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GO Outdoors - Manchester Arndale レビュー 

463
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Unit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... もっと見る

企業が回答しました

5つ星のうち1の評価

Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in to get a new pair of hiking trousers, and Samantha was fantastic. She recommended a pair to try on, and they were perfect. I have tried at least 8 other pairs (that I found myself) but non... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Manchester Arndale について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, 英国

4.8

優良

TrustScore 5段階評価の5

463件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(463)

過去12か月のレビュー数: 36,823件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Nathan

Nathan, worker here. Amazing customer service and support

2026年4月8日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly service

Friendly service. Emma was very helpful and polite. Good customer skills.

2026年4月3日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち1の評価

The young girl who served me opened the…

The young girl who served me opened the shoe box, & broke a nail & swore(which I totally understand) but no apology to me & then rudely told a young lad to finish the job of serving me.

2026年3月25日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent Service from Staff

Found what I needed quickly, with help from Charlie W & Alfie, both of whom were very friendly, kind, and professional. Will absolutely be back thanks to the excellent service from the staff.

2026年3月27日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very attentive staff

We were looking for a particular type of jacket and Cleo, in the Manchester Arndale centre,was extremely helpful! Also, the other staff George and Aimee were very polite and helpful. We would definitely shop there again!

2026年3月15日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The service I received from Emma and…

The service I received from Emma and Charlie W was top quality, very impressed.

2026年3月7日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sam is the real deal

Sam is the real deal, she knew everything about every product I asked about. Fantastic experience.

2026年3月1日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jane gave me very good service

Jane gave me very good service, I will 100% return for more shopping at the store

2026年2月23日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent help and service from Abbie…

Excellent help and service from Abbie who knows her stock and located the items I was looking for swiftly and without fuss. This was at the end of a shopping trip in Manchester for said items. I had been unaware that there was a branch of Go Outdoors at The Arndale and didn't fancy going to Cheadle so this excellent service was a real bonus.

2026年2月19日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served today by Charlie W

I was served today by Charlie W, so far we’re being treated nicely, he was so helpful and friendly.. i got my ‘target’ stuff after couple days searched.. thank you

2026年2月16日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely Samantha

Samantha was very polite, helpful and professional. Lovely, smily lady who brightened up my day.

2026年2月15日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

10/10 for samantha excellent customer…

10/10 for samantha excellent customer service

2026年2月15日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Came in looking for a lightweight waterproof coat. By chance we spoke to Samantha and she was so helpful. She showed me the various coats in various price ranges, explained the technical benefits of each coat. Kept coming over and asking how things were going and if there was anything else she could do. She took a few items we were buying over to the counter so we didn’t have to cart them around the store whilst still browsing. What a credit to the Arndale store.

2026年2月15日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very friendly and helpful service from…

Very friendly and helpful service from Charlie W.
Good support with NHS discount and Go Outdoors membership.

2026年2月15日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by Samantha today she was…

I was served by Samantha today she was a lovely girl, very helpful & sufficient :)

2026年2月15日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service.

I came into the store looking for a specific product and in a bit of a rush. Charlie W made himself readily available and was a great help and really friendly. I really appreciate that he took the time to talk to me about different products on offer and relating it to his own experience.

2026年2月5日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Made a special trip to purchase an item…

Made a special trip to purchase an item only one of which was said to be avalable on line. However there was none on the rack, but the assistant was very helpful and found the item in the stock room.

2026年2月3日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Knowledge about the product and helpful…

Knowledge about the product and helpful at checkout

2026年1月30日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ben was really helpful and got me the…

Ben was really helpful and got me the trainers I wanted.

2026年1月17日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good customer service

Helpful customer service and good knowledge/support provided by Ben instore

2026年1月22日
自発的なレビュー
GO Outdoors - Manchester Arndale ロゴ

GO Outdoors - Manchester Arndale からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

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