, professional team thanks

We were perusing the camping equipment and Gareth in store was on hand for really really helpful and useful advice. He wasn’t pushy about what we should buy but was really honest about what would work for us and what we may need. We opened an account and went camping that weekend with the necessary gear and what great service and a great weekend we had. Thanks Gareth

2025年5月16日
自発的なレビュー
GO Outdoors - High Wycombe (Express) ロゴ

GO Outdoors - High Wycombe (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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