GO Outdoors - Nottingham レビュー 

2,763
•
TrustScore 5段階評価の4.5

4.7

8-10 Mansfield Road, Daybroo, NG5 6BP Nottingham, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Good customer service, Assistant helped with heavy item, Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed. Should have to ask... もっと見る

企業が回答しました

5つ星のうち5の評価

Great range of products, really well set out, large shop and easy to navigate. Staff were extremely helpful and friendly. Francis, in particularly, could not have been more helpful. Went out of his wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Lee helped us choose a helmet for our nephews and he was brilliant. The one we had picked at first without his assistance would not have fitted correctly or been safe enough. He also had patience w... もっと見る

企業が回答しました

5つ星のうち5の評価

We were a family of three shopping today for walking boots lovely young lady helped us to select and get the correct fitting boots . Then we were served at the till by a friendly and polite youn... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Nottingham について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, 英国

  • 01156 977365

4.7

優良

TrustScore 5段階評価の4.5

2763件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,763)

過去12か月のレビュー数: 36,702件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great range of products

Great range of products, really well set out, large shop and easy to navigate. Staff were extremely helpful and friendly. Francis, in particularly, could not have been more helpful. Went out of his way to help me, check on items as I was paying, enrolled me in the group and sorted Blue Light discount. He was fantastic, thank you.

2026年10月18日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち2の評価

Good customer service

Good customer service,
Assistant helped with heavy item,
Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed.
Should have to ask tho

2026年10月24日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was really well looked after by Evie…

I was really well looked after by Evie and Kyme. Both were patient, polite and professional. In fact they were super helpful. Thank you. The nottingham store is big, tidy, well stocked and you can tell its really well organised front and back.

2026年10月23日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly staff

We went to get some walking boots for my 13 year old and Maria really helped us out. She offered really good advice during the fitting, then with the socks. Very friendly, patient and knowledgeable.

2026年10月21日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Absolutely excellent service.

Absolutely excellent service.
Maria and Emma were knowledgeable and really helpful.
They were lovely too - they made shopping for walking trousers fun!

2026年10月20日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

I was mis-sold a membership

I was mis-sold a membership, said I wanted to buy a £1000 bicycle today and was advised to buy membership to gain the discount. Then was told after that I'd have to wait a month to get it my bike. I went to The Electric Bike Shop instead and recieved my bike in less than seven days. I'll tell everyone these words from now on..."Don't shop at Go Outdoors". Terrible service.

2026年9月3日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thank you for taking the time to leave your feedback.

We are sorry to learn that you feel that the GO Outdoors membership was mis-sold.

We would like to investigate this further and so we have reached out to you using the email address on your order for further information. Once we have received your reply we will be able to assist further.

We look forward to hearing from you.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lee helped us choose a helmet for our…

Lee helped us choose a helmet for our nephews and he was brilliant. The one we had picked at first without his assistance would not have fitted correctly or been safe enough.
He also had patience while we had to ride round the shop with my nephew as it was near nap time!
Very professional and patient, thanks Lee

2026年10月16日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful knowledgeable staff good range…

Helpful knowledgeable staff good range of walking boots to choose from.
Alex was very helpful

2026年10月15日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Spoke 2 Lee walking through the shop

Spoke 2 Lee walking through the shop, asked about the store matching the online discounted prices, no problem 5 minutes later served with all discounted prices added, brilliant fast helpful service!

2026年10月10日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very polite and helpful staff

Very polite and helpful staff. Thank you.

2026年10月1日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Shopping for new pair of walking boots

Shopping for new pair of walking boots. Was served by Maria. Nothing was too much trouble. I must have tried about ten pair of boots/ shoes. Maria was very knowledgable and attentive. Chatty and smiley. I left with a new pair confident I had made the right choice. All thanks to Maria

2026年10月8日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful staff

Really helpful staff, especially the young lady at the till who sorted out my membership card!

2026年10月9日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bought walking shoes today

Bought walking shoes today, very good selection available. I was served by Maria, who was very helpful and knowledgeable.

2026年10月6日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Poor online service. Great store staff.

Ordered a sleeping bag on 24/09/2026 which was described as click and collect next day. It is now 5/10/26 and I have had no email up date on progress of order, no indication of why the delay or timeframe of when I might receive my order. When I track it on my account it just says it’s on its way. The intended trip it was for has passed. I popped into the store and the staff could not give me any more info. However, they were extremely polite and helpful and really took their time to try and look into the order for me. In fact the staff are always great in store. Hence why I gave 3 stars not 1!

2026年9月25日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We were a family of three shopping …

We were a family of three shopping today for walking boots lovely young lady helped us to select and get the correct fitting boots . Then we were served at the till by a friendly and polite young man called Franas checked all the boots made sure all security tags had been removed was able to answer our questions thank you for great customer service today to both staff 👍

2026年10月4日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service…

Maria the assistant who helped me was extremely patient and went to great lengths to ensure I got the right walking shoes. There seems to be plenty of choice and the prices seem to be competitive.

2026年9月2日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Would have given 5 stars if I could of…

Would have given 5 stars if I could of got what I wanted but was not in the shop stock.

2026年9月22日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Easy to order click and collect

Easy to order click and collect. I bought a car safety belt for a dog and it's brilliant!

2026年9月21日
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff were very knowledgeable

The staff were very knowledgeable, pleasant & helpful. We were trying on new boots for both of us and Maria was extremely patient and helpful which was great given that one of us has very wide feet. The staff at the till were also brilliant. Always had great service at this store

2026年10月1日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very good customer service

The lady helping to fetch boots to try on was very helpful and knowledgeable, and the lady at the cash till was also very patient when my pin number was required and I forgot it. I managed to buy some boots that hopefully will meet my needs, so it was a successful visit.

2026年9月26日
自発的なレビュー
GO Outdoors - Nottingham ロゴ

GO Outdoors - Nottingham からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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