Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... もっと見る
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I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... もっと見る
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My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... もっと見る
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Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... もっと見る
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企業情報
GO Outdoors - Huddersfield (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
48 New Street, HD1 2BR, Huddersfield, West Yorkshire, 英国
- 01484 506205
4.8
優良
578件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Huddersfield (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Huddersfield (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
The store team in Huddersfield are…
The store team in Huddersfield are really friendly and know their stuff. For a small store have always found what we need.
2024年10月28日
GO Outdoors - Huddersfield (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff, super helpful great prices
We were warmly welcomed, help to choose [walking shoes] was friendly, patient and not at all pushy. And the price is great! You pay £5 to be a member but worth every penny - I saved way more on the shoes.
2024年10月26日
GO Outdoors - Huddersfield (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent attitude by both staff…
Excellent attitude by both staff members. Good value product and had my size in stock.
2024年10月31日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Really pleased thank you 😊
Really pleased thank you 😊
Bree did great and got the hats for me.
2024年11月2日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Staff very helpful and friendly
Staff very helpful and friendly, without pressuring you to buy. Store layout clear, making it easy to find different categories - and there are changing facilities, so you can check that the size and fit are right.
2024年10月22日
GO Outdoors - Huddersfield (Express) からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
GO Outdoors - Huddersfield (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Purchase of walking shoes
Again a remarkable loyalty card discount and I had the pleasure of being attended too by beautiful Maggie. 🤠
2024年10月30日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
i can say the staff are very nice and…
i can say the staff are very nice and friendly also the quality of the clothes are very good so thank to them.
2024年10月30日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I bought some walking shoes
I bought some walking shoes. The staff were friendly, attentive and helpful, bringing me several different ones to try on. The shoes were comfy and reasonably priced.
I’m very pleased with my purchase. Many thanks to the two lovely ladies Steph and Maggie.
2024年10月29日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fabulous shopping experience
We were able to discuss our requirements with Mark and he guided us to the very best option in store-we wouldn’t have found this ourselves in store or on line. Service was with a smile and a bucketful of great humour but no hard sell. Fabulous shopping experience.
2024年10月27日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Helpful staff bree & Maggie
Helpful staff. Shop would be better if had more space to see the all the stock.
2024年10月26日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Maggie and Karen were very helpful
Maggie and Karen were very helpful. Good value over trousers. Good range of options. Was able to try them on before I bought.
2024年10月23日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
The lady who served me (Steph) was…
The lady who served me (Steph) was extremely helpful, got just what i needed thank you.
2024年10月25日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent customer service
A slight defect on my walking shoes. Fast friendly no quibble exchange. Store workers Steph and Maggie very helpful and professional. Thanks
2024年10月24日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful and cheerful service
The shop was quite busy but the staff of two - Karen and Maggie - were very proactive in helping customers. When the Merril trainers I’d ordered appeared I decided they were a poor fit and happened to mention I’d ordered a different shoe three days ago and didn’t come over to try them on. No problem. Some detective work dug them up. Not a good fit either. I calculated that Karen (or Maggie) had been up and down the staircase four times and had spent ten minutes or so at the till filling in the paperwork. They were cheerful all the time and were absolutely helpful.
2024年10月22日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Very happy with my purchase today
Very happy with my purchase today. The lady that served me was very helpful and knowledgeable of the stock and gave good recommendations. Thank you
2024年10月21日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Huddersfield (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great customer service and help with my…
Great customer service and help with my DofE equipment selection. Friendly staff and very helpful.
2024年10月20日
自発的なレビュー
GO Outdoors - Huddersfield (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
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