Porthmadog GO OUTDOORS- Recently visited this store during a trip to North Wales.. I required a new pair of hiking boots, I approached a staff member called Tyler, his customer service amd people s... もっと見る
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I have used this shop on a number of occasions and I have always been very satisfied with the service. Today I had the pleasure of being helped by three members of staff. The first was just fine, the... もっと見る
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Location of shop suits an easy shopping experience , large car park , helpful and familiar staff , very easy store to browse and buy from . I have never been there when it has been too busy and uncomf... もっと見る
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I come here whenever I need walking or outdoor bits & bobs. It has great parking & the feel of an independent store. The staff are all extremely friendly, helpful & knowledgeable. Prices are competi... もっと見る
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企業情報
GO Outdoors - Porthmadog (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Penamser Road, LL49 9NY, Porthmadog, 英国
- 01766 800081
4.8
優良
550件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tyler was excellent, very helpful.
Hi, I found the piece of paper I had lost . The very helpful sales person in my previous review was Tyler. At the Portmadog store. He was excellent
2026年5月14日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Excellent service from Ryan (I think
Excellent service from Ryan (I think, I lost the piece of paper I wrote his name on) I wanted some new gear for an upcoming camping trip. He gave great advice, recommendations and wasn't at all pushy. He knew his stuff and it was a very pleasurable shopping experience, quite rare in today's shops. I will return. Thank you.
2026年5月14日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Friendly Team
Went in for a pair of new walking shoes, was helped by Tyler, helped me find the right size and offered up some good information.
Met by Phil at the till who helped us set up a Go outdoors card with no fuss, great quick service.
Both friendly, knowledgeable people
Thank you.
2026年5月12日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpfull staff as always
Friendly and helpfull staff as always, had a good conversation and a laugh especially with the manager and Ethan on our last visit.
2026年5月2日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great shopping experience me and my…
Great shopping experience me and my girlfriend are new to camping and Phil made it a quick and easy experience to understand what we needed we would recommend this place for anyone interested in camping or clothing for go outdoors
2026年5月9日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Went to purchase some binoculars
Went to purchase some binoculars, Marc was very knowledgeable and very helpful.
2026年5月6日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
First class service as always
First class service as always. Phill the manager has a wealth of knowledge and information to help with my purchase requirements. Wish the storexwas bigger.
2026年4月28日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Wanted to purchase a pair of OEX winter…
Wanted to purchase a pair of OEX winter trousers and could not find the pair anywhere. This store went above and beyond to get me the trousers that i wanted. Excellent service and friendly staff
2026年4月11日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
GO Outdoors - Porthmadog (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great customer service and Welsh tuition
Stopped to pick up a good but affordable coat at the Porthmadog store. The assistant (possibly manager?) went out of his way to help. He spent loads of time explaining waterproofing and breathability in words I could understand, with some humour sprinkled in, and some help with my Welsh pronunciation. Came out with a great coat, that I could afford, that will keep rain off for long enough, and able to say "Diolch"! Great coat
2026年4月9日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Excellent support
My hiking boots fell apart during the day so I went to Go Outdoors Porthmadog to get a new pair for the next day, and had great support from Hari and Alfie to select a new pair
2026年4月3日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Porthmadog go outdoors…
Visited Porthmadog go outdoors to get some walking shoes for my son on Easter weekend.
It was really busy.
We were helped by a staff member called Alfie, he was so calm and really helpful even though lots of customers were requsteing shoes from the stores. He gave us some great advice on choosing the right hiking shoe for our son.
He even took us to the till to serve us.
Great customer service.
2026年4月4日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Super helpful and knowledgeable staff,it's my go to store when at the caravan
Super helpful and knowledgeable staff
2026年4月4日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Had our tent pole snap on our first day…
Had our tent pole snap on our first day camping with the family. Went for a replacement and although the shop doesn't provide repairs. Phil and Marc went above and beyond and not only showed me what we needed but repaired my current one. Amazing customer service.
2026年4月4日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Our first visit to this store and we’ll…
Our first visit to this store and we’ll definitely be back. Three of us needing new hiking gear. Ethan helped us and was brilliant, knowledgeable and patient.
2026年4月3日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent service when I needed a bag quickly
I needed a new bag at short notice for a scramble on Tryfan. The shop assistants were polite, helpful, and knowledgeable, and gave me good advice on the different options available.
After considering all the choices, I bought a lightweight 22L Lowe Alpine backpack, which turned out to be perfect for the job.
Thank you — excellent service.
2026年3月17日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great personal experience getting my…
Great personal experience getting my two girls kitted out for a trip to Switzerland. Knowledgeable and confident.
2026年2月19日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Gareth could not have been more…
Gareth could not have been more helpful. Thank you so much for all your advice.
2025年10月27日
自発的なレビュー
GO Outdoors - Porthmadog (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good service and everything in stock…
Good service and everything in stock that we wanted
2025年10月24日
GO Outdoors - Porthmadog (Express) からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Exellent service from a 16 year old…
Exellent service from a 16 year old assistant in Porthmadog .
2025年10月17日
GO Outdoors - Porthmadog (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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