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GO Outdoors - Huddersfield レビュー 

545
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TrustScore 5段階評価の5

4.8

キャンプ用品店
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Leeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited for walking shoes. Very nice experience Maggie on footwear very helpful and found what I asked for in a timely manner (unlike Horbury store) Paying for the shoes Karen gave me a new membe... もっと見る

企業が回答しました

5つ星のうち4の評価

Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... もっと見る

企業が回答しました

5つ星のうち5の評価

We came in to store to try and find some footwear for my teenage son, who has wide feet and sensory issues. Kim was brilliant with us, calm, patient, made appropriate suggestions based on observatio... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Huddersfield について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, 英国

4.8

優良

TrustScore 5段階評価の5

545件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(545)

過去12か月のレビュー数: 35,893件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Kyjan was very helpful 👍

2026年7月13日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jake was excellent helping us decide on…

Jake was excellent helping us decide on our choice of our walking shoes and Mia was very helpful opening our first account !

2026年7月11日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Both Abigail and Chaise were very very…

Both Abigail and Chaise were very very helpful. Could not ask for better service
Also with a smile 😀

2026年7月11日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Would like to say a massive thank you…

Would like to say a massive thank you to Becca L on outdoor living for her time, patience and customer service towards me and my partner today. After a not so pleasant reception at another store, Becca has restored my faith in go outdoors!

Not only was she super helpful she made us feel welcome with no rush or pressure! Absolutley fab staff member couldnt be happier with the service. Thank you Becca 🙌

2026年7月10日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service and staff so pleasant

Excellent service and staff so pleasant

2026年7月2日
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing and super friendly staff

Amazing and super friendly staff. The woman at the till was super welcoming and friendly and the rest of the staff were the same. A few helped me find something I couldn't locate in the store in a matter of seconds.
Great experience

2026年7月4日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great help and advice from Jake who was…

Great help and advice from Jake who was helpful, non pushy and polite.

2026年7月1日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Polite and helpful staff

Polite and helpful staff, Chaise in particular! Thanks

2026年7月1日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helped today by Jake

Large go outdoors store with a great selection of camping equipment on offer. All the staff are very welcoming. Jake helped us today. We enquired about the price of a tent we had seen online. He helped us get the price matched instore by using my blue light card. Also helped us take the products to the till. Nothing was too much of an ask. Thankyou Jake.

2026年6月29日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Didn’t seem enough staff on for a large…

Didn’t seem enough staff on for a large store but the member of staff we did find, Kimberley was super helpful

2026年6月28日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち1の評価

2 different prices is discrimination

2 different prices is discrimination, I will not shop here again , I do not want to have a card everywhere I shop

2026年6月28日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thank you for your feedback.

We are sorry to hear that you're disappointed with our pricing structure.

Our member pricing is available to customers who choose to sign up for membership card, which provides access to discounted prices. However, we understand that not everyone wishes to carry or register for the membershipcards, and we appreciate your views on this.

We’ve reached out to you via Trustpilot to request your contact details so we can look into the pricing structure further.

Kind regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Michael.

2026年6月26日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff at Huddersfield

Was made do welcome first time ask about a tent box, was told one leftover i paid in full,ask if they come store it till I got my roof bars and was told yes no problem, on Thursday I call ba k to get on tent box,and was asked by chaise do I need a hand put it on ,chaise went about what he needed to do but I glad he did,many thanks to all the staff who helped me with. Definitely ho back
Well do and many thanks to chaise xxx

2026年6月25日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Chaise was a very friendly

Chaise was a very friendly person in store and helped me find the hiking boots i required. Thanks again. Top marks

2026年6月24日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Kimberley knowledgeable and helpful

Kimberley helped us with choosing men and women’s walking shoes. I was trying on shoes and nothing was too much trouble as we kept asking plenty of questions. She was very knowledgeable about the products. I ended up purchasing a great pair of shoes and I’m really happy with them. My husband was unable to buy a pair he liked as size 6 is not sold.

2026年6月19日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

perfect

Went into Leeds road Huddersfield store today to return walking boots Karen on tills was so helpful, Passed me onto Kimberley who was also very kind professional in helping me choose some more walking boots in my size 3 ,had to get them from the children department, it's always nice when staff help you and give advice in choosing the right product

2026年6月18日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great professional customer service…

Great professional customer service with a smile from Maggie and Karen. Nothing too much trouble. Excellent.

2026年6月11日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Plenty of items and stock to pick from

Plenty of items and stock to pick from. Excellent service from Zenab at the till. More than happy

2026年6月17日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Kim in footwear very helpful friendly…

Kim in footwear very helpful friendly person thank you for your help today

2026年6月14日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Thistle …

Excellent service by one particular staff member named Thistle. I’ve never been to this shop before. I’m not a camping person however, 2 camping chairs later who knows. I feel sure I will venture into this shop again. Just wanted two camping chairs the staff member Thistle ushered me to a range of chairs. I was so unsure but with some excellent advise and a try I found 2 chairs I was extremely happy with. Then to top it all I got £25 discount when I joined their membership club. What an excellent purchase. Thank you Thistle st the Leeds road branch Huddersfield.

2026年6月14日
自発的なレビュー
GO Outdoors - Huddersfield ロゴ

GO Outdoors - Huddersfield からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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