GO Outdoors - Ipswich レビュー 

GO Outdoors - Ipswich からの回答

2026年7月13日

While we do always strive for our website to correctly reflect our current levels of stock, occasionally errors occur and we are sorry that your recent click and collect order was affected.

From checking that order we can see that a full refund was issued and this should now be visible in your account.

Thank you for taking the time to leave your review. We hope that we can be of assistance in the future.

Kind regards,
GO Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年7月13日

Our customers’ suggestions and experiences play a vital role in improving the shopping experience that GO Outdoors provides and we are grateful for your feedback

We are deeply sorry to hear of your experience with your recent click and collect order. This has been raised to ascertain how the error has occurred.

We can see that you order has been refunded. Please allow 3-5 working days for this to show back in your account.

Kind regards,
GO Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年7月8日

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年7月8日

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年7月2日

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月30日

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月29日

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月27日

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月27日

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月22日

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月18日

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月18日

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月17日

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月15日

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月14日

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月13日

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月11日

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月10日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月9日

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Ipswich からの回答

2026年6月9日

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team