Took my Daughter in to the shop this evening to get some new walking boots for her hill walk at the weekend. Found a nice fitting pair that were wide enough for complete comfort. Also managed for the... もっと見る
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Service was splendid. Acquired a partial refund seamlessly when signing up for a Go Outdoors card after purchase. Kasia and Catrina were very good.
企業が回答しました
Was at Go Outdoors, Glendoe terrace in Inverness. The team were amazing, helping myself, wife and kids out. They helped with all membership queries and qere very informative on all the products! Made... もっと見る
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Went in to try on some shoes, staff were helpful but not pushy and Connor went above and beyond taking the time to listen and help recommend the right shoes for us! He was very friendly and knowledgea... もっと見る
企業が回答しました
企業情報
GO Outdoors - Inverness について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
GlendoeTerrace, Telford Street, IV3 8DL, Inverness, 英国
- 01463 216867
4.7
優良
1969件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really lovely store
Really lovely store , great service by Kasia at tills - friendly smile
2025年11月14日
自発的なレビュー
GO Outdoors - Inverness からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service from Joan and very…
Great service from Joan and very helpful and polite
2026年1月23日
自発的なレビュー
GO Outdoors - Inverness からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fabulous customer service and great value
From the moment I walked in the door I was greeted by a friendly member of staff called Becky. She offered me help to find what I was looking for. I’m doing the Great Glen Way and Becky spoke to me about long distance trails and shared some of her knowledge about the trail I’m starting soon! I found everything I needed thanks to her and it was greatly appreciated. A true asset to the go outdoors team!
2026年1月26日
自発的なレビュー
GO Outdoors - Inverness からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
GO Outdoors - Inverness からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Visited the store recently and had such…
Visited the store recently and had such an easy experience with what I was looking for and Kasia was a great help to me and helping me find what was best suited for me. Always happy with the great service given 👏🏼
2026年1月20日
自発的なレビュー
GO Outdoors - Inverness からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Positive shopping trip
Pleasant, clean, well presented branch of Go Outdoors. Came out with more than I'd planned!! Will be back, for sure 😊
2026年1月25日
自発的なレビュー
GO Outdoors - Inverness からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Kasia your sales adviser really knew…
Kasia your sales adviser really knew her stuff. Went above and beyond for showing my to where the items were and gave me guidance on how to use and the best option.. Amazing. Thank you.
2026年1月6日
自発的なレビュー
GO Outdoors - Inverness からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Vist my local branch often and always…
Vist my local branch often and always pleased with service, staff so friendly( young and older staff ) and shop is tidy and well stocked. Never have out come out disappointed. Keep up the good work every one 👏
2026年1月25日
自発的なレビュー
GO Outdoors - Inverness からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Inverness からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
GO Outdoors - Inverness からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visited the shop recently
Visited the shop recently, poppy took great care of my questions & queries! Will definitely visit again :) thanks poppy
2026年1月24日
自発的なレビュー
GO Outdoors - Inverness からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great Service and quick help
Great Service and quick help, that what I was looking for! Big Thanks for Kasia, well done.
2026年1月19日
自発的なレビュー
GO Outdoors - Inverness からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
A great shop with amazing customer…
A great shop with amazing customer service. Everything was handled professionally and with a smile. Such a nice experience – highly recommended!
2026年1月15日
自発的なレビュー
GO Outdoors - Inverness からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff. They were friendly, knowledgeable, and genuinely keen to help. I didn’t feel rushed or pressured, and they took the time to make sure I found exactly what I needed.
2026年1月6日
自発的なレビュー
GO Outdoors - Inverness からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Pleasant friendly staff
I have always found the staff at the Inverness store to be very helpful and friendly. Hamish served me today and upheld the high standards that I previously have experienced
2026年1月22日
自発的なレビュー
GO Outdoors - Inverness からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Knowledgeable staff
Many thanks for your invaluable help and knowledge today.
Can now proceed with my purchase of walking boots.
2026年1月22日
自発的なレビュー
GO Outdoors - Inverness からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Impeccable store
I visited this store again I can’t get enough this time it was for jackets for my son. The store as always was immaculate and so well organised. The staff I spoke to were again full of information about the jackets I inquired about. The membership program is fantastic and saves you so much money on some amazing products. Left with 2 coats instead of 1 🙈. Great shop and more importantly great staff
2026年1月21日
自発的なレビュー
GO Outdoors - Inverness からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Inverness からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service always in this shop
Great service always in this shop. Love my new Stanley bottle from there.
2026年1月20日
自発的なレビュー
GO Outdoors - Inverness からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Inverness からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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