GO Outdoors - Southampton レビュー 

2,331
TrustScore 5段階評価の4.5

4.7

Third Avenue, Millbrook Road, SO15 0LE Southampton, GB


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5つ星のうち5の評価

We asked Paul F for some advice on getting our daughter a decent coat for her college course. He was very knowledgeable and helpful. His time was very much appreciated as we ( and our daughter,... もっと見る

企業が回答しました

5つ星のうち5の評価

Discount card ordered on the car ferry £5, all nice and simple , before we arrived at Go Outdoors Southampton. Staff super welcoming, the store has simply everything you could ever need to camp... もっと見る

企業が回答しました

5つ星のうち5の評価

Lucas and Paul F. Helped me a great deal to understand the best options for portable loos, something that i was not familiar with, and definitely not the most common topic of conversation! I have lear... もっと見る

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5つ星のうち5の評価

George the manager was fantastic and mostly patient with us! After going to the store 3 times in one day (twice by our own mistakes) he was very helpful. As two girls trying to upgrade their camping... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Southampton について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Third Avenue, Millbrook Road, SO15 0LE, Southampton, 英国

  • 02380 011727

4.7

優良

TrustScore 5段階評価の4.5

2331件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,331)

過去12か月のレビュー数: 35,992

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Have tried ordering fishing equipment…

Have tried ordering fishing equipment in the sale. I've ordered a spod reel now five times now and the order has been cancelled. I check the website and it tells me the item is out of stock, and two days later it appears back in stock. I have had the same problem with bivvy lights, weights, other reels, coated braid the list goes on. In some cases things are cancelled after a week. Since the change of the website I'm unable to order via click and collect to my local store only other stores over 80 miles away. Very disappointing.

2026年3月6日
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service, guidance and advice from Matt in the fishing department and Liam on tills (as well as great service from Leisure Lakes). All staff provided an excellent shopping experience and are a credit to your store.

2026年3月10日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Was very good got my stuff for DofE

Was very good got my stuff for DofE. We were helped by paul f

2026年3月8日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We had a great time inside of the store…

We had a great time inside of the store and we met Paul F - who was extremely helpful and knowledgeable! Paul had a lot of experience in the outdoors helped us to select a fantastic coat which met all of our needs and a great bag as well and helped us to size it up and fit it in the store. He discussed the variety of options that existed and the various Price ranges which was very helpful. He wasn’t a pushy salesman but was very genuine when helping us to choose the exact items we needed. Thank you so much, Paul. 🤗

2026年3月7日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff were very helpful and we…

The staff were very helpful and we managed to purchase what we needed at a low cost so we are very happy

2026年2月21日
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great prices and service

Great prices

2026年2月28日
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Dofe shopping

We went to go outdoors for some boots and some other bits for dofe silver award we had a really lovely chat with Paul f he is a outstanding man that helped me and my nans out a lot thank you Paul f

2026年3月7日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you Paul F!!

Went to the store about a month ago and Paul F was really helpful. We are a couple camping for the first time whilst hiking and are going to the Gower Peninsula in May. We had no idea what hiking sack/tent/mats to get, particularly as we wanted ultralight equipment but were worried this might reduce quality. Paul's knowledge, passion and expertise was clear and he gave us loads of advice and help with a friendly and approachable manner. We now have great kit that we cannot wait to use!! We bought everything from the Go Outdoors website at very competitive prices.

2026年1月24日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Walking Shoes Go Outdoord

Great item, value for money and service

2026年2月26日
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Buying DoE kit

I took my 14 year old son to Go Outdoors Southampton on Sunday 1 March to get kit for his Duke of Edinburgh. All the team were wonderfully knowledgeable and helpful. Thank you particularly to Paul F for help with fitting boots and demo'ing sleeping mats and answering heaps of questions - much appreciated.

2026年3月1日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rock Climbing Gear assist

Went in to buy some Rock Climbing gear. Asked the staff who didn't know much about Rock Climbing.

However one staff member who was on his day off was browsing in store. A staff member kindly asked him to assist, and he did so without hesitation. His name was Joe.

Joe was polite, very informative and went above and beyond in helping me. I can't thank him enough for today as I was stuck in choosing the right harness and other equipment to go with it.

Thank you again Joe!

2026年3月4日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Order was never delivered

Order was never delivered, customer car could not find it, I did get a full refund but had to request it 🤷‍♀️

2026年2月16日
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

What a lovely gentleman

What a lovely gentleman. He came to us to point out that we could also use sand bags whilst trying child back carriers. He was great to chat to and also mentioned important things to bare in mind when deciding

2026年3月1日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff excellent shame about the product

Excellent helpful and knowledgeable staff at Millbrook Southampton branch. Product -a head torch - purchased but absolutely no instructions on how to
a)attach the closed loop strap to the head torch,
b) how to access the recharging socket
c) how the wave function works for all the torch options - it doesn't.
This OEX product is their own brand. I would not buy again

2026年3月1日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Paul F was very knowledgable and…

Paul F was very knowledgable and helpful about the range of bivi tents. Im very happy with the service.

2026年2月28日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We met Paul F when looking to purchase…

We met Paul F when looking to purchase a sleeping mat for our 10year old son. We knew nothing but Paul was very respectful. reassuring and patient. He is obviously very knowledgeable in terms of the product he sells and in dealing with customers which is a rare commodity in most of today’s retail experiences.

2026年2月22日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I came in to look at walking boots

I came in to look at walking boots. Paul S was doing something else but was very willing to help with thinking about the right boots and sizing and stayed with me while I tried on the boots. Thank you very much Paul S.

2026年2月24日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Another vote for Paul F!

Honestly, what a treat! If all shops were like this we'd all shop in store more often!
Paul F was so incredibly helpful. He really knew his stuff and helped us buy numerous products. He really knew the difference between products and was able to give advice for different weathers and ease.
I then went over to the clothing section where he found two girls go help me and explained what we needed from there. They were also fab!

2026年2月21日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff

Shannon helped us find the perfect jacket. She really listened to what was important to us.

2026年2月22日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Paul F was very helpful

We came in yesterday looking for a new bag. We were served by Paul F, who was incredibly helpful and knowledgeable when fitting and trying the bag, showed all the options and how to correctly fit it. He made the experience so much easier and more enjoyable for all of us. Great man with even greater stories!

2026年2月21日
自発的なレビュー
GO Outdoors - Southampton ロゴ

GO Outdoors - Southampton からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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