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GO Outdoors - Northampton レビュー 

336
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Towcester Road 18-20, St James Retail Park, NN1 1EE Northampton, England, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Ordered a tent online click and collect. When I collected the tent the bag looked worn and not new. So I opened it and it had been used and repacked. Was told it had been put in the wrong section and... もっと見る

企業が回答しました

5つ星のうち5の評価

Barry was excellent, very knowledgeable. Gave great advice and also reminded the checkout staff to ask, as we have a DofE card, which we had forgotten.

企業が回答しました

5つ星のうち5の評価

Really lovely staff. I came in with my husband looking for new waterproof jackets and Abbie showed us around the different waterproofs and guided us on the best ones for our needs. I have visited... もっと見る

企業が回答しました

5つ星のうち5の評価

We found the prices really competitive and the range of products available was also really convenient. Callum couldn't have been more helpful. He personally showed us everything we needed and was very... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Northampton について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Towcester Road 18-20, St James Retail Park, NN1 1EE, Northampton, England, 英国

4.8

優良

TrustScore 5段階評価の5

336件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(336)

過去12か月のレビュー数: 35,714件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Friendly service

2026年4月20日
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Just good service.

2026年4月15日
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had a wonderful experience at this…

I had a wonderful experience at this store! A huge thanks to Hannah for her amazing customer service. She was incredibly helpful, professional, and made the whole process seamless. Highly recommend dealing with her!"

2026年4月20日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and quick delivery.

Quick delivery and great value.

2026年4月14日
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Hannah was very helpful and friendly…

Hannah was very helpful and friendly today, giving useful product advice. Excellent customer service received and a credit to the company.

2026年4月15日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good quality Ranges

Good to find a store that stocks good quality Brands and not cheap rubbish (like Mountain Warehouse). In my lifetime I have always used Blacks as my first choice.

2026年4月15日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

First experience of Go Outdoors

Store we visited had a very good range of clothing, shoes, coats and backpacks with a wide range of prices. Staff very friendly.

2026年3月31日
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good choice..

A good choice of items given I was buying walking shoes and the helpful young lady Jess.

2026年1月4日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Love the products offered

Love the products offered! Nicolette was very helpful in assisting me, she helped me look for all the products I needed and offered great advice! Will definitely be coming back

2025年11月27日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

I found a coat I loved in the sale, unfortunately it was too big and the right size was not available in store. Amy was extremely helpful, checking availability in other stores and managed to find the coat in the Milton Keynes store, she then rang up to check it was definitely there and then reserved it for me. I’d give 5 stars for customer service. Amy was really friendly and helpful.

2026年1月7日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Under Pressure

Due to confusion with an email from the school, which meant I had less than a day to get everything organised for a DofE trip. Despite the short notice, the staff were incredibly accommodating and took the time to guide me through the options.
A special mention to Cameron, who could see we were under a pressure with time. He remained calm, spoke clearly, and walked us through the choices step by step, also pointing us to where we could find additional information if needed. Nothing felt rushed or pushed. We got everything we needed in one trip (<1 hour),
The level of care, attention and product knowledge genuinely stood out. The whole experience felt very polished and considered.
A very positive experience, and I would happily recommend the store.

Thanks again Cameron

2026年4月13日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Cam was brilliant

A great shopping experience today at the Northampton branch of Go Outdoors. We are looking to purchase our first tent, and honestly we had no idea what we were looking for! Cam offered his assistance and his knowledge was outstanding, but not pushy at all. Really grateful for his help and as a result we ending up buying our tent!
A credit to the company, thanks Cam, appreciate you!

2026年4月11日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Hannah was a great help in deciding on…

Hannah was a great help in deciding on new hiking shoes for my upcoming trip. Plenty of advice and fantastic service.

2026年4月8日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I came in for a pair of walking shoes…

I came in for a pair of walking shoes that offered a little extra toe space and are relatively light weight (lm taking part in a 50km Ultra Challenge).
I was served initially by Kaliah and then Christine. Both ladies were friendly and showed good knowledge of their products which helped me make my decision.
I’m very happy with my purchase and the service l received.

2026年4月7日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went in looking for some new running…

Went in looking for some new running trainers and Jess was extremely helpful, gave me advice on what to go for - Kacy

2026年4月6日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great shopping experience at Go Outdoors in Northampton

I visited Go Outdoors in Northampton recently, and I just wanted to say a big thank you to Milly. She was incredibly friendly, helpful, and made the whole experience really enjoyable.

The shop itself is large and well-stocked, and thanks to Milly’s excellent service, I had a very positive shopping experience. I’ll definitely be returning!

2026年3月28日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was looking for walking shoes and was…

I was looking for walking shoes and was served by Hannah.
What a joy to be served by someone who knows what she is talking about and is sooo helpful. Thank you Hannah.

2026年4月3日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The one stop shop for all your outdoor…

The one stop shop for all your outdoor needs 👍

2026年3月28日
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Hannah was very helpful and…

Hannah in Northampton store was very helpful and knowledgeable.

2026年4月3日
自発的なレビュー
GO Outdoors - Northampton ロゴ

GO Outdoors - Northampton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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