I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... もっと見る
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所在地
所在地を変更Academy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... もっと見る
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Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... もっと見る
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I needed a new pair of hiking shoes and Alison was great at directing me to the various options. She was really patient while I tried a few different ones until I found just the right fit. She was gre... もっと見る
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企業情報
GO Outdoors - Inverness (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Academy Street 3-9, IV1 1JN, Inverness, Scotland, 英国
4.9
優良
594件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Inverness go outdoor
Inverness go outdoor
Alison was our assistant and worth her weight in gold! Such a polite, helpfully, friendly person.
Best shop for a dry robe ever
2026年8月11日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful Makala
A minute after picking up two different pairs of walking boots Makala (shop assistant) was there asking if I needed any help. Makala assisted whilst I tried on several different brands in different sizes. I asked for her opinion on different brands for lighter weight pair, offered up some good options and found a pair I was happy with except for colour. Makala offered to ring the larger store and check if they were in stock in a different colour, which they were. Overall fantastic service, friendly and helpful! Thank you
2026年8月11日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff were helpful without being…
Staff were helpful without being obtrusive.
Went in to look at day bags. Chap came over and asked if I needed any help. When I didn't have any specific questions he left me to browse.
Came back later in the afternoon (having looked in other shops) to buy the bag I'd decided on. Was served by Isla who dealt with this simple transaction nicely and efficiently (with a one-sentence request for a review).
2026年8月10日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Allison provided me an excellent…
Allison provided me an excellent service!
Thanks
Alessandra
2026年8月10日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The service was polite and prompt
The service was polite and prompt. Also let me know about the free insurance on the glasses. When I scanned the QR code for the company sinners brought me to a broken link. Not the stores fault. Makala was very helpful. Cheers
2026年8月7日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Both Makala and Isla provided great…
Both Makala and Isla provided great service today
2026年8月6日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service
Decent shop. Staff were very helpful and helped us find what we were looking for.
Thanks to Chris & Isla for going that extra mile. Good customer service can be lacking these days so it was good to visit a shop and be met by staff who appeared to care. Well done.
2026年8月5日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Sammy was exceptionally helpful
Sammy was exceptionally helpful. I had many questions and she helped me with everything I needed specifically to my needs. Great experience.
2026年8月4日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
We were looked after by Donna
We were looked after by Donna
She was incredibly patient and courteous with my two little girls who were buying outdoor clothes.
Wonderful experience - she is a credit to your business and …. Scotland !
Thanks
2026年8月4日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Dawn helped me and my wife choose our…
Dawn helped me and my wife choose our gear for hiking the Highlands . We felt they really cared . 5/5 !
2026年8月3日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Makala was amazing!
Makala was amazing!! The best person in Inverness. So helpful and friendly.
2026年8月3日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent quality equipment, very good service
Found excellent quality equipment and supplies, as well as good discounts on some of the items I needed. Staff was supportive, too — will definitely return again.
2026年8月2日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Served by lovely Malcala who was…
Served by lovely Malcala who was charming and very helpful :) - thank you!
2026年8月2日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Served by Makala
Served by Makala. Excellent customer service with a beautiful smile. 😊
2026年8月2日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Had a great experience with Makala and…
Had a great experience with Makala and Forbes. Thank you for your very helpful assistance to our family!
2026年8月2日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Really fast service
Really fast service. I needed Camping Gas and headnets against midges and got both in five minutes.
2026年8月2日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Went in looking for a new pair of…
Went in looking for a new pair of trainers after trying on a few pairs with the help from a lovely helpful girl called Isla I found a pair that fits nicely .
2026年7月28日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff
2026年8月1日
自発的なレビュー
GO Outdoors - Inverness (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Inverness (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Inverness (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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