My daughter and I popped in today to pick up a waterproof coat ( overlooked in the panic packing last night!) Happily we found exactly when we needed and in the sale too- who doesn’t love a bargain... もっと見る
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所在地
所在地を変更Academy Street 3-9, IV1 1JN Inverness, Scotland, GB
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レビュアーのコメントを見てみましょう
I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... もっと見る
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Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... もっと見る
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Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... もっと見る
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企業情報
GO Outdoors - Inverness (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Academy Street 3-9, IV1 1JN, Inverness, Scotland, 英国
4.9
優良
600件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great choice...We received terrific service here ..a…
We received terrific service here ..a quick visit for some new mens walking pants resulted in us leaving with two very nice items. Thank you for your wonderful and friendly service Alison.
2026年4月23日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Inverness (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great help by Alison with buying a Nice…
Great help by Alison with buying a Nice hat and binoculars
2026年4月24日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Amazing experience
Amazing experience! Isla was so friendly and polite. Would definitely recommend!
2026年4月26日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent helpful personalized customer…
Excellent helpful personalized customer service! Alison was so awesome to deal with! Thank-you.
2026年4月29日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service and friendly staff!!
Excellent service and friendly staff, thanks Robert M!!
2026年4月23日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great advice today from Robert M
Great advice today from Robert M ! Staff is very helpful and kind, I fully recommend this store !
2026年4月26日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Inverness (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Quality Customer Experience
Great care and customer service from Makayla today. She was helpful and encouraging, suggesting ideas and alternatives. Nothing was too much trouble. I thanked her personally, but was keen to leave a good review here too. The till server was very courteous and kind too. An American guy, I didn’t get his name
2026年4月25日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Shopping for some outdoor gear
Went in to buy some equipment today - Isla and Malala could not have been more friendly or helpful. From start to finish our whole shopping experience was excellent because these two great ladies not only helped with sound advice, but were friendly and very cheerful - They need a pay rise
2026年4月25日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Highly recommend this place!
Highly recommend this place!! Staff were so lovely and knowledgeable, made us feel really comfortable and appreciated, will definitely be going back!
2026年4月24日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Service was PERFECT
Service was PERFECT, I was served by Sammy and she really did her best to help me find what I need, which isn't easy to be honest judging by my size.
So, I've bought great things, prices were great, and service the best.
All recommendations!
2026年4月23日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Alison and Robert were great during my…
Alison and Robert were great during my visit to Inverness today. It was much appreciated.
I had some issues with my Go Outdoor membership card and they took the time to make sure everything was back up and running in no time.
2026年4月22日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I was served by Robert M at the…
I was served by Robert M at the Inverness branch. He was very welcoming, helpful and patient and looked hard to find what I was looking for. He was also very kind helping me to check the product was exactly right before my purchase. His cheerful attitude was much appreciated. Thank you Robert. PS The Berghaus Goretex, inner zipped pocket is great! Just hidden well.
2026年4月22日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Alison was excellent and fast
Excellent and fast service today. Was served by Alison who was smiley and super helpful, I bought more than initially intended :D. Alison, you're a great asset to this company!
2026年4月22日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service but store layout poor.
Service was excellent but I was disappointed about the layout of the store. I was looking for a waterproof jacket, but instead of finding them grouped together to better compare like with like, each stand held a mixture of items (eg trousers, jackets, fleeces). The jacket I eventually bought was hung on the wall, barely visible and hard to reach behind a different item
2026年4月21日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Very easy and very knowledgeable staff
Very easy and very knowledgeable staff, Calum was great!
2026年4月17日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Thank you Jean-Luc for your patience…
Thank you Jean-Luc for your patience and help with both my lovely new boots and finding my membership details!
2026年4月17日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Inverness (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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