GO Outdoors - Loughborough レビュー 

GO Outdoors - Loughborough からの回答

2026年6月3日

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年6月3日

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年6月2日

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年6月1日

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月31日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月31日

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月31日

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月31日

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月31日

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月29日

Thank you for taking the time to share your feedback.

We are really pleased to hear that Meena provided such a positive experience — I will be sure to pass on your kind comments to her, as I know they will be greatly appreciated.

However, we very sorry to hear about the conditions you experienced in store. We completely understand your concerns, and this is not the environment we want for either our customers or our colleagues.

Please be assured that your feedback has been noted and will be shared with the relevant teams for review.

Thank you again for highlighting this, and for recognising Meena’s excellent service despite the circumstances.

Kind regards
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月27日

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月27日

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月27日

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月27日

Thank you for your feedback, we are sorry to hear about your experience. We completely understand how disappointing and inconvenient this must have been, especially whilst you were already on a camping trip and relying on the replacement part.

This is certainly not the standard we expect, and it’s very concerning to hear that the packaging had been opened and the valve removed. We will be raising this internally with the relevant team to ensure it’s investigated and doesn’t happen again.

We have reached out to you via the email address used on order to request further information to have this resolved.

Kind regards
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月25日

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月24日

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月24日

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月23日

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月23日

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

GO Outdoors - Loughborough からの回答

2026年5月22日

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team