I visited Go Outdoors to replace my worn out walking boots. I was assisted by Denise who was extremely helpful and made sure the boots I selected were a perfect fit. Matt on checkout ensured the whol... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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went into GoOutdoors in Ipswich to get some trainers and achieved! totally excellent service by Celeste in Footwear and Nicole on the tills! thank you so much for such an enjoyable shop! ☺️😊
企業が回答しました
Dani was incredibly patient with me. I was looking to replace a specific kind of pair of trainers which Dani immediately identifies as trail running shoes and helped me to work out the best fit and st... もっと見る
企業が回答しました
Great advice and service from Denise and Jackie at the Ipswich store. Denise was very knowledgeable about the walking boots suitable for me. Jackie was helpful and suggested I join the membership club... もっと見る
企業が回答しました
企業情報
GO Outdoors - Ipswich について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Anglian Retail Park, IP1 5QP, Ipswich, 英国
- 01473 794506
4.8
優良
2265件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent
Dani helped us choose some walking boots. She was excellent - very kind, patient and knowledgeable. We would recommend 👍
2026年2月6日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Brought gas can refills 2 for £12
Brought gas can refills 2 for £12. I was served by a lovely lady Jackie (the muffin lady) She had a smile and was professional. Thank you 😁
2026年2月6日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I had to return my walking boots…
I had to return my walking boots as they had a fault. Dani and Matt were superb in helping me exchange them and find an alternative pair. Great service as always from this store and special thanks to Dani for her patience in finding me a pair of great alternative boots.
2026年2月5日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Good old fashioned customer service!
Good old fashioned customer service. I was buying some walking boots and a very helpful assistant called Denise talked me through my options.
It was lovely that i could take my dog in the store.
2026年2月4日
自発的なレビュー
GO Outdoors - Ipswich からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great Customer Service
We received great customer service in the Ipswich store from both of the staff members who helped us. These were Denise and Nicole who were excellent with great customer focus. This inturn made our purchases much easier than might have been. Thank you to both.
2026年2月3日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Waterproof Coats
Denise was so helpful when I was overwhelmed with the options available for waterproof coats. I came away with a lovely gortex coat, boots and new walking trousers!!! Also Dani on the till was extremely helpful. A very nice morning spent in the store!
2026年1月8日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Ipswich からの回答
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Fuss free return of an item and…
Fuss free return of an item and obtaining a refund.
2026年2月2日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Really helpful team on the tills this…
Really helpful team on the tills this morning. I had a few difficult problems to resolve and they sorted them all out very efficiently and with a lovely manner.
2026年2月2日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Matt was very helpful and informative
Matt was very helpful and informative. Easily signed up to be a member and started saving straight away
2026年1月31日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Dan the store manager at Ipswich was…
Dan the store manager at Ipswich was fantastic. Welcoming helpful and appreciated getting customer sorted and through the door quick and easily. Well done ✔️
2026年1月28日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Amazing help getting everything I…
Amazing help getting everything I needed for my partners birthday the next day!
Thank you so much to the team
Sue - Matt - Celeste - Owen
Thank you for going above and beyond!
Faith
2026年1月5日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
GO Outdoors - Ipswich からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The angels Denise and Dani
Denise kindly spotted us two lost souls, wandering the isles in search of refuge from the rain. She gently guided us towards a suitable yet very affordable range of jackets. Once we were happy with our selection, we were once again guided towards the checkouts. Where we met the lovely Dani. She explained that although our membership card had sadly expired, we could give it a new lease of life for the princely sum of £5. What a time to be alive. Once the deal was done, we confidently strode off into the sunset(sorry p*****g rain) safe in the knowledge we had 15000 of waterproofings on our side.
2026年1月27日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Went in looking for a water proof coat…
Went in looking for a water proof coat and Denise helped me find the best coat to keep very dry as I was working outside and was mindful of price
2026年1月27日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic Staff
Max and the rest of the team were extremely helpful. His expertise in helping me choose a tent was so useful and his advice was great.
2026年1月23日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Ashley did a grand job as always
2026年1月17日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Went to Ipswich store
Went to Ipswich store. Scott, helped up select the correct bike and helmet for my daughter. Dan built our chosen bike for us, he helped us add extras like, bottle holder and bike stand too which was so kind. They helped us so much. All within 30mins! What a great store and great people.
2026年1月18日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Walking Shoes
I was shopping for shoes with my father and Ashley helped a lot by checking we had the right size for him and that they were comfortable to walk in. Thanks Ashley!
2026年1月17日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Came into the Ipswich branch and had…
Came into the Ipswich branch and had great service from Ashley who guided us on what we wanted.
Great service Thank You
2026年1月15日
自発的なレビュー
GO Outdoors - Ipswich からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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