Evie & Sam were excellent in dealing with me as an 85 year old trying to choose a pair of trainers. They were patient and efficient. I signed up as a Member and will probably go again. Pity that H... もっと見る
企業が回答しました
所在地
所在地を変更Newborough 84-85, YO11 1ET Scarborough, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Online ordering for Click & Collect at my local store was very easy. However when I hadn't heard anything about collecting my order after a week, I rang the store who confirmed that my order had been... もっと見る
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Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting dow... もっと見る
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Ive been into Go Outdoors today and been thoroughly well looked after by M Hayle Bei, made my visit easy, nothing was too much trouble, the staff here are fabulous. Its nice to feel like a valued c... もっと見る
企業が回答しました
企業情報
GO Outdoors - Scarborough (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Newborough 84-85, YO11 1ET, Scarborough, England, 英国
4.6
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Scarborough (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Always very helpful but never pushy
Always very helpful but never pushy. Lots of good advice on tent choices. Help choosing our camping accessories. Just nice to have someone to spend the time and offer advice.
2025年6月28日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Staff where helpfull friendly and…
Staff where helpfull friendly and knowledgeable. Syrona assisted me in finding everything I needed and gave helpful advice.
2025年6月21日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Like,Sam and Syriana are excellent!
Luke ,Sam and Syrona went beyond to serve us today. Luke went through numerous boxes of stock to find me a pair of Brasher shorts in the right size before being told they were on the dummy in the window. They were all helpful ,enthusiastic and cheerful. I ended up buying two pairs instead of the one I went in for, Don’t know what you are paying term but it’s not enough!
2025年6月16日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
We visited the Scarborough store today…
We visited the Scarborough store today with the intention of purchasing some new walking shoes for myself.
I spotted a pair of Merrell that I liked and asked the assistant, Luke, what size they were.
They were my size so Luke got me the other shoe.
Whilst I was waiting I looked on my phone to see how much the shoes were at other outlets and was surprised to see them approximately £30 cheaper at an alternative supplier.
Tongue in cheek I asked Luke if he could match the price, which he replied yes that’s no problem and if you have a Go Outdoors account, which we do, you can get an additional 10% off.
I couldn’t believe my luck as Luke had helped me save ~£40.
I cannot recommend Luke and the Go outdoors team highly enough for their exceptional customer service. Thank you
2025年6月6日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent very helpful staff!!
2025年5月31日
GO Outdoors - Scarborough (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great Service from one of Go Outdoors…
Great Service from one of Go Outdoors smaller stores in Scarborough! Staff friendly and helpful both Eevee and David helped as best they could. A rucksack on a very high display which wasnt easy to get to!
2025年6月3日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great experience
We just called in to the Scarborough branch of go out doors on the off chance of purchasing a pop up tent .we were approached by a helpful young lady named sam .who said there wasn't any in store and that she could order us one directly to our home in stoke on trent.
2025年5月22日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Good knowledgeable staff who were more…
Good knowledgeable staff who were more than willing to help and friendly throughout my visit.
2025年5月27日
GO Outdoors - Scarborough (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Just what I wanted.
Just happened to find exactly what I was looking for, and the sales assistant was very helpful in getting me the best price by joining your club and receiving the full discount. Very satisfied.
2025年5月26日
GO Outdoors - Scarborough (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Thanks to Sam & David for your help…
Thanks to Sam & David for your help today
Very friendly and helpful, great work
2025年5月23日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Scarborough (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Sam and syrona were great very friendly…
Sam and syrona were great very friendly and helpful 👍 fast and efficient saved me alot of money
2025年5月14日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful and knowledgeable assistance.
Was looking for a pair of hiking shoes and received very helpful assistance from David, who enabled me to select the type I was looking for.
2025年5月13日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service by David who was…
Great customer service by David who was very helpful whilst I was choosing some Merrell walking shoes, he ordered them for me, with a home delivery, also explained and opened a loyalty for me.
2025年5月11日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Went to the gooutdoors store in…
Went to the gooutdoors store in Scarborough looking for folding chairs.found exactly what I was looking for.with help from the staff who were very helpful and courteous excellent service
2025年5月7日
GO Outdoors - Scarborough (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff and good choice.
2025年5月7日
GO Outdoors - Scarborough (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Fantastic service
Fantastic service, patient, honest and knowledgeable staff whilst I decided what walking boots to buy. Highly recommended. Particular mention to Luke and Sam.
2025年4月23日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Person serving me was polite and made…
Person serving me was polite and made my order quickly and efficiently. Item only available in store but not in stock so had to be ordered. Why use Evri as a courier? Box arrived battered but item inside was intact.
2025年4月26日
GO Outdoors - Scarborough (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent service and value
Excellent service and a great deal on Scarpa walking boots
2025年4月25日
自発的なレビュー
GO Outdoors - Scarborough (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
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