GO Outdoors - MetroCentre レビュー 

353
TrustScore 5段階評価の5

4.8

Lower Blue Mall, Metrocentre, NE11 9YZ Newcastle, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

James is the most professional and pleasant shop assistant I have had the pleasure to meet in the last few months. His knowledge and demeanour are outstanding. If you are buying footwear there is no... もっと見る

企業が回答しました

5つ星のうち5の評価

Rob was amazing and is a real asset to the Metrocentre branch. He was extremely knowledgeable, personable, and friendly throughout our visit. Nothing was too much trouble, and he went out of his way... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer service from Katie who took my phone call and kindly reserved a tent for me to collect recognising my request when I arrived and fetching the tent for me, from Malkys and Lewi servi... もっと見る

企業が回答しました

5つ星のうち5の評価

Daniel was friendly and helpful at discussing my needs around hiking boots. He kept himself busy by attending to stock near us, and did not add any pressure to help us and did so at a respectful dista... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - MetroCentre について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Lower Blue Mall, Metrocentre, NE11 9YZ, Newcastle, England, 英国

4.8

優良

TrustScore 5段階評価の5

353件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(353)

過去12か月のレビュー数: 35,893

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Always stick with Merrel

Great help and discussion from staff all round - lads on the boots and Ellie on till. Thanks

2026年5月13日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful and friendly staff

Very helpful and friendly staff, Ellie M was kind and helpful.

2026年5月9日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Five Stars

Just bought a new pair of walking boots today, I was served by Daniel, he was very helpful and knowledgeable, I would definitely shop there again.

2026年5月6日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A good service by a helpful salesperson.

Hannah was very patient and helpful Happy to get another pair of shoes and she made helpful comments, like I think we have another colour in that design. A good service. Also at the checkout I was asked if I had a membership to camping and caravan and got given an extra 10% off the price of my shoes. Thank you :)

2026年5月5日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Evie J and Izzy made my experience the best it could be

Evie J helped me get the perfect footwear for my expeditions, her advice, patience and eagerness to serve was very much needed. She is incredible. Izzy on the tills was also amazing at helping us with an issue. She is also brilliant. Thanks to them I would definitely come back to go outdoors for my future expeditions .

2026年5月2日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Another absolutely amazing visit

Another absolutely amazing visit. The young gentleman who helped my daughter with her biot fitting James went above and beyond. She felt at ease trying on the boots he helped her lace properly and explained how to look after them. We also brought camping gear he recommended a few things. Excellent staff. The person who served us dan was amazing to remembering us from last time. They have amazing staff we will be shopping there again

2026年4月30日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Josh & Eve Great staff!

Had fantastic customer service from the team! Josh helped me find my perfect walking boots and socks. With Eve/Evie on the till. They both couldn't have been lovelier. Thank you 😊

2026年4月17日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly approachable staff with great…

Friendly approachable staff with great product knowledge, great advice on after care for my hiking boots. If they weren't sure they found some one that did (rather than just winging it) A big thank you and well done to both Izzy and Evie J for the great service and great advice on my visit see you next month as still need a few things for my trip to Fort Wiliam in June. PS thanks for the laugh.

2026年4月25日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff all friendly & helpful

Staff all friendly & helpful.
Evie was particularly helpful & got what I needed

2026年4月25日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent and supportive service!!

Excellent and supportive service!!

2026年4月25日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful staff

The staff at the Newcastle Go Outdoors were brilliant when we were finding things for a camping trip. Especially Julie, she went above and beyond finding walking boots in the right size and pointing us in the right direction for other things and finding colleagues in that area to help us

2026年4月23日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Got a load of camping stuff

Got a load of camping stuff. Big thanks to Ellie and Josh (and two others that I didn't catch their names, very knowledgeable and friendly. Searched for stuff for me and gave great advice. Keep up the good work.

2026年4月23日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We were served by Josh

We were served by Josh, he was polite and informative, he was a great help when I couldn’t decide on which style of lightweight walking trousers to go for.

Following his advice I went with a pair I wouldn’t normally and they fit and look great.

2026年4月22日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Andy is great guy

Andy was very helpful and knowledgeable on the items in the store. He helped me select a suitable pair of walking boots and was an all round great guy. Didn't fuss but told us all the facts and I've seen him before in store and he's always been helpful.

2026年4月13日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Chill Staff

James is an excellent staff member who inspires trust through his mature appearance and many years of experience at the store. He set up and packed away a tent for me, giving a detailed explanation of the differences between tents and their water proofing. His easy going attitude also made me feel at ease and comfortable enough to enquire about multi-tool knives as well, which he was able to share his personal experience on. With his lovely people skills and can-do attitude, his talents would be wasted if he wasn't put in store front. Thank you James!

2026年4月14日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service from Tom.

Great customer service from Tom.. very knowledgeable about the products and super helpful.

2026年4月14日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fab shopping trip today to buy a new…

Fab shopping trip today to buy a new pair of walking boots. Great help & advice from Tom lead to me purchasing the most comfortable pair of Scarpa boots and insoles. Thanks for all your help.

Also bought two rucksacks for Leeds Fest for my granddaughters! They are now very happy.

Always a pleasure and even better to be able to use my Bluelight card discount too! 👌

2026年2月24日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by Friendly Helpful Staff.

2026年4月13日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Customer service

Josh was so helpful today. He was really knowledgeable about inflating mats and rucksacks and patiently answered all our questions. Superb shopping experience that was also an education for us. Thank you for all the time you spent with us.

2026年4月8日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good customer service from Dan

Good customer service from Dan. Asked all the right questions and told me everything I needed to know. Very helpful.

2026年4月4日
自発的なレビュー
GO Outdoors - MetroCentre ロゴ

GO Outdoors - MetroCentre からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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