Staff were helpful and knowledgeable. I purchased two bikes, one online and the second was on display. The online bike arrived as promised. The in-store bike took three telephone conversations to ensu... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We bought some hiking boots for our (nearly) 16-year old daughter. John was attentive, knowledgeable and helpful during the process of choosing the right pair of boots and we were very pleased with ou... もっと見る
企業が回答しました
I went to the Shrewsbury store after my old tent died at the start of a music festival. I was served by Elijah who was fantastic. He listened to what I needed, made a suggestion based on personal exp... もっと見る
企業が回答しました
Bought a display tent today. Assisted by Stuart and Jude who dismantled and packed it very quickly. Very helpful. Excellent experience. Brilliant team.
企業が回答しました
企業情報
GO Outdoors - Shrewsbury について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, 英国
- 01743 297040
4.8
優良
3483件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly
Very friendly, knowledgeable, polite and helpful staff. Elijah and Maya went out of their way to help me. A very good experience of the store. Thanks.
2026年4月29日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very patient and kind :)
Both young men that served me today (Adam and Ewan) couldn't have been more helpful. I am going on my first walking holiday soon and I am anxious to get the correct equipment and they were both very patient and kind.
2026年5月2日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
From an initial telephone enquiry to collecting just what we needed.…
From an initial telephone enquiry yesterday to see if they had the berghaus 6xl air tent carpet in stock as no other stores locally had. I spoke with the very helpful Ryan who immediately advised yes and he was able to reserve it for me to collect given I was nearly 2 hrs away. Collected today and Ryan was equally helpful today. So much so we also bought more items for my daughters tent. So helpful and thank you Ryan.
2026年5月2日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service from the team and super…
Great service from the team and super wide choice of products
2026年4月17日
GO Outdoors - Shrewsbury からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Needed guidance on buying walking boots…
Needed guidance on buying walking boots for cold wet Canadian weather. Simon was impressively knowledgeable and the perfect Guide / assistant with past life/work experience that was invaluable. Without his help I feel we would have made a poor decision on this purchase.
2026年4月28日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
We were looking for items in the cycle…
We were looking for items in the cycle department. We spoke to a highly knowledgeable polite and helpful member of staff called Phil. We purchased what we needed using the information he gave us and would highly recommend using this store.
2026年4月27日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Freddie was knowledgeable
Freddie was knowledgeable, helpful and friendly with excellent service and advice
2026年4月23日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served by John today
Served by John today. Great service, friendly and informative. Couldn’t have been more helpful.
2026年4月26日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Maya helped me with a Cargo bag
Maya helped me with a Cargo bag - got the tape measure out and everything- thank you! 😀
2026年4月23日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Shrewsbury からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great help from Maya ,got sorted…
Great help from Maya ,got sorted nothing too much trouble
2026年4月15日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Visited Shrewsbury branch of Go…
Visited Shrewsbury branch of Go Outdoors today to look at a new mountain bike.Very good selection on display,dealt with a guy called Ed. who was brilliant,gave me some great advice and within 2 hours of visiting the store my bike was all built and tested,as well as having a few extra bits fitted.... fantastic service,and a big thank you to Ed. for his help and hard work..... brilliant job, best regards Ian...
2026年4月15日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
John helped me today. I was looking for some advice on walking boots. He was knowledge and, despite being very busy with several customers, he took time to ensure I was satisfied with my options. He even recommended some inserts that might help with some of the problems I have been experiencing.
The person at check out was also very helpful, I think her name was Nancy. All in all I received excellent service today.
2026年4月13日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
holly was very good at the till and…
holly was very good at the till and helpful and knowledgeable
2026年4月13日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Jude was extremely helpful and patient…
Jude was extremely helpful and patient - amazing customer service
2026年4月11日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Highly recommend
Stuart was very knowledgeable and helpful buying walking boots for my son. Thank you.
2026年4月7日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Buying my first E Bike I welcomed the…
Buying my first E Bike I welcomed the opportunity to test out in store. Phil was knowledgeable and helpful and I am confident I’ve made a great choice. Thanks also to Ewan who processed the sale of the bike (and accessories) in a friendly and efficient manner.
2026年4月4日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I went in to purchase my first pair of…
I went in to purchase my first pair of climbing shoes. With little knowledge of what I was doing I asked for help and received 5 star service from the entire but also Max ⭐️! He was incredibly helpful and knowledgeable about shoes and which would be best for me and my level. This service will definitely make me return to this store.
Thanks again to the GO outdoors team in Shrewsbury, Jake
2026年3月18日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Needed a new coat
Needed a new coat and was helped by Sharon who was by friendly and found me a great coat at a good price
2026年3月30日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service in store today
Excellent service in store today
Asked John for some advice on things to get for our sons Duke of Edinburgh in which he was extremely knowledgeable and helpful
2026年3月28日
自発的なレビュー
GO Outdoors - Shrewsbury からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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