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GO Outdoors - Norwich レビュー 

3,074
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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City Trading Estate, NR2 4TQ Norwich, GB

•
01603 574399

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Bought a tent but decided to return & purchase a different one having not removed from bag. Returned tent checked by staff but was found used. This means it has been returned previously to Norwich sto... もっと見る

企業が回答しました

5つ星のうち5の評価

Steve at Norwich was amazing today and supported us for inshore and fishing information. Above and beyond for my boys so thank you. Lady taht served me was also nice.

企業が回答しました

5つ星のうち5の評価

We were helped by Laura who was extremely helpful. Her knowledge of goods instore was very good and she went out of her way to make sure we had everything we required and of the quality that would be... もっと見る

企業が回答しました

5つ星のうち5の評価

Laura was incredibly helpful today, thank you - 5 stars for her!! More sizes are needed please…teenage boys outgrown kids clothes and first men’s size is generally a 30” waist….more options of 28” ne... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Norwich について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

3074件のレビュー

5つ星
4つ星
3つ星
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1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,074)

過去12か月のレビュー数: 35,614件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち3の評価

Bought a tent but decided to return &…

Bought a tent but decided to return & purchase a different one having not removed from bag. Returned tent checked by staff but was found used. This means it has been returned previously to Norwich store unchecked & put back in stock to sell. Go Outdoors wouldn't refund as it was used.

2026年8月15日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went to buy some walking boots and…

Went to buy some walking boots and received excellent and friendly help from Ally. Thanks and I love the boots

2026年8月22日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Steve at Norwich was amazing today and…

Steve at Norwich was amazing today and supported us for inshore and fishing information. Above and beyond for my boys so thank you. Lady taht served me was also nice.

2026年8月21日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rosie was great

Rosie was great, super patient and very helpful. Thanks

2026年8月21日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experienceAn easy online process

An easy online process , timely delivery and a great product

2026年8月11日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience Tom you n the bike…

Great experience Tom you n the bike department has been amazing, he was very knowledgeable

2026年8月3日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service 👍

2026年8月1日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I have ordered a few fishing items from…

I have ordered a few fishing items from the Norwich store never had a problem with delivery etc

2026年8月1日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Found everything we needed

Found everything we needed. Helpful staff

2026年8月14日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Laura on tills was so very friendly and…

Laura on tills was so very friendly and helpful.
Tom H on the floor was also very helpful guiding me to the product I wished to purchase.
The general demeanor of both made shopping a very good experience.

2026年8月14日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

amazing experience

amazing experience
Laura in Norwich was like a personal shopper for me
Knowledgeable and polite
Will definitely go back

2026年8月13日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Customer service.

2026年7月29日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Purchased a tent at the weekend…

Purchased a tent at the weekend probably the best service I’ve ever received in store been using for you for years .

Was served by Lola great customer service and polite

Would highly recommend her

2026年8月8日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Georgia in the Norwich store was…

Georgia in the Norwich store was absolutely excellent, and so helpful!

2026年8月11日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service from Ed

Excellent customer service from Ed. His advice when we were looking at buying a tent was first class. Not only did we buy a tent and the bundle that went with it but bought a much better tent.
Freya on the counter was also excellent. Patient and friendly
Both are a credit to the company

2026年8月10日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service!

Today we went into Go Outdoors in Norwich to purchase a pair of walking shoes for me, and to look at camping tables and chairs.

Declan was so helpful in the shoes department - full of practical advice, lots of patience and found the pair that suited all my requirements. 10 out of 10 and 5 stars for Declan.

Then we moved on to the camping tables and chairs, and Ed couldn’t be more helpful. Had a tape measure, got tables off the shelf and assembled them. Again 10 out of 10 and five stars to Ed.

Both staff deserve praise!

2026年8月10日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Great service, it's my first time fishing and Steve set me up ready to go

2026年8月7日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

Great staff very knowledgeable and helpful.

2026年7月23日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rosie and Ed were very helpful on what…

Rosie and Ed were very helpful on what I needed help with

2026年8月5日
自発的なレビュー
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Vary good service 👏 I go there for my…

Vary good service 👏 I go there for my fishing gear .

2026年7月22日
GO Outdoors - Norwich ロゴ

GO Outdoors - Norwich からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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