Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... もっと見る
企業が回答しました
所在地
所在地を変更Unit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
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Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... もっと見る
企業が回答しました
Went in to get a new pair of hiking trousers, and Samantha was fantastic. She recommended a pair to try on, and they were perfect. I have tried at least 8 other pairs (that I found myself) but non... もっと見る
企業が回答しました
I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... もっと見る
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企業情報
GO Outdoors - Manchester Arndale について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, 英国
4.8
優良
464件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Spoken with Scott & Tony at Go Outdoors i had a faulty item & Sooke with Scott straight away he told me to bring the coat in really polite friendly respectful manner also Tony at the till
Spoken with Scott & Tony at Go Outdoors i had a faulty item & Sooke with Scott straight away he told me to bring the coat in really polite friendly respectful manner also Tony at the till exchanged the item straight away very good quality clothing I recommend them to friends & family
2025年8月12日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very good
Charlie W very good service managed to save me a lot of money on a nice berghaus coat with getting the membership and student discount also was very friendly 10/10 service top guy
2025年8月5日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Had a really good experience picking…
Had a really good experience picking out walking boots for the first time with lots of help from one of the staff called George
2025年7月31日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We were helped excellently with our…
We were helped excellently with our shoe search and Charlie at the counter was very friendly!
2025年7月31日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Friendly greeting on entering the…
Friendly greeting on entering the store.Allowed to wonder freely with any pressure.quick and efficient service!
2025年7月30日
GO Outdoors - Manchester Arndale からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Visited to the Arndale store Manchester …
Visited the store in Manchester Arndale yesterday. Was lucky enough to have the assistance of Emma, who, had plenty of patience and was more than helpful in advising me on a rain jacket, which I bought. It was refreshing to have such good customer service. Thank you Emma.
2025年7月26日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Lovely store
Lovely store, everything was easy to find. Charlie W who served me was very friendly and helpful. Great service.
2025年7月26日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
This is not the first time I have been…
This is not the first time I have been served by Charlie W and everytime he has been super helpful and patient at the till. Excellent customer service skills. I have worked in retail for a long time and would hire Charlie in a heartbeat. Thank you!
2025年7月26日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great customer service and support from…
Great customer service and support from Charlie
2025年7月26日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Very satisfactory experience at the Arndale.
Our salesperson Sadiya was very helpful and knowledgeable about the products and alerted us to the best product for our needs. She also explained about discounts and how to look after the shoes. At the till, Jane was very helpful and friendly again giving advice about product care and discounts.
2025年7月24日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great product knowledge for walking shoes
I was served today by Louise when buying walking shoes. What a great service. She went out of her way to ensure they fitted correctly and had great product knowledge. So good in fact I bought two pairs. Thank you
2025年7月23日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Afsah was amazingly helpful today in…
Afsah was amazingly helpful today in reactivating my membership and saving.
2025年7月22日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great customer service from Jane
Great customer service from Jane. Really personable and patient and nothing was too much trouble. Quite a rarity these days.
2025年7月21日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience! Thank you.
Charlie W, was really helpful! Made for a great shopping experience thank you. All staff in store were really friendly and helpful.
2025年7月20日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Clothes and other stuff are good but 3l…
Clothes and other stuff are good but 3l water bottle experience is not good just waste of money
2025年7月18日
GO Outdoors - Manchester Arndale からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Exceptional service experience
Had a small issue with a pair of trousers I bought and Kris couldn’t have been more helpful. He handled it with real care and professionalism, going above and beyond to make sure I left happy. Genuinely impressed with the customer service. Thank you
2025年7月18日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent customer service!
Mimi gave excellent advice and was extremely pleasant. Thank you for your patience in answering all my questions 😊
2025年7月18日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Hospitable staff
I was served by a really, friendly, amiable staff member Charlie W who was very helpful and hospitable.
2025年7月6日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Manchester Arndale からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Charlie W was extremely helpful
Charlie W was extremely helpful, friendly and ......patient 😂 many thanks to him, we went home very pleased with our purchases.
Every staff member we came across during our visit was lovely and so helpful. We'd definitively o back there based on our experience.
The only disappointment during our visit was that there is only 1 changing room there and only one customer is permitted into it at a time, even if it's, as in our case, partners shopping together. As we were both trying on multiple items we caused a long wait for customers behind us.
2025年7月7日
自発的なレビュー
GO Outdoors - Manchester Arndale からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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