GO Outdoors - Preston レビュー 

GO Outdoors - Preston からの回答

2026年6月9日

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年6月9日

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年6月9日

Thank you for taking the time to share your review with us.

We are deeply sorry to understand of the issues you have experienced with the collection of your order. This is not the level of service we want our customers to receive and this will be raised to the required teams for further investigation.

We have contacted you via the email address on your order to gather further information regarding this to have this resolved as soon as possible.

Kind regards,
GO Outdoors Customer Care

GO Outdoors - Preston からの回答

2026年6月8日

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年6月6日

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年6月5日

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年6月5日

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月30日

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月27日

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月25日

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月23日

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月20日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月19日

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月14日

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月13日

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月12日

Thank you for taking the time to leave your review.

Upon reviewing of your order I can see that 3 out of the 4 ordered items were unfortunately cancelled due to a stock error that occurred. Whilst we aim to ensure all of our stock files are accurately shown on our website occasionally discrepancies can occur and I am sorry that your order has been affected by this.

The remaining item I can see was collected from the selected collection point.

I do hope that GO Outdoors can improve the experience had in the future.

Kind regards,
GO Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月8日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月5日

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年5月2日

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

GO Outdoors - Preston からの回答

2026年4月29日

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team