Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... もっと見る
企業が回答しました
Very poor, took payment for an item that turned out to be unavailable after 9 days no online update as unavailable or out of stock. After 2 weeks a refund appears unannounced very poor communications... もっと見る
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Great customer care . Jackson from the Preston deepdale store was very attentive and patient as I tried a few pairs of hiking boots. Asked a few questions and Jackson was very fluent and knowledgeabl... もっと見る
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企業情報
GO Outdoors - Preston について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Deepdale Retail Park, PR1 6QY, Preston, 英国
- 01772 349669
4.7
優良
2195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Preston からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Josh H and Alison
Josh H and Alison, both very knowledgeable and helpful. Helping me find everything I needed and answered every question perfectly.
2025年10月13日
自発的なレビュー
GO Outdoors - Preston からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Fantastic store
Fantastic store, recently refurbished and very clean and well set out.
Staff are very friendly, helpful and most importantly knowledgeable.
Great shopping experience and will definitely be back.
The gentleman in the fishing area was particularly knowledgeable and helpful, my apologies, I didn't get your name.
2025年10月11日
自発的なレビュー
GO Outdoors - Preston からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great store for the budget conscious angler.
Great selection of gear for fishermen especially carp pellets, boilies and terminal tackle. Very helpful and friendly and polite staff will definitely visit again.
2025年10月8日
GO Outdoors - Preston からの回答
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I wouldnt buy outdoor clothing anywhere…
I wouldnt buy outdoor clothing anywhere else.
Shop prices better than internet prices.
Good returns policy and staff are customer focused.
2025年9月13日
GO Outdoors - Preston からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Preston からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Great customer service and advice
Visited the Preston branch for a general browse and bought and ex display tent. I received great customer service and advice from Neil as well as an absolute bargain on the tent.
2025年9月6日
自発的なレビュー
GO Outdoors - Preston からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing staff
Myself and my wife came into the store to swap a wetsuit that was bought at the incorrect size. Whilst there we notice that a tent were looking at had been reduced in price ahead of the store refit. Kieran and another member of staff were amazing...taking the display tent down for us and also allowing us to put up one of the camping beds to try as there was none on display. These two are both a credit to the store and the company. Once again thank you both for your help.
2025年9月4日
自発的なレビュー
GO Outdoors - Preston からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Niel / Cheryl were amasing all my…
Niel / Cheryl were amasing all my problems sorted asap as I arrived plesent well mannered people a credit to go outdoors after a poor responce from head office
2025年9月9日
自発的なレビュー
GO Outdoors - Preston からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Looking a gortex coat Jake advertised…
Looking a gortex coat Jake advertised me and explained the difference between all the jaket etc very helpful and well mannered thanks for the help
2025年9月10日
自発的なレビュー
GO Outdoors - Preston からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Preston からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Kojo
Excellent service from Kojo, really really knowledgeable about the products and such a gentleman.
2025年9月6日
自発的なレビュー
GO Outdoors - Preston からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I walked in the store greeted with a…
I walked in the store greeted with a smile by every worker a worker in footwear Olly I think it was helped me find exactly what I was looking for and I was served efficiently by zac at the tills I’m very impressed with the quality customer service by these two gentlemen and I will be looking for them next time I come in
2025年8月24日
自発的なレビュー
GO Outdoors - Preston からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
sale assistant ollie was really helpful…
sale assistant ollie was really helpful with finding stuff for my camping trip- super friendly and went out of his way to give me a good experience
2025年8月29日
自発的なレビュー
GO Outdoors - Preston からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Alison made this such a good review
Alison made this such a good review. She helped me so much over 2 days while I bought my 1st tent. I sort of knew what I wanted, but she helped so much with information to match my needs. Also she helped with the added extras, strong pegs, hammer, storage, lighting etc. Lovely lady.
2025年8月28日
自発的なレビュー
GO Outdoors - Preston からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Preston からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Aaliyah was so helpful she should be a…
Aaliyah was so helpful she should be a valued member of staff if she isn’t already!!
Thank you
2025年8月21日
自発的なレビュー
GO Outdoors - Preston からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent Customer Service
I had a problem with a tent pole and the sizes available didn't match my broken pole. After speaking with a customer service representative he passed me over to Neil the store manager, who quickly solved my issue with a hacksaw and a short 10 minute wait and a completely repaired tent pole.
The best thing when I asked how much he said no charge. This kind of service is what makes customers return
A great store with helpful staff.
Thanks Go outdoors Preston keep it up .
2025年8月8日
自発的なレビュー
GO Outdoors - Preston からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Everything in store is displayed well…
Everything in store is displayed well so you can easily compare products & prices. The staff offered help with choosing the best product for what I needed. The staff on the till were also helpful, friendly and polite.
2025年8月17日
GO Outdoors - Preston からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Good communication between staff
Staff extremely friendly and helpful, click and collect items brought to the checkout and then staff member took the items to my car
Full marks
2025年8月16日
GO Outdoors - Preston からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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