Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... もっと見る
企業が回答しました
所在地
所在地を変更Coach Street 1, BD23 1LH Skipton, England, GB
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Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... もっと見る
企業が回答しました
I had a great experience at this store. I came in to find a backpack and Miranda was very helpful and knowledgeable throughout the whole process, helping me make sure I found one that fit right and wa... もっと見る
企業が回答しました
Miranda went above and beyond in finding what I was looking for. It was the wrong season, but she went in to storage and found exactly what I was after. Top notch service.
企業が回答しました
企業情報
GO Outdoors - Skipton (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Coach Street 1, BD23 1LH, Skipton, England, 英国
4.9
優良
244件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very pleasant and helpful staff
Very pleasant and helpful staff. A problem I had with a jacket I had bought was immediately sorted out. Excellent customer service.
2026年10月16日
GO Outdoors - Skipton (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Miranda went above and beyond in…
Miranda went above and beyond in finding what I was looking for. It was the wrong season, but she went in to storage and found exactly what I was after. Top notch service.
2026年10月23日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service!
2026年10月15日
GO Outdoors - Skipton (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent visit today
Excellent visit today. Graham and Miranda were really helpful. We found (and bought) everything we required.
2026年10月23日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Skipton (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Noah
We visited this shop on Saturday 17th October. We were served by 'Noah'. We purchased Walking Boots and Wellies. Noah was very patient as we took time to choose what we wanted. Also Go Outdoors is dog friendly whuch means we can all go into the shop. Thank you
2026年10月17日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Genuinely friendly helpful staff
Genuinely friendly helpful staff, even opened a little early on a Sunday morning as we had arrived to purchase a map.
2026年10月18日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service from Joseph
Excellent service from Joseph. Really helped me find the perfect pair of gortex walking trainers! Can’t wait to try them out.
2026年10月11日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Joe @ GoOutdoors
I was looking for a dry robe, but wasn’t sure what size to get. The assistant “Joe” was very helpful, advised me on what size and even helped me decide what colour to go for. I will definitely go to GoOutdoors again, next time I am in Skipton. Thank you Joe, I love my new coat.
2026年10月10日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
I had a great experience at this store
I had a great experience at this store. I came in to find a backpack and Miranda was very helpful and knowledgeable throughout the whole process, helping me make sure I found one that fit right and was a lovely person all around.
2026年10月9日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Needed walking shoes
Needed walking shoes, Noah and team were on hand to assist. Very friendly, and helpful.
2026年10月3日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We went in for some waterproof walking…
We went in for some waterproof walking boots for our son. Joseph was very helpful in our purchase because he explained which ones would be good and he did not try to sell us the most expensive. We got what we needed . Would definitely go back .
2026年9月20日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I needed some walking equipment…
I needed some walking equipment recently in a bit of a hurry - and unexpectedly! Chloe could not have been more helpful. She was able to give me all advice I needed and I left equipped (and already dressed in my new gear!) and very happy. She is an absolute asset to your store and a complete star! Thank you Chloe.
2026年8月28日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Exceptional service from PAUL
2026年9月8日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
A few weeks ago my partner and I…
A few weeks ago my partner and I visited the Skipton store and were pleased to be looked after by Meranda. She went above and beyond to help us find our purchases and is a credit to the business. So helpful and very pleasant ,
2026年8月23日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Miranda at skipton branch is amazing…
Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible.She ran up and downstairs several times without every complaining or saying anything.This is absolute star. Thankyou miranda
2026年9月4日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Purchase of quality hiking boots.
Was served by Miranda who was very helpful, informative and pleasant in manner.
2026年9月2日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
We needed walking shoes and walking…
We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spending too much knowing our son is in adult sized shoes and still growing. We left with everything we needed in one shop. Thank you Miranda!
2026年8月24日
自発的なレビュー
GO Outdoors - Skipton (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
The friendly sales assistant found my…
The friendly sales assistant found my online order on her computer very quickly and handed over my parcel. I was impressed by her speed and efficiency, which has always been the case with the sales assistants at Go Outdoors.
2026年8月20日
GO Outdoors - Skipton (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
GO Outdoors - Skipton (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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