Purchasing was no problem but I didn’t get a VAT receipt and 3 times now completed forms online asking for one as I need it by tomorrow and still nothing, I then phone up for a message to say for VA... もっと見る
所在地
所在地を変更Chain Street 3, RG1 2HX Reading, England, GB
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Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... もっと見る
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Visited the store on the 31/07/2026. I was attended by Sammi. She was incredibly kind, attentive, and so easy to chat to. She listened to exactly what I needed and gave honest sales advice without any... もっと見る
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Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... もっと見る
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企業情報
GO Outdoors - Reading (Express) について
当該企業による記述
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述

- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Chain Street 3, RG1 2HX, Reading, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff
Very helpful staff, firstly on the phone the day before lettting me know what rucksacks they had in stock and then Veronica on the day was great to help us find the best rucksack for a D of E expedition.

GO Outdoors - Reading (Express) からの回答

GO Outdoors - Reading (Express) からの回答
Very friendly and helpful assistant in…
Very friendly and helpful assistant in the Reading express store. I believe her name is Sammi! Told me everything I needed and helped me find the product I was looking for.👍👍👍👍👍

GO Outdoors - Reading (Express) からの回答
Had what I wanted
Had what I wanted. Very helpful assistant, Anya, was great at sorting what I wanted out and sorting any offers I could get.

GO Outdoors - Reading (Express) からの回答
I needed walking shoes.
I need walking shoes for a charity event. Veronica was extremely helpful and knowledgeable.
A great experience. Thank you.

GO Outdoors - Reading (Express) からの回答
My wife wanted some waterproof walking…
My wife wanted some waterproof walking shoes suitable for roads. We are doing a charity half marathon in London in May. Veronica helped us with a lot of information and suggestions, including insoles and socks. She was able to provide good advice because she has tested so many of the products that they sell.

GO Outdoors - Reading (Express) からの回答
Excellent customer service from Anya
Anya provided truly excellent customer service! Informed, helpful and patient, always with a smile as we tried on multiple pairs of hiking boots and checked out other equipment and clothing. Excellent choice of both boots and other hiking equipment in store and we ended up buying what we needed despite intending to try other stores for thoroughness. There was no need.

GO Outdoors - Reading (Express) からの回答
Changing Robe
Had the item I was after, although I probably should have brought it online as I could have used Bluelight discount for the item online and told not allowed in store. I know it’s not a huge disappointed as you get a decent amount off with the Go Outdoors Card but I didn’t understand why I could use Blue Light Discount online but not instore. I only brought instore as I required the item that coming week and did not know the delivery times.

GO Outdoors - Reading (Express) からの回答
Helpful
Helped by Ciaran today. Very helpful, got exactly what we wanted and at a reasonable cost.

GO Outdoors - Reading (Express) からの回答
Anya was great and patient helping me…
Anya was great and patient helping me find walking shoes which fitted well.

GO Outdoors - Reading (Express) からの回答
Great service - Thank You
I was served by Ciaran on Saturday 29th November. I wanted some advice on walking boots. He was amazingly helpful. He helped me narrow down my choices, got multiple sizes for me to try and had great product knowledge. I purchased a pair of boots that were perfect. I don’t often write reviews, but you so rarely receive exceptional customer service these days it’s worth the effort. Thank you again Ciaran.

GO Outdoors - Reading (Express) からの回答
5 star service from Ciaran
Ciaran going above and beyond in helping me to purchase gloves for my husband. At my request he tried on the gloves so I could get a better idea as to whether they would fit. He pointed out the price saving if I became a member and then said I was eligible for a further discount being a member of an outdoor organisation. It was his outstanding customer service that ensured I made the purchase and signed up to be a member. I will be back

GO Outdoors - Reading (Express) からの回答
Ciaran (top gunner today) and the staff…
Ciaran (top gunner today) and the staff made my visit easy today. Helpful on sizing, pricing etc and generally just relaxed and good at his and their jobs.
Spent a few pounds, saved a few pounds, what's not to like. Item quality great! Purchased bags, boots and dry robes. Friendly shop 10/10 for service.

GO Outdoors - Reading (Express) からの回答

GO Outdoors - Reading (Express) からの回答
Ciaran the assistant who served me was…
Ciaran the assistant who served me was very helpful and knowledgeable. I had already bought new ladies walking shoes but they were so uncomfortable that I had to buy another pair. An expensive mistake but I’m happy with the second pair thanks to expert guidance.

GO Outdoors - Reading (Express) からの回答
Amazing customer service
I went to buy a women parka today and Luciana and Veronica were incredibly helpful and knowledgeable. They gave me advice about different brands, product features, and made the shopping easy without being pushy. It's difficult to find this level of customer service nowadays!
Really pleased. 100% recommended!!

GO Outdoors - Reading (Express) からの回答
Best Experience
Went to get a daypack for hike/trek on a Saturday afternoon at Reading store. The store was quite busy and as I was scanning through the backpacks, the staff assisting a lady approached me if he could help me to find the product I was looking for, after he finished helping her. I got my product and he swiftly processed the transaction within secs. Found him (Mr Ciaran) very friendly and made the process effortless. Many thanks to him and Go outdoors.

GO Outdoors - Reading (Express) からの回答
Anya and purchase of a pair of North Ridge boots.
Anya was very friendly and helpful. She went to great trouble to ensure we were completely pleased with our purchase.

GO Outdoors - Reading (Express) からの回答
Veronica was most helpful and spent…
Veronica was most helpful and spent some time sorting out the shoe and sock styles and sizes for us.

GO Outdoors - Reading (Express) からの回答
Helpful staff who served me.Ciaran and…
Helpful staff who served me.Ciaran and Faizam . Thank you.

GO Outdoors - Reading (Express) からの回答
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