Porthmadog GO OUTDOORS- Recently visited this store during a trip to North Wales.. I required a new pair of hiking boots, I approached a staff member called Tyler, his customer service amd people s... もっと見る
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I have used this shop on a number of occasions and I have always been very satisfied with the service. Today I had the pleasure of being helped by three members of staff. The first was just fine, the... もっと見る
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Location of shop suits an easy shopping experience , large car park , helpful and familiar staff , very easy store to browse and buy from . I have never been there when it has been too busy and uncomf... もっと見る
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I come here whenever I need walking or outdoor bits & bobs. It has great parking & the feel of an independent store. The staff are all extremely friendly, helpful & knowledgeable. Prices are competi... もっと見る
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企業情報
GO Outdoors - Porthmadog (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Penamser Road, LL49 9NY, Porthmadog, 英国
- 01766 800081
4.8
優良
550件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent friendly helpful manager and…
Excellent friendly helpful manager and staff couldn’t be more helpful I bought an OEX ultra lite campcot which on first use seems great. Wide enough and very sturdy but also very comfortable
2024年9月15日
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful staff
Staff are very helpful and friendly and allow time for you to make a decision without pressure. Although I found what I wanted eg walking boots stocks of other items were low.
2024年9月7日
GO Outdoors - Porthmadog (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Regularly visit the store in Porthmadog…
Regularly visit the store in Porthmadog for outdoor clothing and equipment. The staff are always pleasant and helpful. I can order online and collect from that store if not in stock there.
2024年9月11日
GO Outdoors - Porthmadog (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great store!
Shop here quite often! Really helpful staff can’t do enough for the customers especially gareth!! Lovely bloke always happy to help!
2024年9月11日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Right Place Right time
We were out camping and needed some new pegs ( we broke some as we moved from one site to another. Go Outdoors happened to be there and had what we needed in stock. I could take the dog in with me so it worked really well.
2024年9月4日
GO Outdoors - Porthmadog (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent service by the lovely…
Excellent service by the lovely friendly man in porthmadoc nothing was too much trouble.. didn't catch his name😊
2024年9月2日
GO Outdoors - Porthmadog (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Attentive & Focused Customer Service
Informative and very knowledgeable staff who were eager to assist in every enquiry. The person serving me was so helpful in providing advice on item purchased.
2024年9月1日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Store security not working
I bought some clothes to take away with me early the next morning only to find that the sales assistant hadn’t removed the security tag from both parts of socks. This was surprising because it should have set the alarm off which would have alerted him to his error. It was 6pm when I realised this and I was twenty miles away !!! So when I return from my trip I’ll bring them to the store to sort this out
2024年8月30日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Poor customer service. 0/10
Poor customer service.
Travelled 1.5hrs for a click and collect. I was told on arriving there was no stock and then laughed at when I asked what they could do. I asked for a customer service phone number, which they could not find.
Wiorst go outdoors I have been in avoidnlike the plague .
2024年8月27日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent choice and exception service …
Excellent choice and exception service very competitive pricing.
Porthmadog store
2024年8月13日
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great price and helpful team
2024年8月18日
GO Outdoors - Porthmadog (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Service
Visited the Porthmadog store. My wife was looking for walking sandals and walking trousers.
Found the sandals and asked the assistant if she could try a couple from the display.
The assistant had to go into the store and returned with the items. As he handed them to my wife he obviously saw a mate, not another member of staff, l looked, and just cleared off and left her to sort things out. Did not return just stayed with his mates.
Fortunately for go outdoors she liked the sandals and we found a pair of trousers too, which was good value because we have a discount card.
Always had good service previously at this store, Betsy coed, and Shrewsbury.
The one star is for the product not the service.
Over to you.
2024年8月14日
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
GO Outdoors - Porthmadog (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
GO Outdoors - Porthmadog (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Shop was very well laid out
Shop was very well laid out. They had everything i was looking for and more. So far i think i've spent about £500+ in the last month and every penny was well spent.
2024年8月8日
GO Outdoors - Porthmadog (Express) からの回答
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Good product at a fair price and…
Good product at a fair price and excellent service by the staff in the shop.
2024年8月6日
GO Outdoors - Porthmadog (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
good 3 8 2024 and very bad a few days before
this time was very good but a few days previous a different young man served me and informed me that you no longer did calor gas which i had registered through you so i said what can i do as i was told to pick it up on the day i went in . and was informed that it wasnt his problem and i should ring calor. his tone was abrupt and wrong very rude
2024年8月3日
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
The Manager and staff are always very…
The Manager and staff are always very helpful, and go that extra mile to explain, and show me how to put tents up. If I've got the right size gas bottle, small things like that. Always very pleased with the service I get.
2024年8月1日
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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